Virgin Mobile Número de teléfono

Llamar a Virgin Mobile servicio al cliente más rápido por GetHuman

888-322-1122
Servicio al cliente
Espera actual:21 minutos (8 m promedio)
Horas: 4am-9pm PST; mejor momento para llamar: 8:15am
Obtener ayuda dirigida:Cuéntanos el problema para que te lleves a la representante correcta, ofrece sugerencias, recordatorios y seguimiento relevantes.
Cancel ServiceUnlock PhoneDevice SupportDispute a ChargeLost or Broken PhoneUn problema diferente
Llegar a una persona en vivo más rápido:Presiona # o ingresa el número de teléfono, luego 3, luego 5, luego sigue presionando 0 hasta que te transfiera. CLIENTES EXISTENTES Ingrese el número de teléfono, presione 4, presione 2, presione 2 ... ¡alguien contestará su llamada!

Razones por las que clientes como usted han llamado recientemente

Cancel insurance on phone number ***********Thank you
18h ago
I got a message you are changing to boost mobile. my husband has a balance on his phone...
2d ago
False use of my Credit Card Number to order a cell phone from Virgin Mobil on...
3d ago
Would like to understand the changeover from VM to Boost. **. Options spelled out by VM...
3d ago
How do I change the credit card on my pre-paid account?
3d ago
I always use a top-up card with VM to add money. Does Boost Mobile have one?
4d ago
I can't purchase a wifi hot spot like I used to.
4d ago
I received an email telling me my service would be switched from Virgin Mobile to Boost...
4d ago
I need my account number
4d ago
I set a direct debit from my bank so that you can deduct the bill at the end of every m...
5d ago
need clarification about bills
5d ago
I received an email from VM that my phone is now a Boost phone. * I was told to do no...
5d ago
mobile phone not working at home address for last ** days we keep complaining but still...
5d ago
I need to get my account number.
6d ago
i added *** minutes to my lifeline account on **** both my bank transactions and accoun...
6d ago
See more recent reasons for callingAyudame con mi problema
How to call {{company.name}}

Our Editor's Notes on Virgin Mobile's Phone-Based Customer Care

Virgin Mobile is a prepaid, no-contract wireless service that operates in the United States. With over 6 million customers, the company has developed a robust customer service department to meet consumer needs.

Why do People Call Virgin Mobile Customer Support?

People call Virgin Mobile's customer support for many different reasons, including:

  • Starting new service
  • Changing or ending service
  • Purchasing and upgrading devices
  • Technical support
  • Questions about service
  • Billing and accounting questions
  • Questions about device repairs and exchanges

Tips for Calling Virgin Mobile Customer Service

While calls to most customer service call centers are straightforward, there are still a few things that you can do to make the call go more smoothly:

  • Phone-based customer service is available seven days a week from 7:00 am to 10:00 pm Central time. Callers can use Virgin Mobile's toll-free number or dial 611 from a Virgin Mobile phone.
  • Be sure to have your account number handy before calling Virgin Mobile. While the representative may be able to use caller ID to look up your account information, using a phone that is not connected to your account may keep the rep from doing so. Your latest Virgin Mobile bill will have your account number, as will your online account dashboard.
  • Be prepared to take notes during the call. While you may not need to do this, having a pen and paper handy means that you can write down the representative's name, jot down a reference number, or simply record information that might be helpful if you have to call Virgin Mobile again.

How do Customers Feel About Calls to Virgin Mobile Customer Service?

A review of online consumer websites indicates that many people are unhappy with Virgin Mobile's phone-based customer service. Primary complaints include language barriers, long wait times and incorrect information being provided by phone representatives.

Media Report

One consumer website included a story of a man who attempted to purchase a phone from Virgin Mobile as a holiday gift. While he explained the necessity of quick shipment to the company and even upgraded to next-day air delivery, the company failed to ship the phone on time.

When he tried to cancel the phone, he was assured that its shipment was indeed canceled and that he would be getting a refund. However, the refund did not arrive and after multiple calls he was told that the phone was shipped to him and that he would have to return it to receive a refund.

What Kind of Issues Can be Resolved by Virgin Mobile Phone-Based Customer Service?

Virgin Mobile call centers are capable of resolving most consumer concerns, including service starts, changes and cancelations, along with technical support and billing questions.

It should be noted, however, that while a Virgin Phone representative may be able to perform basic remote diagnostic tests on your device, repairs and exchanges will have to be coordinated by mail or visiting a retailer.

What do I do if I'm Unhappy with my Call to Virgin Mobile Customer Service?

Not all calls to Virgin Mobile are successful in solving your problem or answering your questions. If you hang up the phone feeling that you weren't able to get your point across or that the options offered to you are unsatisfactory, don't give up. Instead, get back in touch with Virgin Mobile and ask again, politely, that they address your situation.

Take some notes: Before contacting Virgin Mobile again, consider writing out what happened during the last call, as well as what your exact problem is and how you would like to see it resolved. Having this information handy can help you to better explain your situation to the next customer service representative you speak or write to.

Call back: Every Virgin Mobile phone representative is a unique person. Training, experience and personality can vary from agent to agent, which is why calling back is often a good idea. A different customer service representative may be better able to understand your concern and find a resolution for you.

Use live chat: Some issues are better presented, and resolved, in writing. Virgin Mobile's live chat option allows you to communicate directly with a customer service representative via text. One advantage of live chat is that you'll have a transcript of your conversation, something that can be useful if you have to escalate your case.

Reach out over social media: Virgin Mobile is active on multiple social media platforms. Get in touch via Twitter or Facebook.

Send an email: Virgin Mobile supports email customer service requests. Visit the Virgin Mobile page and complete their online form.

Visit a retail store: Some retailers, such as Walmart and Best Buy, sell Virgin Mobile plans and devices, although the brand does not have its own stores. A visit to a retail specialist may resolve your issue, particularly if you need to purchase a new device.

Número de cliente 888-322-1122: según los números

Número de teléfono para marcar
888-322-1122
Call-back disponible
YES
Llamada recogido por una persona real
YES
Departamento al que llamas
Customer Service
Call center horas
4am-9pm PST
La mejor hora para marcar
8:15am
Navega por el laberinto del teléfono a un humano
Press # or enter phone number, then 3, then 5, then keep pressing 0 until it transfers you. EXISTING CUSTOMERS Enter phone number, press 4, press 2, press 2... someone will then answer your call!
Espera promedio
8
Espera actual
21
Clasificación (entre los números de teléfono)
1
Rango (general)
1
Métodos alternativos
phone or email or twitter or web or facebook
Calidad de comunicación
82%
Calidad de ayuda
89%
Votos de los clientes
3,131
Última información actualizada
Fri Jan 17 2020 10:00:00 GMT+0000 (UTC)

Virgin Mobile es el mejor número de teléfono gratuito para 800 clientes

Este es el mejor número de teléfono de Virgin Mobile, la espera actual en espera en tiempo real y las herramientas para saltar directamente a través de esas líneas telefónicas para dirigirse directamente a un agente Virgin Mobile. Este número de teléfono es el mejor número de teléfono de Virgin Mobile porque 36,396 clientes como usted usaron esta información de contacto en los últimos 18 meses y nos dieron su opinión. Los problemas comunes abordados por la unidad de atención al cliente que responde llamadas a 888-322-1122 incluyen Cancel Service, Unlock Phone, Device Support, Dispute a Charge, Lost or Broken Phone y otros problemas de servicio al cliente. El Virgin Mobile call center al que llama tiene empleados de India, Colombia y ​​está abierto 4am-9pm PST según los clientes. En total, Virgin Mobile tiene 2 números de teléfono. No siempre está claro cuál es la mejor forma de hablar con Virgin Mobile representantes, así que comenzamos a compilar esta información creada a partir de las sugerencias de la comunidad de clientes. Por favor, sigue compartiendo tus experiencias para que podamos continuar mejorando este recurso gratuito.

Contactando a Virgin Mobile - por teléfono o de otra manera

Si bien 888-322-1122 es el mejor número gratuito de Virgin Mobile, hay 6 formas totales de comunicarse con ellos. La siguiente mejor forma de hablar con su equipo de atención al cliente, de acuerdo con otros Virgin Mobile clientes, es llamando a su 877-877-8443 número de teléfono para su Broadband2Go departamento. Además de llamar, la siguiente opción favorita para los clientes que buscan ayuda es a través de 877-877-8443 para Broadband2Go. Si cree que esta información es inexacta o conoce otras formas de comunicarse con Virgin Mobile, infórmenos para que podamos compartirla con otros clientes. Y puede hacer clic aquí si quiere comparar toda la información de contacto que hemos reunido para Virgin Mobile.

¿Cuál es la relación de GetHuman con Virgin Mobile?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Virgin Mobile. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Virgin Mobile Información de contacto

Otros números gratuitos y de clientes

Broadband2Go877-877-8443

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