Toshiba Phone Number

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800-631-3811
Customer service
Current Wait: 7 minutos (4m avg)
Hours: Mon-Fri 8am-8pm CST; best time to call: 9am
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Reasons customers like you called recently

Windows * Toshiba laptop can’t get on wifi. I’m at home using optimum cable. Just move...
Hello dear sir.i have perchasd a Toshiba AWDC****W inverter washing machine.from KSA an...
What adapter do I I use for for *g too *g router
My TV remote is broken it won’t press buttons that I wanted to do
Hi. I want to ask about warranty for Toshiba Water Heater (DSK**S*MW). *What happened w...
Toshiba satellite laptop keeps giving error message and turns off
Toshiba satellite laptop keeps giving error message and turns the computer off.
Toshiba fire tv dropping off wifi signal constantly
Hello! I have a Toshiba tlp x **** projector on it it is not possible to align the imag...
My tv showing Home Screen and going off.. and red light is blinking * times
Trying to connect a USB wifi adapter to my tobshia satellite laptop
Bought a **** air heater rac. Pt****hwru n it not heating froze last night comes on...
Toshiba micro wave bought April ** **** has burned out , Lowe’s said toshiba has a * ye...
I have a Toshiba TF-**A***U** Smart Fire *K TV. I bought it in October ****. It worked...
My Toshiba satellite C**t-A**** laptop *windows * powers on then a big password screen...
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Our Editor's Notes on Toshiba's Phone-Based Customer Care

Toshiba is a major international manufacturer of technology and electronics. Much of its production is geared toward industry and business, but the company still sells some consumer products, such as air conditioners and kitchen appliances, in the United States and Canada through its Toshiba Lifestyle brand.

Why Do People Call Toshiba Customer Support?

People call Toshiba customer support for a range of reasons, including:

  • Getting information about Toshiba products
  • Finding authorized retailers or repair companies
  • Locating parts for Toshiba products
  • Troubleshooting or technical support
  • Warranty claims

Best Practices for Calling Toshiba Customer Service

There are several things that you can do to help ensure that your call to Toshiba customer service is handled quickly and professionally:

Call the correct number. There are different numbers for US and Canadian customer service call centers

Call during business hours: Monday through Friday 8 AM to 6 PM Eastern time and Saturday 9 AM to 4 PM Eastern.

Before calling, gather relevant documentation. This might include make and model numbers for your appliances (which can be found on the product itself or in the product manual), order receipts, the name and contact information for the retailer that sold you the product, and previous communication between you and Toshiba regarding your issue.

If you are calling about a malfunctioning product, be in the same room as the product so that you and the customer service representative can troubleshoot together.

Have some way of taking notes during your call. Call notes can be helpful if you have to speak to more than one person about your concern or if you have to escalate your case.

How do Consumers Feel About Calling Toshiba Customer Service?

Consumer reports on Toshiba's customer service appear to be a mixed bag. Some feel that the company's representatives are excellent, while others complain of rude and inadequate service.

What Kind of Issues can a Toshiba Customer Service Representative Resolve?

Toshiba's customer service representatives can address a range of issues, including questions about product benefits and features, referrals to retailers and service providers, warranty claims, and can provide basic troubleshooting and technical support.

What Can't Be Resolved With a Call to Toshiba Customer Service?

Toshiba customer service can provide basic troubleshooting help but you will need to physically return a product, or send it to an authorized repair center, if something is seriously wrong.

Because Toshiba sells through third-party retailers, keep in mind that a customer service agent may have limited ability to mediate disputes between customers and other businesses. 

Toshiba used to sell a larger range of products in the United States. Calling about a product that is no longer sold or supported in the United States may result in frustration as customer service may not be able to assist you.

What Should You Do If You Have an Unsuccessful Call with Toshiba?

If you get off the phone with Toshiba and feel as though your questions were not answered or your issues were not resolved, don't give up. You may still have options:

First, review your call notes. If you didn't take notes during your call, write down or type out what you remember from the conversation. This process can help you identify potential areas of miscommunication or misunderstanding.

Next, call back. Explain to the representative that this is your second call about an issue. Describe the problem, what went wrong with the first call and your preferred resolution. This will help the agent understand your situation and he or she can work with you to craft an appropriate solution.

If a second call is ineffective, try getting in touch with Toshiba in another way. You can send an email to the company through your own email program or through Toshiba's online form. Another option would be to try to connect via one of the company's social media profiles.

If working with Toshiba directly isn't getting you the results you desire, contact the retailer that sold you the product. The company may be willing to advocate on your behalf or resolve the issue itself as a goodwill gesture.

Customer Number 800-631-3811 - by the Numbers

Número de teléfono para marcar800-631-3811
Devolución de llamada disponibleSI
Llamada atendida por una persona realSI
Departamento al que llamasServicio al Cliente
Horario del centro de llamadasLunes a viernes EST 08 a.m.-8 p.m.
El mejor momento para marcar9am
Navega por el laberinto del teléfono a un humanoPara obtener ayuda con las computadoras portátiles, presione 3 para soporte de TV
Espera promedio
Espera actual7 7
Rango (entre números de teléfono)1
Rango (general)1
Métodos alternativosteléfono, chat, web
Calidad de la comunicación92%
Calidad de la ayuda87%
Votos de los clientes674
Información actualizada por última vezSun Jan 23 2022 08:00:00 GMT+0000 (Coordinated Universal Time)

Toshiba's Best Toll-Free/800 Customer Phone Number

Este es el mejor número de teléfono de Toshiba, la espera actual en espera en tiempo real y las herramientas para saltar directamente a través de esas líneas telefónicas y dirigirse directamente a un agente de Toshiba. Este número de teléfono es el mejor número de teléfono de Toshiba porque 9,138 clientes como usted usaron esta información de contacto durante los últimos 18 meses y nos dieron sus comentarios. Los problemas comunes que aborda la unidad de atención al cliente que responde a las llamadas a 800-631-3811 incluyen Technical Support, Account Access, Track a Package, Refund a Charge, Return an Order y otros problemas de servicio al cliente. En lugar de intentar llamar a Toshiba primero, considere describir su problema primero; a partir de ahí, podemos recomendar una forma óptima de contactarlos por teléfono, chat o web. En total, Toshiba tiene 5 números de teléfono. No siempre está claro cuál es la mejor manera de hablar con los representantes de Toshiba, por lo que comenzamos a recopilar esta información a partir de sugerencias de la comunidad de clientes. Siga compartiendo sus experiencias para que podamos seguir mejorando este recurso gratuito.

Contacting Toshiba - by phone or otherwise

Si bien 800-631-3811 es el mejor número gratuito de Toshiba, existen 7 formas totales de comunicarse con ellos. La siguiente mejor forma de hablar con su equipo de atención al cliente, según otros Toshiba clientes, es llamando a su 800-457-7777 número de teléfono de su Servicio al cliente de computadoras y tabletas departamento. Además de llamar, la siguiente opción favorita para los clientes que buscan ayuda es a través de Live Chat para Customer Service. Si cree que esta información es inexacta o conoce otras formas de comunicarse con Toshiba, infórmenos para que podamos compartirla con otros clientes. And you can click here if you want to compare all the contact information we've gathered for Toshiba.

What is GetHuman's Relationship to Toshiba?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Toshiba. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Toshiba Contact Info

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Toshiba Número de teléfonoBEST
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