AT&T Número de teléfono

Llamar a AT&T servicio al cliente más rápido por GetHuman

800-331-0500
Servicio al cliente
800-756-0134
Nuevos clientes
Espera actual:41 minutos (22 m promedio)
Horas: Mon-Fri 8am-6pm EST; mejor momento para llamar: 8:15am
Obtener ayuda dirigida:Cuéntanos el problema para que te lleves a la representante correcta, ofrece sugerencias, recordatorios y seguimiento relevantes.
Cancel ServiceService OutageDevice SupportDispute a ChargeChange ServiceUn problema diferente
Llegar a una persona en vivo más rápido:Enter phone # or press 1, then 3, then 7, then 0, then 4, then 2, then 1 OR Press 0# each time it asks for your phone number
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Razones por las que clientes como usted han llamado recientemente

My name is Waltzie Long. On ********** I spoke to one of your representatives at the c...
14h ago
I am paying you way too much for my phone internet and tv. Phone hasn’t worked in forev...
14h ago
Want let me add wireless to my account
15h ago
We purchased a device through AT&T and later we paid off the contract and now we want t...
16h ago
Dispute international charge -- was not made
a day ago
Cell data does not work, it works for calls and texts, but not on safari
a day ago
wrong charges on bills
a day ago
How can I put minutes on a friend of mines phone? All I know is he phone number, and I...
a day ago
need my history of bill for ****
2d ago
I am on Social Security Disability, it is just me and my income. I get $*****month eve...
2d ago
Need to upgrade to Fiber plan
2d ago
Hello my name is Reba Glassman and I recently upgraded my phone through the AT&T next p...
2d ago
I went today and paid $**.** to reload my prepaid phone. The phone still isnt activated...
2d ago
I purchased an iphone ** pro ***gb, online for my sister in law through at&t as that is...
2d ago
I've been with you all for a few years I believe. Now I had to replace my old phone wit...
3d ago
See more recent reasons for callingAyudame con mi problema
How to call {{company.name}}

Our Editor's Notes on AT&T's Phone-Based Customer Care

AT&T is a telecommunications, home security, Internet and cable TV provider. As the largest telecommunications company in the world, AT&T maintains a comprehensive customer support system to meet its customer's needs. Many customers strongly prefer to contact AT&T over the phone for a direct conversation with a customer service representative.

Why do People Call AT&T Customer Service?

People call AT&T for many reasons, including:

  • Starting, changing or canceling services
  • Purchasing and upgrading devices
  • Technical support
  • Scheduling service and installation visits
  • Learning how to return or drop off devices and equipment

Contacting the Right Division

AT&T offers multiple services, including mobile and landline phone service, security, Internet service, and both satellite and cable television. Some of these services are offered under specific brand names such as DirecTV and U-Verse. When contacting AT&T customer service by phone, make sure that you are calling the number for the division or service you need help with.

Another thing to consider when locating phone numbers for AT&T is that some divisions have different numbers for different types of services.

For example, there may be separate toll-free numbers for new service requests, billing questions and technical support. Each number may also be taking calls during different hours. Checking this information before calling can save you time and frustration.

Tips for Calling AT&T Customer Service

  • Before calling AT&T customer support, make sure you have your account number handy. You can find it on your bill or via your dashboard on AT&T's website.
  • Each AT&T service or division has different call center hours, so it's a good idea to check ahead of time so that you know when to call.
  • AT&T does offer phone support for people with disabilities, including TTY calling for those who are deaf or hearing impaired.

How do People Feel About AT&T Customer Service Calls?

There are numerous reports online from people who are unhappy with AT&T phone-based customer service. Complaints range from long wait times to inaccurate information provided by a representative to promises not kept. There are, however, many other reports from consumers who are pleased with the customer care that they've received from AT&T representatives.

Media Cases

One newspaper documented a case in which a long-time customer of AT&T asked for an extension on his auto-pay due to a family illness that had depleted his checking account. An AT&T phone representative granted the extension, but the account was still charged, resulting in large fees.

In another case, a customer relocated and wanted to transfer her AT&T services. AT&T responded by canceling her current loyalty points, sending her multiple bills for services instead of one consolidated bill. She ended up spending hours of her time on hold with AT&T phone-based customer service, and her issues still were not resolved despite many promises.

What Issues Can AT&T Customer Service Resolve Over the Phone?

AT&T can resolve many consumer issues over the phone, including technical support, billing issues, selecting different packages and starting or ending service. Issues that aren't so easily resolved via phone include problems with malfunctioning and aged equipment and devices. These items will have to be brought or shipped to a service center for repair or replacement.

What Can I do if I am Dissatisfied with AT&T Phone-Based Customer Service?

If you've hung up the phone after a call to AT&T customer service and feel demoralized because your case was not resolved, don't fret. There are other ways off addressing your concerns.

You might first want to write down what happened during your last call. Then, write out a description of your problem and your desired resolution. Having this information in writing can help you explain your situation to other customer service specialists when you talk to them.

From there, consider these options for addressing your concerns:

  • Try calling AT&T back: In some cases, the training and experience of a customer representative can make a huge difference when it comes to customer satisfaction. If your first call didn't resolve the matter, dial AT&T again. A different representative may be better able to understand your concerns and get your situation resolved.
  • Consider live chat: AT&T offers live chat through its website and app. If you feel that you express yourself better in writing, or want a written record of your conversation with a customer service representative, live chat might be your best option.
  • Reach out over social media: AT&T has accounts on several social media platforms. You can connect with a specialist who can research your issue and help you get matters sorted out. As with live chat, you'll also have a record of your conversation, which may be useful if you have to escalate your case.
  • Visit an AT&T retail store: A face-to-face consultation with a store associate may resolve your issue. In addition, visiting a store may be the best way to get hands-on technical support for equipment or devices.

Número de cliente 800-331-0500: según los números

Número de teléfono para marcar
800-331-0500
Call-back disponible
YES
Llamada recogido por una persona real
YES
Departamento al que llamas
Customer Service & Business Accounts
Call center horas
Mon-Fri 8am-6pm EST
La mejor hora para marcar
8:15am
Navega por el laberinto del teléfono a un humano
Enter phone # or press 1, then 3, then 7, then 0, then 4, then 2, then 1 OR Press 0# each time it asks for your phone number
Espera promedio
22
Espera actual
41
Clasificación (entre los números de teléfono)
1
Rango (general)
1
Métodos alternativos
phone or email or facebook or web or twitter
Calidad de comunicación
30%
Calidad de ayuda
35%
Votos de los clientes
48,672
Última información actualizada
Fri Jan 17 2020 10:00:00 GMT+0000 (UTC)

AT&T es el mejor número de teléfono gratuito para 800 clientes

Este es el mejor número de teléfono de AT&T, la espera actual en espera en tiempo real y las herramientas para saltar directamente a través de esas líneas telefónicas para dirigirse directamente a un agente AT&T. Este número de teléfono es el mejor número de teléfono de AT&T porque 220,254 clientes como usted usaron esta información de contacto en los últimos 18 meses y nos dieron su opinión. Los problemas comunes abordados por la unidad de atención al cliente que responde llamadas a 800-331-0500 incluyen Cancel Service, Service Outage, Device Support, Dispute a Charge, Change Service y otros problemas de servicio al cliente. El AT&T call center al que llama tiene empleados de California, Florida, Georgia, Idaho, Iowa, Louisiana, Missouri, Montana, Oklahoma, Philippines, Texas y ​​está abierto Mon-Fri 8am-6pm EST según los clientes. En total, AT&T tiene 19 números de teléfono. No siempre está claro cuál es la mejor forma de hablar con AT&T representantes, así que comenzamos a compilar esta información creada a partir de las sugerencias de la comunidad de clientes. Por favor, sigue compartiendo tus experiencias para que podamos continuar mejorando este recurso gratuito.

Contactando a AT&T - por teléfono o de otra manera

Si bien 800-331-0500 es el mejor número gratuito de AT&T, hay 23 formas totales de comunicarse con ellos. La siguiente mejor forma de hablar con su equipo de atención al cliente, de acuerdo con otros AT&T clientes, es llamando a su 800-756-0134 número de teléfono para su New Customers departamento. Además de llamar, la siguiente opción favorita para los clientes que buscan ayuda es a través de 800-756-0134 para New Customers. Si cree que esta información es inexacta o conoce otras formas de comunicarse con AT&T, infórmenos para que podamos compartirla con otros clientes. Y puede hacer clic aquí si quiere comparar toda la información de contacto que hemos reunido para AT&T.

¿Cuál es la relación de GetHuman con AT&T?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like AT&T. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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AT&T Información de contacto

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