Does Walt Disney World offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Friday, and the most busy day is Wednesday.Schedule a call when it's convenient for you.
Q:
How long will I wait on hold?
A:The average hold time is 4 minutes.The longest hold times are on Tuesday, and the shortest are on Monday.You can skip the hold time for free.
Toll-free · Mon-Fri 9am-11pm EST · Calling this Walt Disney World number should go right to a real human being · · Free tools available: Talk for me, Skip the wait, Schedule my call
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Walt Disney World below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Walt Disney World phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Keep pressing 0
Below are some clips we've found from Walt Disney World's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for inquiring about Disney Parks.
The most magical place on Earth. Your call may be monitored or recorded for quality and training purposes.
You can read our privacy notices and make privacy rights requests at privacy dot t w d c dot com slash u s privacy.
Are you calling about the Walt Disney World Resort in Florida?
Or the Disneyland Resort in Southern California?"
Excerpt from a call with Walt Disney World
Monday, March 25, 2024 2:58 AM
The first phone menu
"Thank you for calling Walt Disney World Resort.
Your call may be monitored or recorded for quality and training purposes.
You can read our privacy notices and make privacy rights requests at privacy dot t w d c dot com slash US privacy.
Portuguese.
For all dining inquiries, three. Tickets, four.
To make a new resort reservation or check availability, press one.
If you already have a resort reservation, press two."
Excerpt from a call with Walt Disney World
Thursday, May 22, 2025 12:13 PM
What are the hours and when should I call?
Walt Disney World operates the call center for this 407-934-7639 phone number 24 hours, 7 days.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 795 calls made in the last 90 days using our free, web-based phone (see above).
Call when they- and you- are open
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, you can also schedule the call with Walt Disney World at a time when they are open and when it works for you. We will confirm you are ready before placing the call, just in case. That means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Walt Disney World phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Walt Disney World staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Walt Disney World is Friday.The most busy day to call is Wednesday, which averages 58% more phone calls by comparison.Again, this is based on a sample of 795 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Wed
Busiest
Thu
Fri
Quietest
Sat
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Tuesday.
In summation, the best day to call Walt Disney World is Friday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Walt Disney World staffs the call center well on Friday.
Why Customers Call Walt Disney World
If you have time to do a bit of reading before you call Walt Disney World, we recommend you read over some of our problem-specific articles.
Click the link above to get answers to just about any Walt Disney World customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Walt Disney World, and their purpose. Are any of these similar to the reason you are trying to call?
Reservation and booking inquiry: "Yes. I was looking for a reservation for dinner on the thirteenth."
- From a call lasting 26m 46s , Jun 9, 2025 8:24 PM
Information about why customers call Walt Disney World is extracted from issues that customers have reported to GetHuman.
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Walt Disney World provides this option.
Walt Disney World Customer Help Desk / Web Support
As a last, sometimes only, resort- Walt Disney World customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Walt Disney World's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Walt Disney World agent. This phone number is Walt Disney World's best phone number because 744 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 407-934-7639 include Change booking, Cancel booking, Make a booking and other customer service issues. Rather than trying to call Walt Disney World first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat or web. In total, Walt Disney World has 4 phone numbers. It's not always clear what is the best way to talk to Walt Disney World representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Walt Disney World. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Walt Disney World. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.