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Yardandpool.com Customer FAQ

Top Answers & How-to Guides

What is Yardandpool.com's Phone Number?

The question we are asked most often is about how to talk to Yardandpool.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do you offer international shipping?

Yes, we offer international shipping to select countries. At Yardandpool.com, we strive to make our products available to customers...
Ask any question you have about Yardandpool.com customer service, get an answer now.
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Order Tracking

How do I track my order?

Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this tracking number...
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Returns & Exchanges

What should I do if I receive a damaged or defective product?

If you receive a damaged or defective product, please contact our customer service team immediately. We will work to resolve the issue...
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What is your return policy?

Our return policy at Yardandpool.com is designed to ensure our customers' satisfaction. We understand that sometimes items may need ...
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Shipping Options

What are the shipping options for my orders?

At Yardandpool.com, we offer a variety of shipping options to meet your needs. We understand the importance of receiving your order...
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Are there any restrictions on shipping certain products?

Yes, there are certain restrictions on shipping specific products. Some products, such as pool chemicals, may be classified as hazardous...
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Order Changes

Can I cancel or change my order after it has been placed?

Yes, you can cancel or change your order after it has been placed, but it is subject to certain conditions. If you wish to cancel or...
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Warranty

Are there any warranty options for the products you sell?

Yes, we offer warranty options for the products sold on Yardandpool.com. We understand the importance of ensuring customer satisfaction...
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Payment Methods

What payment methods do you accept?

We accept various payment methods to provide our customers with convenience and flexibility. At Yardandpool.com, we gladly accept major...
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Promotions

Do you offer any discounts or promotions?

Yes, we do offer discounts and promotions at Yardandpool.com. We are constantly running special deals and promotions on a variety of...
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Phone Orders

Can I place an order over the phone?

Yes, you can place an order over the phone at Yardandpool.com. Our dedicated customer service team is available to assist you with...
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International Shipping

Do you offer international shipping?

Yes, we offer international shipping to select countries. At Yardandpool.com, we strive to make our products available to customers...
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Help me with my Yardandpool.com customer service issue

Ask any question you have about Yardandpool.com customer service. We will do our best to get you answers right away.
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