How do I get through the phone menu to a live person?
GetHuman researchers routinely call this Green Mountain Coffee phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this Green Mountain Coffee number should go right to a real human being
Below are some clips we've found from Green Mountain Coffee's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Keurig.
We are happy to hear from you today. Visit us at keurig dot com to view frequently asked questions, self help, and maintenance videos.
Or simply to browse through our selection of over four hundred varieties of beverages, Please note for quality assurance purposes, all calls may be monitored or recorded.
If you need troubleshooting assistance with a brewer or making a beverage, please press one.
For all other inquiries, please press two."
Excerpt from a call with Green Mountain Coffee
Friday, January 5, 2024 2:48 PM
The first phone menu
"Thank you for calling Keurig.
We are happy to hear from you today. Visit us at keurig dot com to view frequently asked questions, self help, and maintenance videos.
Or simply to browse through our selection of over four hundred varieties of beverages, Please note for quality assurance purposes, all calls may be monitored or recorded.
If you need troubleshooting assistance with a brewer or making a beverage, please press one.
For all other inquiries, please press two."
Excerpt from a call with Green Mountain Coffee
Tuesday, February 27, 2024 1:20 PM
In fact, much of this information on this page is superfluous because this Green Mountain Coffee phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Green Mountain Coffee operates the call center for this 888-879-4627 phone number Mon-Fri 8am-6pm ET.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 175 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Green Mountain Coffee phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Green Mountain Coffee staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Green Mountain Coffee is Wednesday.The most busy day to call is Tuesday.Again, this is based on a sample of 175 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Wednesday.
The best time to call Green Mountain Coffee
In summation, the best day to call Green Mountain Coffee is Wednesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Green Mountain Coffee staffs the call center well on Wednesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call Green Mountain Coffee
If you have time to do a bit of reading before you call Green Mountain Coffee, we recommend you read over some of our problem-specific articles.
Yes, Green Mountain Coffee offers a range of organic products. We understand the importance of sustainable and environmentally friendly practices, which is why we have a selection of coffees that are certified organic. Our organic coffee beans are grown without the use of synthetic pesticides, herbicides, or fertilizers, ensuring a more natural and sustainable farming process. We work closely with our farmers to ensure their practices meet the stringent requirements for organic certification. By choosing our organic coffee, you can enjoy the same great taste while knowing that you are supporting environmentally responsible farming methods. Check out our organic coffee selection to indulge in a truly authentic and sustainable coffee experience.
Yes, all Green Mountain Coffee products are certified kosher. We understand the importance of catering to different dietary needs and preferences, which is why we have sought and obtained kosher certification for our entire range of coffee products. This certification ensures that all our products, including the coffee beans, ground coffee, and flavored blends, meet the stringent requirements of kosher law. Whether you enjoy our classic coffees or prefer our seasonal flavors, you can have confidence knowing that Green Mountain Coffee is kosher-certified. We strive to provide inclusive and quality products to accommodate diverse lifestyles and beliefs, and our commitment to kosher certification is an integral part of that.
Green Mountain Coffee offers a wide variety of coffee options to suit diverse preferences. Their selection includes traditional and flavored coffees, organic and fair trade certified blends, as well as limited edition and seasonal blends. Customers can enjoy a range of roast profiles, from light and medium roasts to dark and extra bold options. They offer single-origin coffees sourced from different regions around the world, showcasing the unique flavor profiles of each origin. Green Mountain Coffee also offers a decaffeinated coffee option for those seeking a caffeine-free alternative. With such an extensive range, Green Mountain Coffee ensures that every coffee lover can find something to enjoy, whether they prefer classic blends or explore exciting new flavors.
Click the link above to get answers to just about any Green Mountain Coffee customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Green Mountain Coffee, and their purpose. Are any of these similar to the reason you are trying to call?
Request for new coffee machine: "I sell Green Mountain coffee at my restaurant and I need a new coffee machine."
- From a call lasting 2m 56s , Feb 27, 2024 1:20 PM
More Green Mountain Coffee Customer Service Contacts
There are of course other ways to contact Green Mountain Coffee customer service besides the phone. Below we list the best ones, by medium.
Green Mountain Coffee Customer Help Desk / Web Support
As a last, sometimes only, resort- Green Mountain Coffee customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Green Mountain Coffee's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Green Mountain Coffee agent. This phone number is Green Mountain Coffee's best phone number because 1,050 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-879-4627 include Where to buy, Complaint, Safety concern, Returns, Product information and other customer service issues. Rather than trying to call Green Mountain Coffee first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Green Mountain Coffee has 2 phone numbers. It's not always clear what is the best way to talk to Green Mountain Coffee representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Green Mountain Coffee. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Green Mountain Coffee. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.