WalMart Phone Number

Calling WalMart customer service faster by GetHuman

800-925-6278
Customer service
Current Wait: 36 minutos (33m avg)
Hours: Mon-Sun: 8am-10pm EST; best time to call: 8:15am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Presione 2, luego 1, luego 3 y luego 5 O siga diciendo "Servicio al cliente"

Reasons customers like you called recently

I wrote a check and the money did not go through yet what do I do about paying Walmart
It has nothing to do with the product. It has to do with the fact that if I were o lose...
I ordered a **.*" mattress by modern-day. A classicbrand was delivered and in only...
Walmart .com sent me wrong item, I had an issue with not getting the return shipping la...
Do you still have ** * ** no interests plans on large item like ****.** computers
I bought your phone last year and I swapped carries and I want to switch This phone to...
Hola , el ** de octubre de **** fui a la Walmart localizada en Burbank CA. Yo soy tra...
Oct. **, ****, I received another HP deskjet Plus Printer, from the looks of this print...
I just stopped working at Walmart and I wanna make sure I’m still gonna get the check w...
Warranty issue. I’ve spoken to * different wm people in the past ** minutes..No help...
Why can't I say how thin I want my deli meats when ordering online?
I had an aquarium in my cart for an amazing price. When I went to purchase it this morn...
I DIDNT RECEIVE AN ITEM I ORDERED AND PAID FOR*I CHECKED THE TRACKING * AND IT WAS SENT...
Is this Wal-Mart live chat
ordered tire chains for son in tusla ok but as credit card automatic changes town and...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on WalMart's Phone-Based Customer Care

Walmart is a major retailer in the United States and around the world. As the country's largest retailer, Walmart gets a lot of calls to its customer service department each and every day.

Why Do People Call Walmart Customer Support?

People call Walmart customer support for a range of reasons, including:

  • Technical support for the company's website and mobile app
  • Complaints or concerns about brick & mortar stores
  • Questions about refund and exchange policies
  • Initiating a refund or exchange
  • Questions about financial services products
  • Questions about sales and promotions
  • Questions about store hours and services
  • Inquiries about whether certain products are in-stock

Best Practices for Calling Walmart Customer Service

There are several things that you can do to help ensure that your call to Walmart goes smoothly and that you are able to achieve a quick answer or resolution:

  • Walmart sells products online as well as in its stores. If your concern is about one of its stores, call the store itself. The phone number should be on a receipt (if you recently made a purchase) or you can check the Walmart.com store locator. If you want to contact Walmart headquarters regarding a local store experience, Walmart offers a separate number which you can find on its website.
  • Online shoppers should visit Walmart.com's support page. Select your concern from the menu and you'll be given contact options. Click on the phone icon and choose whether you'd like to call directly or schedule a callback.
  • When calling, make sure you have any documentation related to your case in front of you. This may include order numbers, invoices, and any correspondence from Walmart related to your purchase or case.
  • Be sure you can take notes during your call. Have pen and paper handy or, alternately, be near a keyboard so you can type out pertinent information.

How Do People Feel About Their Calls to Walmart Customer Support?

Customer experiences seem to be mixed. Some people are very pleased with the service that they have received from Walmart customer service while others take a different view. There have been situations in which customers who complain about online purchases have found themselves banned from purchasing items from Walmart's online store.

What Kind of Issues Can Walmart Customer Support Resolve?

Walmart customer support can resolve a range of issues, including taking reports about in-store service, answering questions about store policies and initiating refunds and exchanges. A customer service representative can also check on the status of an order or intercede in cases where a customer has purchased an item from a third-party seller on Walmart's website.

What Can't Be Resolved by Phone With Walmart?

Some issues can't be easily resolved over the phone with a Walmart representative. For example, if you have to physically return a product, you'll have to work with Walmart to bring it to a store or ship it back to the company.

Walmart customer service is also limited as to what it can do if you have purchased a money order, pre-paid credit card, wire transfer or have reloaded funds to your card at a Walmart financial services desk. These services are usually provided through an agreement with a third-party company, so there may be limits on what Walmart can do if there is a technical problem or you have been the victim of fraud.

What Can I Do If I Am Unhappy With My Call to Walmart?

If you get off the phone with a call to Walmart feeling frustrated because you were unable to resolve your concern, don't feel like you have no other options. You still do.

Take a minute to review the notes during your call. If you didn't take notes, write down or type out what happened. Having this information handy can be helpful when communicating with other customer service representatives at Walmart.

Now it's time to call Walmart back. The next agent you speak with may have more training or experience. He or she might be able to get your concerns sorted.

If you are unable to get things resolved after a second call to Walmart, try getting in touch using a different method. If you are contacting Walmart about an online order placed through Walmart.com, you can use their live chat service, connect through the company's social media accounts, or email the company. If you are trying to communicate with Walmart corporate about an in-store concern, you can email the company through the Walmart.com website.

Customer Number 800-925-6278 - by the Numbers

Número de teléfono para marcar800-925-6278
Devolución de llamada disponibleSI
Llamada atendida por una persona realSI
Departamento al que llamasServicio al Cliente
Horario del centro de llamadasLun-Dom: 8 am-10pm EST
El mejor momento para marcar8:15 am
Navega por el laberinto del teléfono a un humanoPresione 2, luego 1, luego 3 y luego 5 O siga diciendo "Servicio al cliente"
Espera promedio
Espera actual36
Rango (entre números de teléfono)1
Rango (general)1
Métodos alternativosteléfono, facebook, web
Calidad de la comunicación80%
Calidad de la ayuda55%
Votos de los clientes6,927
Información actualizada por última vezSat Oct 24 2020 09:00:00 GMT+0000 (Coordinated Universal Time)

WalMart's Best Toll-Free/800 Customer Phone Number

Este es el mejor número de teléfono de WalMart, la espera actual en espera en tiempo real y las herramientas para saltar directamente a través de esas líneas telefónicas para llegar directamente a un agente WalMart. Este número de teléfono es el mejor número de teléfono de WalMart porque 115,086 clientes como usted usaron esta información de contacto durante los últimos 18 meses y nos dieron su opinión. Los problemas comunes abordados por la unidad de atención al cliente que responde las llamadas al 800-925-6278 incluyen Update Account Info, Return an Order, Missing Item, Track an Order, Refund a Charge y otros problemas de servicio al cliente. El WalMart centro de llamadas al que llama tiene empleados de California y está abierto Mon-Sun: 8am-10pm EST según los clientes. En total, WalMart tiene 4 números de teléfono. No siempre está claro cuál es la mejor manera de hablar con WalMart representantes, por lo que comenzamos a recopilar esta información basada en sugerencias de la comunidad de clientes. Siga compartiendo sus experiencias para que podamos seguir mejorando este recurso gratuito.

Contacting WalMart - by phone or otherwise

Si bien 800-925-6278 es el mejor número gratuito de WalMart, existen 6 formas totales de comunicarse con ellos. La siguiente mejor manera de hablar con su equipo de atención al cliente, de acuerdo con otros WalMart clientes, es llamando a su 800-966-6546 número de teléfono para su Soporte técnico departamento. Además de llamar, la siguiente opción favorita para los clientes que buscan ayuda es a través de 800-966-6546 para Soporte técnico. Si cree que esta información es inexacta o conoce otras formas de comunicarse con WalMart, infórmenos para que podamos compartirla con otros clientes. And you can click here if you want to compare all the contact information we've gathered for WalMart.

What is GetHuman's Relationship to WalMart?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like WalMart. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!