WalMart Phone Number

Call WalMart customer service faster with GetHuman

Customer service
  • Calls WalMart's Customer Service department
  • The average hold time is 33m
  • The current wait is approximately 36m
  • Hours are 24 hours, 7 days
  • The best time to call is 8:15am
  • Temas populares para este centro de llamadas: actualizar la información de la cuenta, devolver un pedido, artículo faltante, rastrear un pedido y reembolsar un cargo.
  • Reach a live WalMart agent: Presione 2, luego 1, luego 3 y luego 5 O siga diciendo "Servicio al cliente"
  • What you hear when you call: Para pedidos, retiro en línea o entrega, presione 1. Para ubicaciones y horarios de cualquier Walmart o Sam's Club, presione 2. Experiencia en la tienda, tarjetas de regalo o tarjetas de crédito, presione 3. Si es un asociado actual o anterior, presione 4 .

Calling WalMart Customer Care at 800-925-6278

Nov 20, 2023

Calling Walmart's customer service has some usage, but its ability to find a Walmart near you is pretty limited unless you know the ZIP Code you want to search for a store.

When I called, I asked the system for the store locator, intending to ask for a Walmart location that had a deli where I'm currently located. The system told me that I could look up Walmart or Sam's Club locations and further divide them by requesting locations near a certain ZIP Code or by the location I was calling from.

I decided to ask for Walmart locations by the location of my phone, and the system took a second before telling me that my closest Walmart location was in Greenfield, Indiana. I normally live on Indianapolis' west side, not its east side, meaning that the system was telling me my nearest Walmart was located 40 minutes away from my normal home.

I actually live just five minutes from a Walmart, so this shocked me. I asked it for the next closest location three more times and got two more locations in Indianapolis and one in Fishers, none close to where I live nor where I happened to be calling from.

After that frustration, I asked to find a Walmart by zip code, and the system gave me a Honolulu Walmart that I had visited before. I asked it for its hours, but the system told me it could not reveal the hours because they would vary by store. My best bet would be to call the store itself and request its hours from that number.

I then returned to the main menu to get information about a deli near me, but a deli was not a search option presented. My only options were Walmart, Sam's Club, Neighborhood Market and a Walmart pharmacy. With that information, I ended the call, unable to get any more information.

Overall, I was not impressed with this number. Knowing your ZIP Code when traveling is helpful, but you'll be totally lost if you don't. The system seems to tie where you're calling from to your phone number, regardless of where you happen to be. That's a serious problem with people moving as much as they are; it makes this feature useless for many people who moved away from home.

Given the wildly inaccurate location feature, I would only use this feature if you genuinely knew where you were when asking for a store. The system cannot use your phone's location services if you're traveling and looking for a Walmart.

Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

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WalMart Customer Phone Number 800-925-6278 - Stats

Número de teléfono para marcar800-925-6278
Devolución de llamada disponibleSI
Llamada atendida por una persona realSI
Departamento al que llamasServicio al Cliente
Horario del centro de llamadas24 horas, 7 días
El mejor momento para marcar8:15 am
Espera promedio33 minutes
Espera actual36 minutes
Rango (entre números de teléfono)1
Rango (general)1
Communication channelsteléfono, facebook, web, correo electrónico
Calidad de la comunicación65%
Calidad de la ayuda70%
Votos de los clientes6,902
Información actualizada por última vezMon Nov 27 2023 09:00:00 GMT+0000 (Coordinated Universal Time)

WalMart's Best Toll-Free/800 Customer Phone Number

Este es el mejor número de teléfono de WalMart, la espera actual en espera en tiempo real y las herramientas para saltar directamente a través de esas líneas telefónicas para llegar directamente a un agente WalMart. Este número de teléfono es el mejor número de teléfono de WalMart porque 115,086 clientes como usted usaron esta información de contacto durante los últimos 18 meses y nos dieron su opinión. Los problemas comunes abordados por la unidad de atención al cliente que responde las llamadas al 800-925-6278 incluyen Update Account Info, Return an Order, Missing Item, Track an Order, Refund a Charge y otros problemas de servicio al cliente. El WalMart centro de llamadas al que llama tiene empleados de California y está abierto 24 hours, 7 days según los clientes. En total, WalMart tiene 5 números de teléfono. No siempre está claro cuál es la mejor manera de hablar con WalMart representantes, por lo que comenzamos a recopilar esta información basada en sugerencias de la comunidad de clientes. Siga compartiendo sus experiencias para que podamos seguir mejorando este recurso gratuito.

What is GetHuman's Relationship to WalMart?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like WalMart. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Beyond the Phone Number

There are other ways to get in touch with WalMart, including email and their website / help desk and through Facebook / Messenger. Visit our WalMart Customer Service page for more information.
WalMart Customer ServiceWalMart Call-back Service

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