How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Kendra Scott phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 1
Here is how our research team describes the way the Kendra Scott phone system greets you: Thank you for calling Kendra Scott. We are currently experiencing a high call volume. We apologize for this inconvenience and thank you for your patience. Please visit our website at www.kendrascott.com. To speak with an agent on live chat, press 1. To speak to a member of our customer care team, please press 1. To have information texted to you about the Kendra Scott Insider Program, please press 2. For information about our return policy, please press 3.
Below are some clips we've found from Kendra Scott's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
The first phone menu
"Thank you for calling Kendra Scott. We are currently experiencing a high call volume.
We apologize for this inconvenience, and thank you for your patience.
Please visit our website at w w w dot kendra Scott dot com to connect with an agent on live chat.
For email support, please email service at kendra Scott dot com.
This call may be recorded for monitoring purposes.
Please listen to all options as our menu has recently changed.
To speak to a member of our customer care team available Monday through Friday, between eight AM till five PM central time, and Saturday and Sunday between twelve PM till five PM central time, please press one.
To have information texted you about the Kendra Scott insider program, please press two."
Excerpt from a call with Kendra Scott
Friday, January 5, 2024 7:58 PM
What are the hours and when should I call?
Kendra Scott operates the call center for this 866-677-7023 phone number Mon-Fri 9am-11pm ET.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of NaN calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Kendra Scott phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Kendra Scott staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Kendra Scott is Wednesday.The most busy day to call is Thursday.Again, this is based on a sample of NaN calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call Kendra Scott is Wednesday.In this case, it's a no-brainer. Wednesday is not only the least busy day for calling this Kendra Scott number, but it is also the day with the shortest hold times.
More Ways to Contact Kendra Scott Customer Service
There are of course other ways to contact Kendra Scott customer service besides the phone. Below we list the best ones, by medium.
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Kendra Scott will reply our your email.
Conclusion and closing notes
This is Kendra Scott's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Kendra Scott agent. This phone number is Kendra Scott's best phone number because NaN customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-677-7023 include and other customer service issues. Rather than trying to call Kendra Scott first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email. In total, Kendra Scott has 1 phone number. It's not always clear what is the best way to talk to Kendra Scott representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Kendra Scott. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Kendra Scott. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.