Booking.com Phone Number

Calling Booking.com customer service faster by GetHuman

888-850-3958
Customer service
Current Wait: 18 minutos (13m avg)
Hours: 24 hours, 7 days; best time to call: 2:30pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Ingrese su número de confirmación o espere un agente

Reasons customers like you called recently

I made a booking for an apartment in Vietnam in March this year.*Booking reference...
I would like to get prices on booking a room at Country Inn E.Suites by Radisson, Charl...
Tolong email pengesahan tempatan no. ********** kod pin **** ke email *****@***.com. Sa...
I booked a room for the Dickins Christmas in Wellsboro PA at the Coach Stop Inn...but...
We booked rooms through Booking.com, when we arrived there were no rooms.
Well I made a mistake about my booking for today I went to the app to change it back to...
I booked through booking.com & I need to talk to someone but I dont have my pin number
I tried to do the iCal calender link and used the wrong iCal number. Need to delete the...
I need too talk to a live person so I can get my Booking .com membership straight with...
Hi, Sorry but I need to cancel my reservation * ********** Pin * ******TKS,*JAMES BAKER
I canceled my stay at a hotel
Need to change reservations Marriott Savannah Georgia to end nov * instead of nov * b...
My booking last Spring **** using my American Airlines Advantage account for a hotel at...
I want to cancel an reservation on ****-****
I am ahost on booking.com. my email is *****@***.com. When i try to login it says passw...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Booking.com's Phone-Based Customer Care

Booking.com is an online travel booking agency that lists over 28 million properties. With customers all over the world, it isn't surprising that Booking.com receives a lot of requests for customer service.

Why Do People Call Booking.com Customer Support?

People who are planning trips and vacations contact Booking.com for a range of reasons, including:

  • Technical support in using the Booking.com site
  • Questions about reservations and booking terms
  • Assistance in working with travel vendors (i.e. hotel management)
  • Assistance in changing or canceling reservations

Best Practices for Calling Booking.com Customer Service

Booking.com only provides phone assistance to customers who have booked travel on the site and can provide a confirmation number and PIN when calling in. This information is provided via email after making a reservation.

If you have not made a reservation or don't have your confirmation email, you'll have to use Booking.com's web-based customer service.

In addition to having your confirmation email in front of you, you'll also need any additional correspondence between you and Booking.com or your travel vendor. It's also wise to have pen and paper handy so that you can take notes, including confirmation or cancelation numbers, during your call.

Reminder: Booking.com is a third-party booking engine, not a travel vendor. This means that customer service representatives for Booking.com may be limited as to how much they can do for you. While an agent may be able to intercede on your behalf, you may still find yourself subject to the restrictions placed on your transaction by the vendor itself.

The issue of working with a third-party booking agency can also significantly delay response times, as Booking.com representatives may have to spend time contacting a vendor and then relaying information to you.

How Do People Feel About Their Calls to Booking.com Customer Support?

There seems to be a range of opinions when it comes to Booking.com's phone-based customer service. While there are individuals who are perfectly satisfied with the service they've received, there are also reports of extremely poor service. Common complaints include Booking.com not honoring prices and promotions, as well as failure to complete promised refunds.

Notable Media Cases

A journalist reported multiple cases of Booking.com failures, including quoting a nightly rate for a room and then, with no warning, tripling the rate right before the traveler was set to arrive in town. In another case, Booking.com offered a promotional deal to tourists at a specific location, only to sharply reduce the offer months later leaving travelers scrambling to rethink their budgets.

In both cases, it took third-party intervention to secure acceptable resolutions for both customers.

What Kind of Issues Can Booking.com Customer Support Resolve?

Booking.com customer support can resolve many issues and concerns experienced by travelers who use the Booking.com site. These include questions about bookings that have already been made, questions about changes to reservations, canceling reservations and mediating between vendors and customers.

What Can't Be Resolved by Phone With Booking.com?

Booking.com phone support is not available to those who have not booked travel with Booking.com. Site users who have general questions but do not yet have a reservation must contact Booking.com through its website customer service portal.

Because Booking.com is a third-party booking service, it may not be possible for Booking.com to persuade vendors to provide refunds or other forms of compensation in situations where a transaction agreement makes it clear that the customer is not entitled to a refund or compensation.

What Can I Do If I Am Unhappy With My Call to Booking.com?

If you get off the phone feeling frustrated after a call to Booking.com customer service, don't give up. A resolution may still be possible.

Review the notes that you took during the call. If you weren't able to take notes, do so now. Write down or type out what you remember from your conversation with a Booking.com customer service representative. This information can be useful if you have to escalate your case.

Try calling Booking.com back. You may reach a more experienced or better-trained customer service agent who actually able to provide real assistance.

Another option is to try connecting through Booking.com's customer service portal on its site. Booking.com also has a presence on some social media platforms, including Facebook and Twitter. Social media specialists may be able to assist you.

You might also have better luck contacting the actual travel vendor (hotel, car, airline) to see if its representatives can resolve your issue. Another possibility is contacting your credit card company and initiating a chargeback.

Customer Number 888-850-3958 - by the Numbers

Número de teléfono para marcar888-850-3958
Devolución de llamada disponibleSI
Llamada atendida por una persona realSI
Departamento al que llamasServicio al Cliente
Horario del centro de llamadas24 horas, 7 días
El mejor momento para marcar2:30 pm
Navega por el laberinto del teléfono a un humanoIngrese su número de confirmación o espere un agente
Espera promedio
Espera actual18 años
Rango (entre números de teléfono)1
Rango (general)1
Métodos alternativosteléfono, correo electrónico, web, twitter
Calidad de la comunicación50%
Calidad de la ayuda67%
Votos de los clientes2,641
Información actualizada por última vezSun Oct 25 2020 09:00:00 GMT+0000 (Coordinated Universal Time)

Booking.com's Best Toll-Free/800 Customer Phone Number

Este es el mejor número de teléfono de Booking.com, la espera actual en espera en tiempo real y las herramientas para saltar directamente a través de esas líneas telefónicas para llegar directamente a un agente Booking.com. Este número de teléfono es el mejor número de teléfono de Booking.com porque 174,768 clientes como usted usaron esta información de contacto durante los últimos 18 meses y nos dieron su opinión. Los problemas comunes abordados por la unidad de atención al cliente que responde las llamadas al 888-850-3958 incluyen Question About A Booking, Change My Booking, Refund My Booking, Overcharge on Account, Complaint About My Stay y otros problemas de servicio al cliente. El Booking.com centro de llamadas al que llama tiene empleados de Toronto, Indonesia y está abierto 24 hours, 7 days según los clientes. En total, Booking.com tiene 2 números de teléfono. No siempre está claro cuál es la mejor manera de hablar con Booking.com representantes, por lo que comenzamos a recopilar esta información basada en sugerencias de la comunidad de clientes. Siga compartiendo sus experiencias para que podamos seguir mejorando este recurso gratuito.

Contacting Booking.com - by phone or otherwise

Si bien 888-850-3958 es el mejor número gratuito de Booking.com, existen 5 formas totales de comunicarse con ellos. La siguiente mejor manera de hablar con su equipo de atención al cliente, de acuerdo con otros Booking.com clientes, es llamando a su 203-320-2609 número de teléfono para su Servicio al cliente internacional departamento. Además de llamar, la siguiente opción favorita para los clientes que buscan ayuda es a través de customer.service@booking.com para Customer Service. Si cree que esta información es inexacta o conoce otras formas de comunicarse con Booking.com, infórmenos para que podamos compartirla con otros clientes. And you can click here if you want to compare all the contact information we've gathered for Booking.com.

What is GetHuman's Relationship to Booking.com?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Booking.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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