Contact 23andme.com

The best of the 2 ways to get in touch with 23andme.com by GetHuman

23andme.com Phone Number
800-239-5230 · Servicio al Cliente
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23andme.com Live Chat
Unfortunately, 23andme.com does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted 23andme.com:

I lost my phone that was connected to my ** and me account via Apple ID. I got a new ph...
Do I have to us your test or can. Send my results from ** and me to you to be matched?
* questions *Do you share information with other DNA services such as ancestry?* I am q...
Sent my package it shows that it arrived on the **th but when I look at the app it says...
My dna was genotyped since December *th and now they’re trying to say they restarted it...
I need to cancel my service and receive a $** refund.
I didn't recall that I was being charged $** recurring. Please can cancel and refund t...
I ordered several kits for Christmas gifts, all which included the health portion of th...
Threw away tube and need replacement
I mailed my kit * weeks ago (Nov **) and it has still not arrived at the lab, today is...
Hi there. I have had a **andme kit for awhile. Forgot about it and would like to give...
I cancelled my *****@***.com account I use for **andme and trying desperately trying to...
Hello,*I completed my saliva sample to send to **andme but found that I had accidentall...
Why is my son dna test now working
I have been billed $** that I did not authorize
More customer issues

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23andme.com contact information - compared

Above are our top recommendations for how to contact 23andme.com, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact 23andme.com by looking at which ones are the fastest and which ones other customers recommend the most for solving 23andme.com customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact 23andme.com across the following mediums: Phone, Web.

Phone number / contactWaitVotes
800-239-5230
Servicio al Cliente
3 minutos97
Online Help
Servicio al Cliente
<2 horas256

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