Contact Aetna

The best of the 17 ways to get in touch with Aetna by GetHuman

Aetna Phone Number
877-238-6200 · Servicio al Cliente855-372-9132 · New Customers
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  • Fastest way to talk to a real Aetna rep
  • Pro tips & talking points
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Aetna Live Chat
Aetna customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Aetna:

I am a new member of Aetna, and I need to have my insurance ID
i couldn't find my individual NPI on provider portal, what 's the fax number or mailing...
I am trying to apply for credentialing for an Outpatient facility, but there is no drop...
looking to get atena ,need to talk with someone.
trying to do credentials as RN provider in ohio. get to the drop down box for my specia...
Getting to get over counter card z& purple card for co pays. Can’t get anywhere with my...
I have done this so many times. Please link me to a person. I need to talk to A HUMAN...
I opened a mail from Aetna from * years ago. The mail contained a check in the approxi...
i have too take brand name plaquenil, cannot take generic. of course, already went thru...
Copy of coverage and dependents
Stop benefit payments from Aetna going to my mothers checking account for the reason du...
Want to check on adding someone onto our insurance
Ok I have payed way over my deductible and still my med gets no help i take the suboxon...
More customer issues

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Aetna contact information - compared

Above are our top recommendations for how to contact Aetna, including their top phone number and live chat options. Below you can compare and contrast the 17 ways to contact Aetna by looking at which ones are the fastest and which ones other customers recommend the most for solving Aetna customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Aetna across the following mediums: Phone, Chat, Email, Web, Twitter.

Phone number / contactWaitVotes
Servicio al Cliente
2 minutos129
Llame para una cotización
<1 min105
Live Chat
Servicio al Cliente
21 minutos321
Aetna Behavioral Health
3 minutos305
Departamento de HMO
16 minutos423
Servicio al Cliente
<10 horas192
Oficinas corporativas
13 minutos116
Departamento de reclamaciones
10 minutos352
Oficinas corporativas
15 minutos240
Online Help
Servicio al Cliente
<2 horas130
Servicio de atención al cliente para credenciales de proveedores médicos
2 minutos130
Pre ventas
2 minutos135
Servicio al cliente de Healthahead
2 minutos371
Servicio al Cliente
2 minutos108
2 minutos36
Servicio al Cliente
2 minutos105
Servicio al cliente internacional
10 minutos386

Does GetHuman work with Aetna?

GetHuman does not work with Aetna's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Aetna at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Aetna's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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