Contact Ancestry.com
The best of the 3 ways to get in touch with Ancestry.com by GetHuman
Ancestry.com Live ChatUnfortunately, Ancestry.com does not offer live chat as a channel for customer service at this time.
Recent reasons customers contacted Ancestry.com:
My daughter, sent me a kit her name is jacki smalls,Smalls, sent me the kit,to**** brit...
I didn't mean to purchase a membership and when I realized I did I cancelled it immedia...
how can i get an ap to open My Broderbund family tree Maker in windows **
I just purchased a ancestry DNA kit. Do I need to use my maiden name or do I use my leg...
I would like a refund on my membership
Would like a refund on my membership
I tried ancestry.com for ** mins then canceled. I was charged today **.**
Issue about a payment taken out of our bank account. I did not want to continue anymore...
Robert Scott scroggs never received his reaults. Our address is **** s union ave. Tulsa...
Where is my order * kits ordered last month. Call me **********
I cancelled my ancestry membership in September. Yet, my husband received a charge on h...
Unable to load Photo upload page.
I ordered a DNA kit on December *th, ****, order ********** & I have not received it ye...
my password is not being accepted. I click on forgot password and never get a code in m...
Upgraded yesterday to the world edition.*We’re having trouble saving the Canadian docum...
More customer issuesHelp me with my issue
Ancestry.com contact information - compared
Above are our top recommendations for how to contact Ancestry.com, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact Ancestry.com by looking at which ones are the fastest and which ones other customers recommend the most for solving Ancestry.com customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Ancestry.com across the following mediums: Phone, Email, Web.
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GetHuman does not work directly with Ancestry.com's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!