The best of the 3 ways to get in touch with by GetHuman Phone Number
800-262-3787 · Servicio al Cliente
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Recent reasons customers contacted

I can’t access the media gallery on my account
I want to correct you. The bible is not about the Jews, it is about Israel, and the Jew...
I can’t access my account through the Ancestry App. It asked for my PW (which I’ve alwa...
There is no blue stabilizing fluid in the cap of one of the kits I received. What is th...
I cannot sign into my Ancestry account within the Family Tree Maker application. It wa...
I canceled my ancestry membership and have proof, was still charged for the membership
I just want to know if the reagents have an expiration date. I got the kit a few years...
I sent my dna kit through the mail over * weeks ago and the website says that they have...
Received a message saying my son’s DNA kit needed to be redone and to request a free on...
Checking too see if dna kit was received, sent a week and a half ago.
I received the DNA saliva test. I sent it in and I don’t think I had an account so it m...
I am trying to locate a Pennsylvania death certificate for a child who died in Chapman...
A Payment For $**.** Has Been Removed From My Account For A Payment I Have Not Approved...
Pulled ** on jan *nd an ** ahain jan **th when it was canceled
Pulling money out of account after it has been canceled
More customer issues

Help me with my issue contact information - compared

Above are our top recommendations for how to contact, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact by looking at which ones are the fastest and which ones other customers recommend the most for solving customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact across the following mediums: Phone, Email, Web.

Phone number / contactWaitVotes
Servicio al Cliente
3 minutos1443
Servicio al Cliente
<77 horas1065
Online Help
Servicio al Cliente
<87 horas1394

Does GetHuman work with

GetHuman does not work with's customer support operations, directly or in any other way. GetHuman has no partnership or relation to at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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