Contact Fitbit

The best of the 5 ways to get in touch with Fitbit by GetHuman

Fitbit Phone Number
877-623-4997 · Servicio al Cliente
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  • Current hold time
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  • Fastest way to talk to a real Fitbit rep
  • Pro tips & talking points
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Fitbit Live Chat
Fitbit customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Fitbit:

Is my Inspire * watter proof?
I recently received a fitbit from my daughter when she got a new one. How can I get it...
I have not received a weekly progress report * from Fitbit since ** March ****. Has t...
Strap broke INV no*********** purchase med hat Alberta. Is this still on warranty. FB...
My fitbit charge * started flickering and vibrating for a day. Then that stopped and i...
I have a fitbit versa have red x data not cleared sync & try again the fitbit and phon...
I am trying to set up my fitbit versa *. When I enter my email address it states that...
I bought a Fitbit Charge * in October **** and took out extended warranty. In **** I ha...
I bought a Fitbit Charge * in October ****. At time of purchase I also took out an exte...
Got a new I phone ** and now my fit bit will not sync with it?
need to order new charge cable for alta
So I have the versa * only for two months if that Nd I have to charge it every day :* m...
My fitbit* charged fine the first ten times. Now there seems to be no contact when the...
My fitbit charge screen is illisible outside in daylight.
I used to get Fitbit updates regularly every Monday, but I haven't received an update o...
More customer issues

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Fitbit contact information - compared

Above are our top recommendations for how to contact Fitbit, including their top phone number and live chat options. Below you can compare and contrast the 5 ways to contact Fitbit by looking at which ones are the fastest and which ones other customers recommend the most for solving Fitbit customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Fitbit across the following mediums: Phone, Web, Email, Twitter, Chat.

Phone number / contactWaitVotes
877-623-4997
Servicio al Cliente
10 minutos2029
Online Help
Servicio al Cliente
<7 horas303
support@fitbit.com
Servicio al Cliente
<52 horas75
@FitbitSupport
Servicio al Cliente
47 minutos348
http://help.fitbit.com/?cu=1
Servicio al Cliente
15 minutos114

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