Contact Fitbit

The best of the 5 ways to get in touch with Fitbit by GetHuman

Fitbit Phone Number
877-623-4997 · Servicio al Cliente
GetHuman features available:
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Fitbit rep
  • Pro tips & talking points
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Fitbit Live Chat
Fitbit customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Fitbit:

It would not charge so I had a friend see if it would not charge on her charger either.
My fitbit has gone dark, what can I do to fix it?
My screen is black and I can barely see the numbers, what is happening, and what can I...
My Fitbit is fine everything is well I am contacting you to find out when you are going...
I purchased a new Fitbit Sense w free * months of premium and can't access the premium...
I bought my dad the Fitbit charge * for Christmas. It keeps having to be reconnected to...
I HAVE A CHARGE * AND CANNOT GET THE TIME TO CHANGE FROM ** HOUR TO ***NO MATTER WHAT I...
I am trying to change my email and it says my email is already taken by someone.
My case number is ********. In the latter part of Nov ****, I spoke to customer servic...
I just purchased a FitBit Inspire * and it looks like I previously had an account using...
how do I change my goals on my profile? I want to change the goal from ** thous to ** thous.
I tallked with a rep. this evening about re-setting my Charge *. My instructions were...
fitbit versa * stopped reading my heart rate and I can't fix it. How can I trouble sho...
My Fitbit is not working again it has already been replaced twice it is the Fitbit that...
I have several issues with my Fitbit Inspire, which I've been using constantly since la...
More customer issues

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Fitbit contact information - compared

Above are our top recommendations for how to contact Fitbit, including their top phone number and live chat options. Below you can compare and contrast the 5 ways to contact Fitbit by looking at which ones are the fastest and which ones other customers recommend the most for solving Fitbit customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Fitbit across the following mediums: Phone, Web, Email, Twitter, Chat.

Phone number / contactWaitVotes
877-623-4997
Servicio al Cliente
10 minutos2029
Online Help
Servicio al Cliente
<7 horas300
support@fitbit.com
Servicio al Cliente
<52 horas72
@FitbitSupport
Servicio al Cliente
47 minutos345
http://help.fitbit.com/?cu=1
Servicio al Cliente
12 minutos117

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