Contact Fitbit

The best of the 5 ways to get in touch with Fitbit by GetHuman

Fitbit Phone Number
877-623-4997 · Servicio al Cliente
GetHuman features available:
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Fitbit rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

Help me with my issue

Fitbit Live Chat
Fitbit customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Fitbit:

Is my Inspire * watter proof?
I recently received a fitbit from my daughter when she got a new one. How can I get it...
I have not received a weekly progress report * from Fitbit since ** March ****. Has t...
Strap broke INV no*********** purchase med hat Alberta. Is this still on warranty. FB...
My fitbit charge * started flickering and vibrating for a day. Then that stopped and i...
I have a fitbit versa have red x data not cleared sync & try again the fitbit and phon...
I am trying to set up my fitbit versa *. When I enter my email address it states that...
I bought a Fitbit Charge * in October **** and took out extended warranty. In **** I ha...
I bought a Fitbit Charge * in October ****. At time of purchase I also took out an exte...
Got a new I phone ** and now my fit bit will not sync with it?
need to order new charge cable for alta
So I have the versa * only for two months if that Nd I have to charge it every day :* m...
My fitbit* charged fine the first ten times. Now there seems to be no contact when the...
My fitbit charge screen is illisible outside in daylight.
I used to get Fitbit updates regularly every Monday, but I haven't received an update o...
More customer issues

Help me with my issue

Fitbit contact information - compared

Above are our top recommendations for how to contact Fitbit, including their top phone number and live chat options. Below you can compare and contrast the 5 ways to contact Fitbit by looking at which ones are the fastest and which ones other customers recommend the most for solving Fitbit customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Fitbit across the following mediums: Phone, Web, Email, Twitter, Chat.

Phone number / contactWaitVotes
Servicio al Cliente
10 minutos2029
Online Help
Servicio al Cliente
<7 horas303
Servicio al Cliente
<52 horas75
Servicio al Cliente
47 minutos348
Servicio al Cliente
15 minutos114

Does GetHuman work with Fitbit?

GetHuman does not work directly with Fitbit's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!