Contact Fitbit

The best of the 5 ways to get in touch with Fitbit by GetHuman

Fitbit Phone Number
877-623-4997 · Servicio al Cliente
GetHuman features available:
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  • Remind me when call center opens
  • Fastest way to talk to a real Fitbit rep
  • Pro tips & talking points
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Fitbit Live Chat
Fitbit customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Fitbit:

Hello good afternoon, I have a fitbit versa * watch, if it was working, but I went to f...
Trying to cancel a subscription, cant get any help
I was trying to set the brightness so I could see the time in daylight. But I cannot r...
The button came off of my Fitbit Charge *. It was purchased ******** so it is only * mo...
My fitbit has stopped recording my steps and heart rate. The clock is still working and...
My versa * and smart watch not working for last * days, but I keep being asked for mone...
Fitbit Versa * Will not accept email address and phone number
My app on my phone got versa light isn't working
Neither my versa * and watch not working and watch won’t turn on,*I got in touch...
I can't sync Fitbit to iphone. I have no account, as I can't download the app.
Unable to sync my BRAND NEW fitbit to my iPhone? Keeps on telling me my password is not...
My Fitbit band keeps pulling out of one side of the device - pins in band won’t stay in...
Just a waste of time and hundreds of pounds I’ve tried to contact but am asked for mone...
I have a first Fitbit versa *. I accidentally removed my steps from the watch screen...
Guten Tag habe eine Fitbit Charge * am **.**.** gekauft .Es ist schon die * und geht au...
More customer issues

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Fitbit contact information - compared

Above are our top recommendations for how to contact Fitbit, including their top phone number and live chat options. Below you can compare and contrast the 5 ways to contact Fitbit by looking at which ones are the fastest and which ones other customers recommend the most for solving Fitbit customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Fitbit across the following mediums: Phone, Web, Email, Twitter, Chat.

Phone number / contactWaitVotes
Servicio al Cliente
10 minutos2029
Online Help
Servicio al Cliente
<7 horas204
Servicio al Cliente
<52 horas110
Servicio al Cliente
47 minutos383
Servicio al Cliente
8 minutos79

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