Contact Macy's

The best of the 9 ways to get in touch with Macy's by GetHuman

Macy's Phone Number
800-289-6229 · Servicio al Cliente
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Macy's Live Chat
Unfortunately, Macy's does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Macy's:

My item was sent back to you by UPS*address was incorrect. My address is **** Cresheim...
Just want to make sure that when my couch is delivered tomorrow they will take away my...
Want to exchange an item (with different size) bought online
My package NEVER updated ever since they gave me a UPS Shipping Label!!!!
Macy's sent me a USED mascara. It's so obvious when you look at it. I want a HUMAN to a...
I want to exchange an item purchased online with the similar item different size
i am trying to do the online return with an order i need to return and it keeps giving...
Our couch is supposed to be delivered today, but no call was ever received the day befo...
I was approved for a Macy’s credit card on ****** and have never received it. *Francine...
Ordered Lanc*me Amande iii online. Rec.ed confirmation but there was problem with proce...
I cannot apply the coupon code "MOM" to my order. Account login: *****@***.com
I bought dress online for my daughter to celebrate my Eid my religion Eid al-Fitr - whi...
I am a long time Macys Platinum loyal customer. I'm familiar with all of the process of...
I ordered a curse for my wife Saturday and haven't seen any money taken out of my bank...
I ordered a purse for my wife and I haven't seen send any transaction taken out of my b...
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Macy's contact information - compared

Above are our top recommendations for how to contact Macy's, including their top phone number and live chat options. Below you can compare and contrast the 9 ways to contact Macy's by looking at which ones are the fastest and which ones other customers recommend the most for solving Macy's customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Macy's across the following mediums: Phone, Email, Web, Facebook, Twitter.

Phone number / contactWaitVotes
Servicio al Cliente
10 minutos770
Comisión de seguridad de productos de consumo
2 minutos81
Servicio al cliente ejecutivo
38 minutos148
Oficinas corporativas
10 minutos362
Servicio al Cliente
<10 horas208
Servicio al cliente ejecutivo
38 minutos112
Online Help
Servicio al Cliente
<39 horas270
Servicio al Cliente
2 minutos371
Servicio al Cliente
2 minutos345

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