Contact Mercari

The best of the 5 ways to get in touch with Mercari by GetHuman

Mercari Phone Number
888-325-2168 · Servicio al Cliente
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Mercari Live Chat
Unfortunately, Mercari does not offer live chat as a channel for customer service at this time.
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Recent reasons customers contacted Mercari:

I’ve been trying to verify my account with my phone number and it’s saying it’s already...
I don't have an account and I want to rate a seller but I have no longer an order statu...
Need to know what was charged and do not want to join for *.**
I ship the package with usps Tuesday & they haven’t updated the package but i did what...
i have been selling stuff for a long time i didn’t had any problems. now that i was try...
My phone number isn’t going into Mercari. Some other account used it and I never did.
I put in the wrong birthdate and my account is suspended because I am underage, but I a...
I purchased a Microsoft surface book i* for $*** plus taxes and fees and received a bag...
Macari support not being clear being vague and then demanding afterwards so yes I'm hav...
I can't verify my number on mercari it say the number has been registered please I need...
item I received was damaged in shipping
I write up mercari item info on laptop then save. I then upload pictures on mercari app...
I purchased fake jewelry that said was **k
i cannot get into my account, my password and username are correct as i can log in on b...
I have proof that I'm being scammed by a seller. I need a refund immediately
More customer issues

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Mercari contact information - compared

Above are our top recommendations for how to contact Mercari, including their top phone number and live chat options. Below you can compare and contrast the 5 ways to contact Mercari by looking at which ones are the fastest and which ones other customers recommend the most for solving Mercari customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Mercari across the following mediums: Phone, Web, Email, Twitter, Facebook.

Phone number / contactWaitVotes
888-325-2168
Servicio al Cliente
15 minutos169
https://www.mercari.com/help_center/
Servicio al Cliente
<8 horas119
contact@mercari.com
Servicio al Cliente
<15 horas456
@mercari_app
Servicio al Cliente
9 minutos432
facebook.com/MercariApp/
Servicio al Cliente
13 minutos433

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