Mercari Customer Service
Hacks for calling & contacting them faster, tips for common issues & reviews
Get guidance for specific issues
Contacting Mercari
If you'd rather chat with a real person, we partner with a company based on the West Coast that provides tech support experts 24/7. Enjoy a $1 one-week trial membership and chat with a live techician now.
Get live expert help now.Recently Reported Customer Problems
CLOSE ACCOUNT ENTIRELY *No messages, emails,etc.
I can login to my account!
I am unable to log-in into Mercari.com due to an old phone number that's listed with my...
Would like to order car battery charger,noco gb** or gb** pr gb**.it must be new.and sh...
I bought a Cuisinart coffee maker from one of your sellers. It looked like it was wrap...
I have my phone number on mercari but I don’t remember my username or email or password...
I'm unable to file my direct deposit
Ups scanned my qr code, but package wasn't ready to send. Came back to ups and they can...
I’m still getting the “review in progress” notification when I try to edit my items. I...
*.Twice when sending buyers their tracking number via message through Mercari's app, I...
My item has been delivered to the buyer and she's refusing to rate me after the * day p...
I am having trouble getting my gross sales report for my taxes
See all reported issuesGet help with my issue
Mercari Customer Reviews
Im willing wait ** hrs because every sell was legit
hi, I couldn't request my direct deposit, a message poped out that...
Bec of the trade word they cancel my direct deposit and close my a...
Can't see order detail in order to rate a buyer
I got a suspended notice for dealing off site for an item and did...
I got no warnings and do not believe I have done anything wrong. I...
About Mercari
Está buscando Mercari atención al cliente, por lo que probablemente ya sepa quiénes son. Pero ayuda tener una idea de cuán grandes son y cómo es su operación de soporte si es un cliente. Mercari también pasa o está asociado con los nombres Mercari. Se consideran parte de los siguientes sectores e industrias: Information Technology, Software & Services, Internet Software & Services, Internet. Mercari está asociado con términos como private, internet, technology, mobile, marketplace, b2c, e-commerce & marketplaces por sus clientes y analistas de la industria. Su competencia, a los ojos de los clientes, son empresas como Tradesy Inc, Poshmark, Inc, Ambatana. Emplean a 260 personas según los clientes que lo conocen.
What is the affiliation between Mercari and GetHuman?
GetHuman provides free tools and information to consumers that allow them to share their customer experiences and tips with each other for how to contact companies faster and how to solve common problems. GetHuman's relationship is with consumers and not with Mercari or organizations like it. If you find the information on this site helpful, please share it- sharing is what has powered this consumer resource for over 15 years.