Boost Mobile Phone Number

Call Boost Mobile customer service faster with GetHuman

Customer service
  • Calls Boost Mobile's Customer Service department
  • The average hold time is 13m
  • The current wait is approximately 16m
  • Hours are Mon-Fri 4am-8pm, Sat-Sun 4am-7pm PST
  • The best time to call is 8:00am
  • Temas populares para este centro de llamadas: acuerdo de pago, servicio de transferencia, teléfono perdido o roto, soporte del dispositivo y problema con un PIN.
  • Reach a live Boost Mobile agent: Ingrese el número de teléfono de 10 dígitos o # para convertirse en un nuevo cliente.
  • What you hear when you call: ¿Llamas para activar tu nuevo servicio? Di "activar". De lo contrario, ¿tiene una cuenta de Boost activa?

Notas del editor sobre el servicio de atención al cliente por teléfono de Boost Mobile

Dec 1, 2023

Boost Mobile is a low-cost, prepaid wireless service operating in the United States. Many customers are attracted to Boost due to its affordable wireless options and services, which is why Boost Mobile offers comprehensive phone-based customer support.

Why do People Call Boost Mobile Customer Support?

People call Boost Mobile Customer support for a range of reasons, including:

  • Setting up new service
  • Changing or canceling service
  • Purchasing new devices
  • Questions about bills and charges
  • Technical support
  • Arranging for the return, upgrade, or replacement of a device

Boost Mobile Telephone Customer Service Hours

Live telephone help is available for Boost Mobile customers Monday through Friday from 4 am to 8 pm Pacific time and Saturday and Sunday 4 am to 7 pm Pacific time. Customers with Android devices can dial 611 to be connected with Boost Mobile's customer care department.

How do Customers Feel About Boost Mobile Customer Service?

Many customers report frustration with Boost Mobile customer service, though it should be noted that the company also has many supporters as well. Because Boost is a prepaid, budget company, Boost does not have the extended phone support hours that some wireless companies provide.

Other complaints include inconsistent information from phone representatives as well as difficulty working through the system menu to get to a live operator.

Online Mentions of Boost Mobile Customer Service

In one case, a Boost Mobile customer reported that her phone had a broken screen, making it impossible for her to read text messages. Unfortunately, Boost Mobile customer support staff didn't understand this and kept sending her security codes via text, which she could not read due to the broken screen.

Another report was from a customer who purchased a pre-owned iPhone from Boost Mobile online. The phone did not work when she received it and was told by multiple Boost Mobile customer support representatives that a new phone was being shipped.

Eventually, a supervisor told her that she had received incorrect information from the representatives and that she would have to go through their warranty management company for a replacement.

What Kind of Services Can Boost Mobile Phone Representatives Provide?

A Boost Mobile phone representative can provide the following services:

  • Start service
  • Explain different plans and services
  • Sign you up for different plans and services
  • Answer questions about billing and charges
  • Investigate billing disputes
  • Help you purchase new devices
  • Sell you a Boost Mobile SIM card kit for the company's "Bring Your Phone" plan

What Boost Mobile Customer Service Issues Can't Be Addressed by Phone?

Most issues that customers have with their phones, mobile devices or Boost Mobile accounts can be handled by the company's phone-based customer support.

However, some issues are not resolvable over the phone. These include:

  • Broken phones that need to be replaced or fixed
  • Accessory purchases
  • Hands-on technical issues, such as putting a SIM card into a new phone if you don't feel comfortable doing this yourself.

Tip for Effective Calls to Boost Mobile Customer Service

If you call Boost Mobile from a phone associated with your account, customer support representatives should be able to locate your information after confirming your identity.

However, if your phone is broken, you may need to call from another line. In such cases, have your account number handy, a recent bill will have that information, as will your online account profile. Being able to provide your account number will help expedite your case.

What Can I do if my Call to Boost Mobile Customer Service is Unsuccessful?

Sometimes, customer service calls don't go well. Unsuccessful calls to Boost Mobile customer service can happen due to multiple factors, including poor communication or badly trained representatives.

If your call to Boost Mobile did not result in a positive resolution, write down your main problems or concerns, along with what happened during your first call.

Next, describe what you would like to happen as a result of your call. By having these details in writing, and in front of you, you may find that you are better able to communicate with Boost Mobile.

Next, try one of the following:

  • Call back and speak to a different representative. Some representatives are better trained than others and the next one you speak to may be able to sort out your issue. You may also find that you communicate better with the next representative that you speak to.
  • Communicate with Boost Mobile in writing via its live chat option, community forum, or social media accounts. Sometimes its easier to get your point across in writing. In addition, having a written record of your communication with a Boost Mobile customer service representative can be useful if the problem continues.
  • Visit a Boost Mobile retail store. You may want to call in advance to make sure that someone there can talk with you, but a live meeting with a representative can sometimes bring an issue to a quick resolution.
Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.

Reasons customers like you called recently

I need my phone unlocked from boost mobile I am trying to activate my government servi...
During my visit to US this year, I had taken a boost mobile number ** **********. *And...
Hi,*During my visit to US this year, I had taken a boost mobile number...
my card was used to make a payment of ***$ which i did not have. i also did authorize a...
Comment puis-je obtenir un d*verrouillage de mon t*l*phone Samsung A**
Ma carte SIM est rest*e invalide et on me demande de contacter boost mobile pour d*verr...
I was given a boost mobile phone from a friend and I need the network unlock
I need to cancel my phone service because I've moved out of the country, but when I tri...
I would like to add my lifeline program to my account
Hello, I was given a phone as a gift that is tied to your mobile network, if it is poss...
Hello, I had a problem that I needed to unlink my phone from your operator, is it possi...
Numbers can't be found
Envi* el pago de dos meses y quiero me recarguen el de este mes hoy ya que necesito int...
I want to apply for ACP
How to call Boost Mobile

Boost Mobile Customer Phone Number 888-266-7848 - Stats

Número de teléfono para marcar888-266-7848
Devolución de llamada disponibleNO
Llamada atendida por una persona realSI
Departamento al que llamasServicio al Cliente
Horario del centro de llamadasLunes a viernes de 4 a.m. a 8 p.m., sábado a domingo de 4 a.m. a 7 p.m. PST
El mejor momento para marcar08 a.m.
Espera promedio13 minutos
Espera actual16 minutos
Rango (entre números de teléfono)1
Rango (general)1
Canales de comunicaciónteléfono, twitter, facebook, web, chat
Calidad de la comunicación61%
Calidad de la ayuda76%
Votos de los clientes7,983
Información actualizada por última vezWed Nov 29 2023 10:00:00 GMT+0000 (Coordinated Universal Time)

Boost Mobile's Best Toll-Free/800 Customer Phone Number

Este es el mejor número de teléfono de Boost Mobile, la espera actual en espera en tiempo real y las herramientas para saltar directamente a través de esas líneas telefónicas para llegar directamente a un agente Boost Mobile. Este número de teléfono es el mejor número de teléfono de Boost Mobile porque 150,480 clientes como usted usaron esta información de contacto durante los últimos 18 meses y nos dieron su opinión. Los problemas comunes abordados por la unidad de atención al cliente que responde las llamadas al 888-266-7848 incluyen Payment Arrangement, Transfer Service, Lost or Broken Phone, Device Support, Problem With a PIN y otros problemas de servicio al cliente. El Boost Mobile centro de llamadas al que llama tiene empleados de Oklahoma, Texas, Colorado, Kansas, Nevada y está abierto Mon-Fri 4am-8pm, Sat-Sun 4am-7pm PST según los clientes. En total, Boost Mobile tiene 2 números de teléfono. No siempre está claro cuál es la mejor manera de hablar con Boost Mobile representantes, por lo que comenzamos a recopilar esta información basada en sugerencias de la comunidad de clientes. Siga compartiendo sus experiencias para que podamos seguir mejorando este recurso gratuito.

What is GetHuman's Relationship to Boost Mobile?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Boost Mobile. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

More Toll-free & Customer Numbers

Apoyo general866-402-7366

Beyond the Phone Number

Hay otras formas de ponerse en contacto con Boost Mobile, incluido el chat en vivo y su sitio web/mesa de ayuda y su cuenta de Twitter y a través de Facebook/Messenger. Visite nuestra Boost Mobile página de Servicio al Cliente para obtener más información.
Boost Mobile Customer Service

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