Contact Optimum

The best of the 9 ways to get in touch with Optimum by GetHuman

Optimum Phone Number
888-276-5255 · Servicio al Cliente
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Optimum rep
  • Pro tips & talking points
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Optimum Live Chat
Optimum customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Optimum:

i just need a remote mailed to my billing address! the old one does not work. i do NOT...
Just had surgery. Payment for bill mailed out yesterday. Please don't suspend service.
I need to have a new cablebox remote mailed to my home, the one I am using no longer wo...
I want to cancel my service.
I am calling for my elderly parents who cannot find there account number and we want to...
internet connection running slowly since new modem*router installed. cuts out every few...
Optimum keeps cutting off my internet service and telling me I have wrong equipment.
I have called * times for the same back in July I upgraded my service and was told I wo...
My bill jumped and I'm going to have a hard time paying it till the end of the month. P...
MY bill just jumped and I have no idea how this happened. I want to negotiate this issu...
internet speed is **mbps with a *GB plan (both wireless and wired)
To whom it may CONCERN !!!!!! HOW DARE YOUR COMPANY TREAT A CUSOMER SO DIS RECTFULL...
My cable went out and my daughter is on remote learning
need to cancel service today . I am moving out of town
Suspended service. I made a payment through my bank app yesterday. Would like my servic...
More customer issues

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Optimum contact information - compared

Above are our top recommendations for how to contact Optimum, including their top phone number and live chat options. Below you can compare and contrast the 9 ways to contact Optimum by looking at which ones are the fastest and which ones other customers recommend the most for solving Optimum customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Optimum across the following mediums: Phone, Chat, Web.

Phone number / contactWaitVotes
888-276-5255
Servicio al Cliente
7 minutos1954
877-584-2495
Servicio al Cliente
<1 min2382
800-877-8849
Servicio al cliente de Cablevision
2 minutos1282
http://www.optimum.net/chat
Servicio al Cliente
38 minutos1007
203-847-6666
Adquisitivo
26 minutos1184
877-318-2092
Mudanza y conserje de cambio de dirección
<1 min294
888-715-3291
Nuevo conserje de clientes
2 minutos288
http://optimum.custhelp.com/app/ask
Servicio al Cliente
<2 horas2850
917-529-5500
Servicio al cliente internacional
21 minutos2719

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