Contact Optimum

The best of the 10 ways to get in touch with Optimum by GetHuman

Optimum Phone Number
888-276-5255 · Servicio al Cliente833-926-3027 · New Customers
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  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Optimum rep
  • Pro tips & talking points
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Optimum Live Chat
Optimum customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Optimum:

Help wity money on google digien pay
Hi my name is Netlyne Phanord I have optimum but my bill is ***$ Dallas I want to pay l...
Did you receive my last payment ? When is my next payment ? I have been in hospital las...
Call ID still not working after *- months. that is why there is a past balance. Called...
Trying to set up new service
we need to set up an appointment for someone to check multiple issues with my cable boxes.
What would my monthly bill be without the TV portion of the bill, everything else the s...
I need to change my password for the WiFi modem ASAP
I am moving and need to cancel my internet service.
It has been almost * months since you deleted my email accounts and no one has gotten b...
I have a box to return but never recieved a return label. I need a return label and am...
I'm currently a customer and want to get this plan. If not available, than cancel my ac...
My main altice box says CM Registering. The tv works but can’t use my DVR. Also I want...
Port number from one account to another.
The TV picture is pixelating and freezing. Sound also freezes.*We had this same issue...
More customer issues

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Optimum contact information - compared

Above are our top recommendations for how to contact Optimum, including their top phone number and live chat options. Below you can compare and contrast the 10 ways to contact Optimum by looking at which ones are the fastest and which ones other customers recommend the most for solving Optimum customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Optimum across the following mediums: Phone, Chat, Web.

Phone number / contactWaitVotes
888-276-5255
Servicio al Cliente
7 minutos1926
833-926-3027
nuevos clientes
<1 min1539
877-584-2495
Servicio al Cliente
<1 min2354
800-877-8849
Servicio al cliente de Cablevision
2 minutos1636
http://www.optimum.net/chat
Servicio al Cliente
38 minutos979
203-847-6666
Adquisitivo
26 minutos1156
877-318-2092
Mudanza y conserje de cambio de dirección
<1 min266
888-715-3291
Nuevo conserje de clientes
2 minutos260
http://optimum.custhelp.com/app/ask
Servicio al Cliente
<2 horas2822
917-529-5500
Servicio al cliente internacional
13 minutos2691

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