Contact Optimum

The best of the 10 ways to get in touch with Optimum by GetHuman

Optimum Phone Number
888-276-5255 · Servicio al Cliente833-926-3027 · New Customers
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  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Optimum rep
  • Pro tips & talking points
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Optimum Live Chat
Optimum customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Optimum:

After power outage, one eve box seems to be dead.
Would like to disconnect my internet and phone service from Optimum. I have already sub...
I’m connecting a new TV and the cable box indicates error and the TV indicates no signa...
i can't create an optimum account
I need my account number or ID. I need this info to set up my webcam
Fraudulent account opened
I would like to see how much it is to add basic WiFi to our second home
No internet this happens at least once a month. It keeps saying no internet connection
Internet has not been working at my home for about a week.
Assistance with tv service. The remote is not responding to the tv …
I called to set up a new house that I am building it seems like I have not heard back i...
I need to boost my internet I have more family using and its slowing down
If I put my optimum on seasonal will I still have an WiFi for my alarm and security sys...
I would like to know exactly how I have my account payments set up. I would like each p...
Problems with wi-fi reception
More customer issues

Help me with my issue

Optimum contact information - compared

Above are our top recommendations for how to contact Optimum, including their top phone number and live chat options. Below you can compare and contrast the 10 ways to contact Optimum by looking at which ones are the fastest and which ones other customers recommend the most for solving Optimum customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Optimum across the following mediums: Phone, Chat, Web.

Phone number / contactWaitVotes
888-276-5255
Servicio al Cliente
7 minutos1953
833-926-3027
nuevos clientes
<1 min1512
877-584-2495
Servicio al Cliente
<1 min2381
800-877-8849
Servicio al cliente de Cablevision
2 minutos1281
http://www.optimum.net/chat
Servicio al Cliente
38 minutos1006
203-847-6666
Adquisitivo
26 minutos1183
877-318-2092
Mudanza y conserje de cambio de dirección
<1 min293
888-715-3291
Nuevo conserje de clientes
2 minutos287
http://optimum.custhelp.com/app/ask
Servicio al Cliente
<2 horas2849
917-529-5500
Servicio al cliente internacional
17 minutos2718

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