Contact Optimum

The best of the 10 ways to get in touch with Optimum by GetHuman

Optimum Phone Number
888-276-5255 · Servicio al Cliente833-926-3027 · New Customers
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Optimum rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

Help me with my issue

Optimum Live Chat
Optimum customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Optimum:

Need English speaking technician to fix. Only Spanish speaking technician sent to inst...
New equipment installation problem
we havent received cable channels in * days we have streaming services but not channel...
Checking on a charge on my bill - equipment charge for $***.
I want to close my account
Wish to start service again - cancelled service over a month ago, still have mobile ser...
My cable was disconnected help please
Hi, *I recently moved and renewed my service with you with a promise of a lower bill an...
Down wire. Hazardous situation. Lying across a street but still connected. By ** Howlan...
Got a bill for returned equipment
Horrible internet service always have to reset and that rarely helps terribly expensive...
my bill has gone up and I dont know why
I want to know why my bill increased nearly $**since last month. I have no added anything new
More customer issues

Help me with my issue

Optimum contact information - compared

Above are our top recommendations for how to contact Optimum, including their top phone number and live chat options. Below you can compare and contrast the 10 ways to contact Optimum by looking at which ones are the fastest and which ones other customers recommend the most for solving Optimum customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Optimum across the following mediums: Phone, Chat, Web.

Phone number / contactWaitVotes
Servicio al Cliente
7 minutos1894
Llame para un nuevo servicio
<1 min1571
Servicio al Cliente
<1 min2322
Servicio al cliente de Cablevision
2 minutos1604
Servicio al Cliente
38 minutos947
26 minutos1124
Mudanza y conserje de cambio de dirección
<1 min234
Nuevo conserje de clientes
2 minutos228
Servicio al Cliente
<2 horas2790
Servicio al cliente internacional
18 minutos2659

Does GetHuman work with Optimum?

GetHuman does not work with Optimum's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Optimum at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Optimum's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Chat with an Expert Instead

We partner with a California-based expert help company to provide you with tech support experts 24/7. Enjoy a $1 one-week trial membership and get help from a real support technician now.
Talk To An Expert

Contacting Optimum at a Glance

Contacting Other Companies

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!