Comcast Número de teléfono

Llamar a Comcast servicio al cliente más rápido por GetHuman

800-266-2278
Servicio al cliente
866-203-0432
Nuevos clientes
Espera actual:44 minutos (29 m promedio)
Horas: Mon-Sat, 7 AM to 9 PM; mejor momento para llamar: 8:30am
Obtener ayuda dirigida:Cuéntanos el problema para que te lleves a la representante correcta, ofrece sugerencias, recordatorios y seguimiento relevantes.
BillingService OutageStreaming or Download TroubleEquipment TroubleCancel ServiceUn problema diferente
Llegar a una persona en vivo más rápido:Press 0# each time it asks for a phone number then wait. For existing customers you must ALWAYS enter the last 4 of your social number that belongs to the account holder, then press 1, then 2.
If you find yourself lost or frustrated, we also partner with a US-based live technical support firm that can connect you with an expert now for a reasonable price. Click to learn about paying for expert help.

Razones por las que clientes como usted han llamado recientemente

looking to switch to a new plan. My current plan is too expensive. I don't need lane...
38m ago
An increase in billing
an hr ago
I'm a senior citizen and I would like to sign up for lifeline?*Having a hard time conta...
an hr ago
I want someone to call me. I cannot access my Comcast account or bill. Please call at...
2h ago
Would like to set up Internet at my office as well as my home two separate locations, j...
2h ago
I have been away from home since the beginning of January and will not return home for...
2h ago
I received a call from Comcast this morning offering a promotion on my service. Indivi...
2h ago
My comcast email has been compromised by the dark web and I need to either recover it o...
3h ago
My monthly bill continues to increase and I don't want to pay ***.** a month. I would...
4h ago
we are having bad cable connections into our home. I just had an audio visual expert c...
4h ago
Hi I've contacted you guys a couple of months ago about changing my address for the int...
5h ago
Channels aren't changing
5h ago
I need to talk to a breathing PERSON!!!!*I can never speak to anyone. I have been hack...
5h ago
when I move with my landline phone conversation gets difficult to hear
6h ago
I want to know more about your plans and features and how much it cost. Do you have pro...
7h ago
See more recent reasons for callingAyudame con mi problema
How to call {{company.name}}

Our Editor's Notes on Comcast's Phone-Based Customer Care

Comcast is a major provider of Internet, cable and telecommunication services in the United States. These services are sold under the Xfinity brand name in the United States. Since Comcast is the largest provider of home Internet and cable services in the United States, it is not surprising that the company gets a lot of requests for phone-based customer service.

Why Do People Call Comcast?

People call Comcast for many reasons related to their Xfinity cable television, telephone, and Internet services. These reasons include

  • Starting, changing or disconnecting service
  • Upgrading service or adding on new services
  • Technical support and questions
  • Scheduling repair calls
  • Billing issues and payments

There are several ways that you can get in touch with a Comcast representative by phone:

  • Call Comcast's toll-free number.
  • Visit Comcast's website and set up an appointment for a call-back from Comcast customer service. This can be useful if you don't want to have to wait on the line for a representative.
  • Dial 611 from a Comcast mobile or landline phone.

The Comcast voicemail system will direct your call to the appropriate department. Current customers will have to input the last four digits of their Social Security number to move forward in the system, non-customers can hit "0" to eventually be connected with a live Comcast customer support representative.

When contacting Comcast/Xfinity, keep in mind that it has separate customer support systems for business and home customers. Ensure that you have the correct phone number for the division you need before calling.

How do Consumers Feel About Comcast Phone Customer Service?

Many customers have expressed dissatisfaction with Comcast's customer service. These complaints cite long wait times, unhelpful agents and difficulty in getting representatives to cancel services when requested. It should be noted, however, that others have had positive experiences with Comcast as well.

Consumers have sometimes noted that they've received inconsistent service from customer service representatives, with representatives making promises that aren't kept by the company. Keeping a record of calls and discussions, as well as bills and receipts, can be helpful when dealing with Comcast customer service.

Noteworthy Customer Service Cases

In 2014 a journalist and his wife attempted to cancel their Comcast Internet service. The customer service "retention specialist" refused to cancel the service when the journalist's wife asked him to do so. Eventually, the journalist got on the phone and spent a long time trying to get the Comcast representative to agree to cancel the service and give him a cancellation number.

Unfortunately, the representative was less than helpful and repeatedly ignored the couple's pleas for a cancellation. The journalist recorded the call and uploaded it to the Internet so that others could listen. The recording went viral and many other people posted stories about their own negative experiences with Comcast.

It should be noted that Comcast media reports of this case seriously and pledged to do a better job with training its customer service team.

What Can Be Accomplished with Comcast Phone-Based Customer Service?

Most customer care issues can be resolved over the phone, including:

  • Billing and payment issues
  • Starting, adding, changing or canceling services
  • Scheduling installations and repairs
  • Testing Internet speeds and resetting connections

Issues that can't be handled directly or immediately with Comcast customer service include issues with malfunctioning or outdated equipment that needs to be repaired or replaced. When customers discontinue their service, they will need to return or mail their equipment to a Comcast office. Customer service agents can schedule repair appointments and direct customers in returning equipment, however.

What if Calling Comcast Telephone Customer Service Doesn't Work?

While calling Comcast customer service usually results in the consumer getting the result he or she wants, there are situations that aren't' easily resolved by phone, at least not during the first call.

If you find yourself frustrated by Comcast phone-based customer service, consider taking the following actions:

  • Contact Comcast via live chat on its website. Some people find that they communicate better via text-based chat. In addition, chat provides users with a paper trail that can be useful if the situation escalates and there is a need for a record of previous communications.
  • Comcast can also be reached via its social media accounts on various platforms. In some cases, it may be easier for consumers to get their concerns addressed through these channels. Comcast is active on Reddit, Twitter and Facebook. In addition, you may be able to get assistance on its support forums, which can be found on the Comcast website.
  • Visit an Xfinity retail store. It may be easier to resolve your issues if you can speak to a representative in person. Call the store ahead of time to find out whether one of their reps can provide assistance.
  • Try calling back later. Another representative may be able to assist you more efficiently.

Número de cliente 800-266-2278: según los números

Número de teléfono para marcar
800-266-2278
Call-back disponible
YES
Llamada recogido por una persona real
YES
Departamento al que llamas
Customer Service
Call center horas
Mon-Sat, 7 AM to 9 PM
La mejor hora para marcar
8:30am
Navega por el laberinto del teléfono a un humano
Press 0# each time it asks for a phone number then wait. For existing customers you must ALWAYS enter the last 4 of your social number that belongs to the account holder, then press 1, then 2.
Espera promedio
29
Espera actual
44
Clasificación (entre los números de teléfono)
1
Rango (general)
1
Métodos alternativos
phone or chat or twitter or web
Calidad de comunicación
46%
Calidad de ayuda
45%
Votos de los clientes
20,155
Última información actualizada
Fri Jan 17 2020 08:00:00 GMT+0000 (UTC)

Comcast es el mejor número de teléfono gratuito para 800 clientes

Este es el mejor número de teléfono de Comcast, la espera actual en espera en tiempo real y las herramientas para saltar directamente a través de esas líneas telefónicas para dirigirse directamente a un agente Comcast. Este número de teléfono es el mejor número de teléfono de Comcast porque 331,158 clientes como usted usaron esta información de contacto en los últimos 18 meses y nos dieron su opinión. Los problemas comunes abordados por la unidad de atención al cliente que responde llamadas a 800-266-2278 incluyen Billing, Service Outage, Streaming or Download Trouble, Equipment Trouble, Cancel Service y otros problemas de servicio al cliente. El Comcast call center al que llama tiene empleados de South Carolina, Pennsylvania, Colorado, New Hampshire y ​​está abierto Mon-Sat, 7 AM to 9 PM según los clientes. En total, Comcast tiene 11 números de teléfono. No siempre está claro cuál es la mejor forma de hablar con Comcast representantes, así que comenzamos a compilar esta información creada a partir de las sugerencias de la comunidad de clientes. Por favor, sigue compartiendo tus experiencias para que podamos continuar mejorando este recurso gratuito.

Contactando a Comcast - por teléfono o de otra manera

Si bien 800-266-2278 es el mejor número gratuito de Comcast, hay 15 formas totales de comunicarse con ellos. La siguiente mejor forma de hablar con su equipo de atención al cliente, de acuerdo con otros Comcast clientes, es llamando a su 866-203-0432 número de teléfono para su New Customers departamento. Además de llamar, la siguiente opción favorita para los clientes que buscan ayuda es a través de 866-203-0432 para New Customers. Si cree que esta información es inexacta o conoce otras formas de comunicarse con Comcast, infórmenos para que podamos compartirla con otros clientes. Y puede hacer clic aquí si quiere comparar toda la información de contacto que hemos reunido para Comcast.

¿Cuál es la relación de GetHuman con Comcast?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Comcast. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Comcast Información de contacto

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