Contact Playstation

The best of the 4 ways to get in touch with Playstation by GetHuman

Playstation Phone Number
800-345-7669 · Servicio al Cliente
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Playstation Live Chat
Playstation customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Playstation:

My games are not being given the license for me to open and I need to pay again for the...
I dont have a problem just a question. Why is horizon zero dawn complete edition not fr...
I need my phone number changed so I can login when I'm asked to verify it's me
Non riesco ad accedere al mio account, provo a fare recupero password ma non mi arriva...
Money has been taken from my account and unsure why
Hi I would like to refund a game a purchased * days ago I was wondering if its possible
I just renewed my playstation plus ** month membership and now it says I have to buy it...
Ps* won't connect or even find my *g network. It will find the *.*g network but not the...
My account has been hacked and I can't log into it at all and it's not letting me reset...
My hard drive won't work. It says that it need to be USB version *.* but my hard drive...
I bought a PlayStation Plus membership card. It’s for a ** month subscription and it wa...
I'm writing to ask how I can get an email invite from sony to purchase a ps*. I've been...
My dogs ate the cord leading from the PlayStation * VR helmet to the Processor. Just wa...
can't download software update, no access to ps* or safemode.
hi i logge into my playsastion account and its got the wrong date of birth and i cant c...
More customer issues

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Playstation contact information - compared

Above are our top recommendations for how to contact Playstation, including their top phone number and live chat options. Below you can compare and contrast the 4 ways to contact Playstation by looking at which ones are the fastest and which ones other customers recommend the most for solving Playstation customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Playstation across the following mediums: Phone, Web, Twitter, Chat.

Phone number / contactWaitVotes
Servicio al Cliente
2 minutos574
Online Help
Servicio al Cliente
<10 horas2603
Servicio al Cliente
55 minutos1555
Live Chat
Servicio al Cliente
22 minutos1608

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