Contact Samsung

The best of the 7 ways to get in touch with Samsung by GetHuman

Samsung Phone Number
800-726-7864 · Servicio al Cliente
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Samsung Live Chat
Samsung customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Samsung:

I just need to change my phone number on my Samsung account
my phone is locked...I don't remember from * years ago with my password to unlock it...
My channel program is not available
My Galaxy S* cell phone (for the last * months) has been going dark without warning and...
I have a Samsung phone it doesn't open up because it says I put in a wrong password but...
Phone is not changing ring tones
How do I attach multiple pictures taken with my Samsung tablet in one email?
Overheating while normal apps.
I have a Samsung watch active * and I dropped it in the screen is cracked
My camera screen broke for no reason. I would like it fixed free.
My device will not attach to internet threw my hotspot.
Trying to set up Samsung Account. Process will not accept any verification code no matt...
Trying to set up Samsung Account. Won't accept verification code. Even with Resend Code...
I am having the same problem but now they want to pick up the tv and then mail me a ch...
Broken samsung galaxy watch needs repair.
More customer issues

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Samsung contact information - compared

Above are our top recommendations for how to contact Samsung, including their top phone number and live chat options. Below you can compare and contrast the 7 ways to contact Samsung by looking at which ones are the fastest and which ones other customers recommend the most for solving Samsung customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Samsung across the following mediums: Phone, Chat, Email, Web.

Phone number / contactWaitVotes
Servicio al Cliente
22 minutos252
Soporte técnico
3 minutos1164
Atención al cliente
38 minutos518
Soporte técnico
21 minutos508
Servicio al Cliente
<31 horas388
Oficinas corporativas
87 minutos459
Online Help
Servicio al Cliente
<84 horas1312

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Contacting Samsung at a Glance

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