Contact Sony

The best of the 6 ways to get in touch with Sony by GetHuman

Sony Phone Number
800-430-4433 · Servicio al Cliente
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Sony Live Chat
Unfortunately, Sony does not offer live chat as a channel for customer service at this time.
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Recent reasons customers contacted Sony:

On my PS* I can't get in my account because I changed phone number and I can't get vara...
I can’t login into my account
I can’t get into my account
I'm trying to put my account on my PS* from my PS* and it won't let me set up the devic...
I received a $*** charge to my bank*PSN account, I'm trying to figure out what it is as...
Just bought another PlayStation *. Don’t have old one due to theft and don’t have old p...
I can’t get in my account
Say my sons account is temporarily suspended
I want to know if you can look it up under my ticket number and find out what my serial...
My son has a PS* and he we were robbed and they stole it and I need to get the serial n...
I need help with login and deleting false accounts
Had a call earlier and got our TV restarted but now TV won’t connect to wifi
I pushed a wrong button somehow, and don't have the same phone number. I'm unable to c...
Can’t remember password for account
I can’t play games because they say someone else is use if my account
More customer issues

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Sony contact information - compared

Above are our top recommendations for how to contact Sony, including their top phone number and live chat options. Below you can compare and contrast the 6 ways to contact Sony by looking at which ones are the fastest and which ones other customers recommend the most for solving Sony customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Sony across the following mediums: Phone, Web.

Phone number / contactWaitVotes
800-430-4433
Servicio al Cliente
15 minutos188
877-865-7669
Soporte técnico
15 minutos382
800-554-6908
Relaciones nacionales con el cliente
21 minutos222
Online Help
Servicio al Cliente
<2 horas415
866-909-7669
Servicio de atención al cliente de eSupport
2 minutos165
877-244-9959
Servicio al Cliente
3 minutos279

Does GetHuman work with Sony?

GetHuman does not work with Sony's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Sony at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Sony's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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