Contact Sony

The best of the 6 ways to get in touch with Sony by GetHuman

Sony Phone Number
800-430-4433 · Servicio al Cliente
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Sony Live Chat
Unfortunately, Sony does not offer live chat as a channel for customer service at this time.
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Recent reasons customers contacted Sony:

Hi,*I want to tell you about my PlayStation *. I think that the white covers have broke...
I need to send email to Sony, I have an attachment I would like someone to see, it...
Hello, how can I change my teens age on their PlayStation account. We've tried everythi...
I have a Sony **x***g after an update my Polk soundbar does not work but will work on o...
dead battery on Sony Headphones WH-CH***N. Where in San Diego, Ca do I return this prod...
I recently got an email saying my gmail was hacked by someone from saudi arabia. I bloc...
I had to do factory reset and I lost all my save games that I had when I could not do s...
I was hacked and I can't recover my stuff
the HDMI port is not working because i dropped my ps* by accident while it was connecte...
Got kicked out of psn changed my password and don’t have my old phone for two step veri...
I forgot my sign-in email and password (* think * know the password). How can I get it...
I need the details for my ps* port connection
Accidentally bought Star Wars Battlefront * Celebration Upgrade Edition *addon* instea...
I see changes of **.**. I do not know for how long. But I do not havea Playstation nor...
Changed my psn password and need my *sv verification code. I do not have access to my o...
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Sony contact information - compared

Above are our top recommendations for how to contact Sony, including their top phone number and live chat options. Below you can compare and contrast the 6 ways to contact Sony by looking at which ones are the fastest and which ones other customers recommend the most for solving Sony customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Sony across the following mediums: Phone, Web.

Phone number / contactWaitVotes
800-430-4433
Servicio al Cliente
15 minutos188
877-865-7669
Soporte técnico
14 minutos438
800-554-6908
Relaciones nacionales con el cliente
21 minutos278
Online Help
Servicio al Cliente
<2 horas471
866-909-7669
Servicio de atención al cliente de eSupport
2 minutos221
877-244-9959
Servicio al Cliente
3 minutos335

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