Contact Sony

The best of the 6 ways to get in touch with Sony by GetHuman

Sony Phone Number
800-430-4433 · Servicio al Cliente
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Sony rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

Help me with my issue

Sony Live Chat
Unfortunately, Sony does not offer live chat as a channel for customer service at this time.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Sony:

I sent my ps* out to get fixed. I want to check on the status of this.
Case * ******** got you guys to stop a payment and refund it and you took it out anyways
I am trying to buy a digital copy of the jackson *ive cartoon someone told me that you...
I paid for the year membership and I still don't have it. $**.**
I bought a don’t tv * years ago. Took to abt they said main panel blew *** dollars to f...
Requesting info about a ps* I want to purchase fir my sons birthday
I tried to log in to my PlayStation account but was told it was locked. I tried to rese...
Account banned due to dispute of charge. Filed form to have account reopened. Case num...
Dvd player will not go on line
It’s probably something you can’t fix or something I just want to know how to buy a gam...
cant sign in to play men. on line and have changed password, works some times...
Trying to get in to my ps* account and don’t have the same number anymore
I man on the ps*. I was playing *k with my cousins. It was his birthday and then out of...
Power supply on PS* not working power button does not turn on on the system and it has...
There is a black box on my screen that says a new software update is available. Show de...
More customer issues

Help me with my issue

Sony contact information - compared

Above are our top recommendations for how to contact Sony, including their top phone number and live chat options. Below you can compare and contrast the 6 ways to contact Sony by looking at which ones are the fastest and which ones other customers recommend the most for solving Sony customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Sony across the following mediums: Phone, Web.

Phone number / contactWaitVotes
Servicio al Cliente
15 minutos188
Soporte técnico
11 minutos440
Relaciones nacionales con el cliente
21 minutos280
Online Help
Servicio al Cliente
<2 horas473
Servicio de atención al cliente de eSupport
2 minutos223
Servicio al Cliente
3 minutos337

Does GetHuman work with Sony?

GetHuman does not work directly with Sony's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Chat with an Expert Instead

We partner with a California-based expert help company to provide you with tech support experts 24/7. Enjoy a $1 one-week trial membership and get help from a real support technician now.
Talk To An Expert

Contacting Sony at a Glance

Contacting Other Companies

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!