Weight Watchers Customer Service

Answers to Common Problems

Use Weight Watchers's Phone Number

Weight Watchers's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Weight Watchers.

Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Weight Watchers.
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Click below to show 11 more questions, answers, and complete guides to common Weight Watchers customer support problems.

Recent reasons customers contacted Weight Watchers:

I want to cancel my subscription
Change from in house to digital
I am a Lifetime member so I must weigh in once a month. However, our studio is closed u...
I was charged a monthly fee and I’d like to cancel my membership because I am not near...
I ordered the weight watchers book for diabetics. I did not know this was some thing I...
App not working. It goes to picture of someone eating. I can't open app for tracking. T...
WW tried to charge me $**.** for WW membership because they state I failed to weigh in...
Do not want to renew our membership for me and my husband. *Deborah Bartels*Steve Bartels
I recently met my goal weight and am wondering what the next steps are in this process...
I need to freeze my account please
Why was I charged $**.** on May *, **** on my Visa. I did not purchase any products an...
Just released from hospital after ** days need to terminate WW
I purchased a WW smartscale and registered on the APP. Everythings has been working suc...
Recently logged out of the WW scale app an can no longer login.*When I enter my email a...
Well, I have been a WW advocate for approximately **-plus years. I also support the liv...

Help me with my issue

Does GetHuman work with Weight Watchers?

GetHuman does not work with Weight Watchers's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Weight Watchers at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Weight Watchers's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Weight Watchers at a Glance

Weight Watchers has 1 chat option
Weight Watchers has 1 customer email
Weight Watchers has 1 help forum
Weight Watchers has no twitter handle
Weight Watchers has no facebook page
Weight Watchers Phone Number and Contact Information

Answered on this page:

How Much Does Weight Watchers Cost Per Month?
What is the SmartPoints system and how does it work?
Can I follow the Weight Watchers program if I have dietary restrictions or food allergies?
How Do I Sign Up for a Weekly Weight Watchers Meeting?
What is the Weight Watchers Freestyle program?
Is there a Weight Watchers app I can use on my smartphone?
How often should I weigh myself on Weight Watchers?
Solutions to common issues

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