Contact Xbox

The best of the 3 ways to get in touch with Xbox by GetHuman

Xbox Phone Number
800-469-9269 · Servicio al Cliente
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  • Pro tips & talking points
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Xbox Live Chat
Xbox customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Xbox:

I bought the game, Assassin's Creed IV: Black Flag, and an error had occurred. I was ch...
Console requires a firmware update to operate but fails the download every time. The on...
How to reset a password of an x box *s it won't let me reset is cuz I forgot my old o...
We brought Xbox live gold for ** months a few months ago an it’s saying it’s ran out an...
My xbox won't let me use any of my apps on my system
My game pass you'll lock me out it ain't my due date to pay
I want to cancel my monthly payment from my debit card
I can’t play any of my games it says I need to sign in with the account that bought it...
Trying to open a game I have owned for several years and played yesterday, but now say...
Linking issue between ea play and Xbox account with pc game pass
Can’t get in to my Xbox live account, keeps on telling me to wait another ** hours.
Hello. I had purchased a game for my boys and needless to say we were
I recently found out that my old Xbox one was stolen. I already reported it to the poli...
Can’t connect to Xbox live game servers
Xbox live won’t connect to game server
More customer issues

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Xbox contact information - compared

Above are our top recommendations for how to contact Xbox, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact Xbox by looking at which ones are the fastest and which ones other customers recommend the most for solving Xbox customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Xbox across the following mediums: Phone, Chat, Web.

Phone number / contactWaitVotes
Servicio al Cliente
38 minutos592
Live Chat
Servicio al Cliente
59 minutos418
Online Help
Servicio al Cliente
<77 horas1631

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