Playstation Phone Number

Calling Playstation customer service faster by GetHuman

800-345-7669
Customer service
Current Wait: 19 minutos (16m avg)
Hours: Mon- Fri: 8am-8pm PST; best time to call: 8:15am
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Reasons customers like you called recently

My playstation * controller won't charge and it flashes red if I hold the ps button. I...
I have * occasions where I have been charged twice for same purchase at same time same...
a hacker just suspended my account on a playstation * and his username is Kingcar*** pl...
I want to Deactivate all ps* accounts connected to my account but I can’t it won’t let...
I accidentally clicked purchase for * PS games in my basket when I only wanted one. I w...
Someone hacked my acct and changed my email and password. They are from a different cou...
I have this problem that I have been ignoring for a bit cause I. Thought it was a glitc...
Quiero cambiar el correo electr*nico de mi cuenta y la contrase*a porque me la hackearo...
My account got banned due to charge back, and am ready to pay back.
When plugged in the ps* only shows a solid white light, no beeps from power button or d...
My ps* acc got hacked
my account got hacked
My gta * games does not show to buy it *Digitally
I cant pass security to remove * step verification from my account as I changed my cphp...
I got suspended permintly I want to pay back the debit for my account with PlayStation...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Playstation's Phone-Based Customer Care

Playstation is a popular gaming brand with its own home consoles, accessories, magazines and online gaming platform. Because it is so incredibly popular, people from all over call Playstation every day.

Why Do People Call Playstation Customer Support?

People call Playstation customer support for many reasons including:

  • Technical support
  • Questions about refunds and replacements that can't be handled by a retailer.
  • Troubleshooting
  • Issues with web-based services

Best Practices for Calling Playstation Customer Service

Playstation offers phone-based customer service in different countries. Make sure that you are calling the service for your geographic area. In the United States and Canada, customer support is available by phone Monday through Friday, 9 am through 6 pm Pacific time. French-language customer support is available to Canadian callers.

How Do People Feel About their Calls to Playstation Customer Support?

Playstation users are generally happy with the service provided by Playstation, though many callers sometimes feel that they can get quicker resolutions by visiting the company's forums. The advantage to online forums is that experienced players are on these boards at all hours and can often provide good advice for dealing with all kinds of in-play and tech issues.

One thing to keep in mind is that Playstation does not provide support by email, which is upsetting to some players who are used to this level of service. If calling Playstation is inconvenient, you may need to use the forums or live chat options.

What Kind of Issues can Playstation Resolve Over The Phone?

Many issues can be resolved over the phone, including technical support for your online gaming account as well as questions about operating your devices, or inquiries about games.

What Issues Can't Be Easily Resolved with Playstation Phone-Based Customer Service?

Repairs and returns will require in-person action, including packing your item and either shipping it back to the company or returning it to a retail partner. You can, however, coordinate these steps via Playstation's phone-based customer service.

If you have ordered a Playstation magazine subscription through a third-party subscription service, you'll have to contact that service for questions about delivery issues, refunds and cancellations, or changing your address.

Contacting the retailer that sold you a Playstation product directly is likely your best option if you have a duplicate game or the item is within the allowed refund/exchange window for that retailer.

What Can I Do if Unhappy With my call to Playstation Customer Support?

If you get off the phone with Playstation customer support and are unhappy with how your call was, or was not, resolved, don't fret. You still have options.

First, take a minute to catch your breath and de-stress. Contacting Playstation again while you are still angry and frustrated is likely to backfire. Instead, try writing down or typing out what happened on the call. This will be useful when you contact Playstation and explain why you were unhappy with your previous contact.

Next, write out your most desired resolution: Do you want a refund? A product credit? A simple apology? Knowing what you want from Playstation customer support will help you in your quest for a resolution.

From there, try the following:

  • Call Playstation again. You might have a better rapport with the next representative that you talk to. He or she may also have more knowledge or experience and will be better equipped to address your concern.
  • Try a different way of getting in touch with Playstation. A live chat option is available every day of the week from 8 am to 8 pm Pacific time. Live chat also provides you with a written record of your communication, which can be very useful if you have to escalate your concerns.
  • Playstation does not offer email support as an option, but you can try its live product forums, which is monitored by Playstation employees. A third option is Twitter, where social media specialists are available to help.

Customer Number 800-345-7669 - by the Numbers

Número de teléfono para marcar800-345-7669
Devolución de llamada disponibleNO
Llamada atendida por una persona realSI
Departamento al que llamasServicio al Cliente
Horario del centro de llamadasLunes a viernes: 8 a.m. a 8 p.m. PST
El mejor momento para marcar8:15 am
Navega por el laberinto del teléfono a un humanoPresione 1 o 0 en cada menú
Espera promedio
Espera actual19
Rango (entre números de teléfono)1
Rango (general)1
Métodos alternativosteléfono, web, twitter, chat
Calidad de la comunicación80%
Calidad de la ayuda81%
Votos de los clientes2,051
Información actualizada por última vezThu Jan 21 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

Playstation's Best Toll-Free/800 Customer Phone Number

Este es el mejor número de teléfono de Playstation, la espera actual en espera en tiempo real y las herramientas para saltar directamente a través de esas líneas telefónicas para llegar directamente a un agente Playstation. Este número de teléfono es el mejor número de teléfono de Playstation porque 156,720 clientes como usted usaron esta información de contacto durante los últimos 18 meses y nos dieron su opinión. Los problemas comunes abordados por la unidad de atención al cliente que responde las llamadas al 800-345-7669 incluyen Hacked Account, Recover Account, Banned Account, Refund a Charge, Account Access y otros problemas de servicio al cliente. El Playstation centro de llamadas al que llama tiene empleados de California, Phillipines y está abierto Mon- Fri: 8am-8pm PST según los clientes. En total, Playstation tiene 1 número de teléfono. No siempre está claro cuál es la mejor manera de hablar con Playstation representantes, por lo que comenzamos a recopilar esta información basada en sugerencias de la comunidad de clientes. Siga compartiendo sus experiencias para que podamos seguir mejorando este recurso gratuito.

Contacting Playstation - by phone or otherwise

Si bien 800-345-7669 es el mejor número gratuito de Playstation, existen 4 formas totales de comunicarse con ellos. La siguiente mejor manera de hablar con su equipo de atención al cliente, de acuerdo con otros Playstation clientes, es contándole a GetHuman sobre su problema anterior y permitiéndonos encontrar a alguien que lo ayude. Además de llamar, la siguiente opción favorita para los clientes que buscan ayuda es a través de Online Help por Customer Service. Si cree que esta información es inexacta o conoce otras formas de comunicarse con Playstation, infórmenos para que podamos compartirla con otros clientes. And you can click here if you want to compare all the contact information we've gathered for Playstation.

What is GetHuman's Relationship to Playstation?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Playstation. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Amtrak Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the CenturyLink Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Amtrak or CenturyLink. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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