JC Penney Customer Service
Hacks for calling & contacting them faster, tips for common issues & reviews
Get guidance for specific issues
Contacting JC Penney
Available: call now & skip the wait!
Recently Reported Customer Problems
orders that i have received
Customer Service need to change order
Customer service change delivery of package
We purchased ** Cordless Shades (JC Penney Home) and have had two fail and were replace...
About and order I got that was cancel
Ordered * pair of jeans and they are too small. How can I return them. Didn’t know the...
I can’t get to my account to track. Order if keeps saying error. Neither can I get they...
im an associate at jcp and they messed up my hours and my payrate on my check
I need to change my new address in my log in.
I would like to place an order
They were charges made on my bank card that I don't believe I made I need to know what...
Can someone please help me get my address changed??I tried to do it myself but couldn't...See all reported issues
Get help with my issue
JC Penney Customer Reviews
I ordered online to get a this is no longer available I used my re...
The issue is that the person who they call the manager is being ve...
* light gray and one dark gray French terry jogger* get one and th...
I tried using a different card but received an email the day it wa...
About JC Penney
Está buscando JC Penney atención al cliente, por lo que probablemente ya sepa quiénes son. Pero ayuda tener una idea de cuán grandes son y cómo es su operación de soporte si es un cliente. JC Penney también pasa o está asociado con los nombres JC Penny, JCPenny, JCPenny.com, J C Penney, JCPenney.com, J. C. Penney Company, Inc., JCPenney. Se consideran parte de los siguientes sectores e industrias: retail, Consumer Discretionary, Retailing. JC Penney está asociado con términos como clothing, cosmetics, electronics, footwear, furniture, housewares, jewelry, appliances, public, retail, apparel & footwear, consumer electronics, home & furniture, watches & luxury goods, e-commerce, b2c, consumer discretionary por sus clientes y analistas de la industria. Su competencia, a los ojos de los clientes, son empresas como Macy's, Amazon, Sears. Emplean a 31,440 personas según los clientes que lo conocen.
What is the affiliation between JC Penney and GetHuman?
GetHuman provides free tools and information to consumers that allow them to share their customer experiences and tips with each other for how to contact companies faster and how to solve common problems. GetHuman's relationship is with consumers and not with JC Penney or organizations like it. If you find the information on this site helpful, please share it- sharing is what has powered this consumer resource for over 15 years.