Apple Atención al cliente en Facebook

Contactando al Apple servicio al cliente a través de Facebook o Messenger por GetHuman

Apple en Facebook
Página de negocios de Facebook
https://www.facebook.com/AppStore
Espere una respuesta en:16 horas
Mejor momento para escribir: alrededor de 10:15am
Clasificación: # 5 de 7 formas de contactar
5,975 votos de clientes
¿Por qué estás tratando de alcanzarlos?Déjanos ayudarte brindando consejos específicos del problema y conectándote con personas que tuvieron el mismo problema.
Mensaje sobre: ​​problema de la cuentaMensaje sobre: ​​Soporte técnico y de servicioMessage about: Warranty and RepairsMensaje sobre: ​​problema de facturaciónMessage about: Refunds and ReturnsDebido a otro problema

Apple Ayuda al cliente basada en Facebook - Información y estadísticas

Dirección de la página de Facebook
https://www.facebook.com/AppStore
Call-back disponible
NO
Horas de la página de Facebook
24 hours, 7 days
Tiempo ideal para escribir
10:15am
Primer tiempo de respuesta
16
Tiempo promedio de respuesta
25
Clasificación (entre todas las formas de contacto)
5
Legibilidad de los mensajes
68%
Calidad de ayuda
63%
Votos de los clientes
5,975
Última información actualizada
Thu Oct 18 2018 09:00:00 GMT+0000 (UTC)

Apple Servicio al cliente a través de Facebook: el desglose

Apple's Facebook Business Page is one way to contact customer service and see if they are on Messenger at the same time. We don't always recommend this as the best way to reach them, and you can see our other suggestions right here. If there's a better, faster way to speak to a customer service rep about your issue, we got it. One reason that so few customers prefer to speak with businesses over Facebook is that the conversation is more private than, say, a conversation with Apple over Twitter. And generally, if a Facebook option is available and their customer service department actually operates it, they likely have a big enough customer support operation to also communiate over the phone, by email, or sometimes even by chat. And of course we at GetHuman build tools to make communicating any of these ways even easier and less time-consuming, so there's that too. So far we have not built any tools to accelerate or improve communication through Facebook, but we may soon. Particularly for companies that are on Facebook Messenger.

Contactando a Apple en General

There are 7 ways to speak with Apple customer support. This is just one of them. And not likely to be the best one. In almost every case, you would want to call Apple if possible, or use the GetHuman Phone to call them so you don't have to wait on hold. The best way to talk to customer care, according to other Apple customers, is the 800-275-2273 option we show above. If you know of other ways to reach Apple that we haven't talked about here already, please let our research team know. Or if you think that Apple has a better Facebook page or Messenger handle, we want to know that too! And we of course would want to share that with other customers in our ongoing fight to make customer service easier and more transparent to all.
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