Took my laptop in to get fixed. They said it was hard drive. I paid to get a new harddr...

GetHuman2950093's customer service issue with Best Buy from May 2019

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The issue in GetHuman2950093's own words
Took my laptop in to get fixed. They said it was hard drive. I paid to get a new harddrive. However computer still doesn’t work. Now I am being told it’s the motherboard and they want me to spend another $*** on that. So I spent money on a harddrive for nothing and would like my money back!
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Best Buy

Customer service issue
Reported by GetHuman2950093
May 19th, 2019 - 5 mons ago
I have an issue with Best Buy too
Not resolved
Seen by 2 customers so far
Similar issue to 10441 others
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Timeline
GetHuman2950093 started working on this issue
May 19th 6:36pm