Trying to contact capital one about setting up a payment plan for a credit card. I want...

GetHuman-erinmcd's customer service issue with Capital One from June 2019

Help with my Capital One issue
The issue in GetHuman-erinmcd's own words
Trying to contact capital one about setting up a payment plan for a credit card. I want to get it all in writing via a letter or email so I can have documented proof of the exchange and agreement.
GetHuman-erinmcd did not yet indicate what Capital One should do to make this right.
I have an issue with Capital One too
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Capital One

Customer service issue
Reported by GetHuman-erinmcd
Jun 13th, 2019 - a mon ago
I have an issue with Capital One too
Fixed
Seen by 3 customers so far
Similar issue to 7765 others
0 customers following this
Items needed
Card Number
Name of Account Holder
Número de teléfono
Email on Account
Billing Address
Social Security
Timeline
GetHuman-erinmcd started working on this issue
Jun 13th 8:47pm
GetHuman-erinmcd confirmed the issue is fixed. Hooray!
Jun 13th 8:48pm