My name is Eri Okamura. My account number is *********. I called customer service about...
GetHuman-elinnt's customer service issue with Chase from June 2019
Help with my Chase issue
First: share to improve GetHuman-elinnt's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-elinnt may need:
Account holder name, Billing address, Date of birth, and Last 4 digits of Social Security number
The issue in GetHuman-elinnt's own words
My name is Eri Okamura. My account number is *********. I called customer service about to get money issue. Actually The money has not back. I tried to get $*** from Japanese bank at Chase ATM(at *** Eastern Pkwy, Brooklyn)before * and a half hours. But I couldn't get the money. *The ATM says "Transaction Denied". But My Japanese account is negative. So the customer support person said " The money will back." But The money has not back yet. I have to get the money soon. Please make sure about that.
GetHuman-elinnt did not yet indicate what Chase should do to make this right.
I have an issue with Chase too
How GetHuman-elinnt fixed the problem
We are waiting for GetHuman-elinnt to fix the problem and share the solution with the rest of us customers.
Please help with my Chase issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.