We are having a problem with my wife's flip phone. We have been receiving texts that a...

GetHuman7842951's problema de servicio al cliente con Consumer Cellular de septiembre 2022

Ayuda con mi problema Consumer Cellular
The issue in GetHuman7842951's own words
We are having a problem with my wife's flip phone. We have been receiving texts that are not sent to us. Our account number is *********. Hai's phone number is ***-***-****. The following is detailed information from her phone.*Multimedia Message *From: *-***-***-*****To: *-***-***-****, *-***-***-****, *-***-***-****, *-***-***-****, *-***-***-****, *-***-***-****, *-***-***-*****Sent Sep ** *:**PM Normal *K**When we receive unwanted phone calls we are able to block those numbers. There doesn't seem to be a block feature for message traffic. There is a function called "Lock" but I don't know what that does. How do we stop this traffic?**Also, we use to be able to make direct international phone calls. Now we have to use a different number to obtain international call service. Please go back to the original service.**Please help. Thank you.*Rodney T. Cooke and Hai B. Cooke

GetHuman7842951 did not yet indicate what Consumer Cellular should do to make this right.

How GetHuman7842951 fixed the problem
Problem resolved. Phone number that originated the supposed problem belongs to a neighbor.
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Consumer Cellular

Problema de servicio al cliente
Reported by GetHuman7842951
sep. 28º, 2022 - hace 2 meses
Fixed
GetHuman7842951 shared how to fix
Visto por 3 clientes hasta ahora
Problema similar a 435 otros
0 clientes que siguen esto
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Últimos 4 dígitos del Número de Seguridad Social

Timeline

GetHuman7842951 comenzó a trabajar en este problema
sep. 28º 2:45pm
GetHuman7842951 confirmó que el problema está solucionado. ¡Hurra!
sep. 28º 8:30pm