Paul Buchanan**** Woodruff Way*Peachtree City, Georgia ********* September ******Gamest...

GetHuman7840960's problema de servicio al cliente con GameStop de septiembre 2022

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The issue in GetHuman7840960's own words
Paul Buchanan**** Woodruff Way*Peachtree City, Georgia ********* September ******Gamestop**** Pavilion Pkwy *Fayetteville, GA *******To whom it may concern:**For me, Gamestop is the best place to go to see new games and new consoles. I absolutely love the convenience Gamestop gives and how they keep me entertained and happy. However, I need to inform you of how upset I was on March **, **** when I ordered an Xbox *** online. Excitedly, I placed an order for my Xbox *** and was told it would be ready in three hours. Three hours later, I drove about thirty minutes to the Gamestop location, jumped out of the car and ran inside. I told the man behind the counter that I had an online order for an Xbox *** and he said he would go check on it. Moments later, the sad man came back and told me they didn’t have any Xbox ***’s in stock. Gamestop’s organizational skills are like an unsolved Rubik’s Cube. I immediately started to get sad and couldn’t understand why they would allow you to order and pay for something if it might not even be available. Do you like making kids sad? I just wasted my precious time all to be told that I wouldn’t get the product I already paid for. It is your job to take inventory of all products in store. It is your job to inform me when something I purchase goes out of stock. It is your job to fulfill my order when payment has been processed. The man told me my refund would hit my bank account within the next two weeks. “Two weeks!” That's slower than molasses and I thought the power was in the players. I suggest that Gamestop take inventory and show what products you're out of on the website. I lost my precious time, money, and had to wait too long for my money to be returned to me. ****Forever yours,***Paul Buchanan

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GameStop

Problema de servicio al cliente
Reported by GetHuman7840960
sep. 27º, 2022 - hace 2 meses
Not resolved
Visto por 3 clientes hasta ahora
Problema similar a 596 otros
0 clientes que siguen esto

Timeline

GetHuman7840960 comenzó a trabajar en este problema
sep. 27º 6:10pm