Dear Sirs,**A week ago we started our first Add in order for our campaign next week. Af...

GetHuman1653894's problema de servicio al cliente con MailChimp de noviembre 2018

17 vistas | 1009 similar | 0 siguiendo
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GetHuman1653894's next move: find and follow the right step-by-step guide.
MailChimp doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1653894 will need to dig through the advice provided by MailChimp, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1653894 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if MailChimp has better answers for you: MailChimp Help Center
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The issue in GetHuman1653894's own words
Dear Sirs,**A week ago we started our first Add in order for our campaign next week. After * days we received an email saying that our Add is canceled because there are to many words in a pic. Yet there are no words in our pics at all! There is * pic containing numbers as our campaign is regarding a online Advent Calender. **Nevertheless, we wanted to get back on track with our Add so we replaced the 'number-pic' with a ordinary pic which, again, do not contain ANY WORDS.*The replaced pic could not be in the canceled Add so we made a new one. PAID that one also and....? Again an email saying that our pic does contain to many words. THERE ARE NO WORDS IN OUR PICS.*Now we have paid, in full, for * Add' and both of the Adds have been canceled.**Please, we would like to know what to do. On internet page from Mailchimp there is no way to get in contact with Customer Service. **Looking forward to hear from you.

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MailChimp

Problema de servicio al cliente
Reported by GetHuman1653894
nov. 29º, 2018 - hace 4 años
Fixed
Visto por 17 clientes hasta ahora
Problema similar a 1009 otros
0 clientes que siguen esto
Items needed
nombre de usuario
Dirección de correo electrónico en la cuenta
Contraseña en la cuenta

Timeline

GetHuman1653894 comenzó a trabajar en este problema
nov. 29º, 2018 4:52pm
GetHuman1653894 indica que el problema aún no se ha solucionado.
nov. 29º, 2018 7:53pm