Dear Samsung Customer Care team.**I am a fan of Samsung products, I like Samsung electr...
GetHuman-alphieds's customer service issue with Samsung from October 2019
Help with my Samsung issue
First: share to improve GetHuman-alphieds's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-alphieds may need:
Order number (if applicable), Billing address, Phone number on account, and Email address
The issue in GetHuman-alphieds's own words
Dear Samsung Customer Care team.**I am a fan of Samsung products, I like Samsung electronic devices very much. I have been using Samsung smart phones since Galaxy S* edge. However, I was not having as good experience as before on the service issue happened to my GalaxyS** recently June .**I bought my Galaxy GalaxyS*** and was show off, I was satisfied with the performance until May ****. I found color difference on parts of the screen when presenting the same picture's Phone display greenish & line. Therefore, I raised service ticket ********** on Oct **th **** mailed you this,my phone to service center in the Malad west.service center. From the service record, the solution was screen replacement.i dont think that after I buy a cell with high cost I dont mind the cost but I feel my response to Samsung will be -ive.*I got my phone back on Oct. **th, this all was issue after I undated the Samsung software . The solution was replacing the screen display.The estimate was shocking Rs.*****.** I am am a Royal Samsung phone user I like best.ie why I opted for Samsung Galaxy S**not a cheap phone but later my friend made fun of me.saying buy more Samsung. I had to hung my head with shame* I am nowhere now asking for help, so I am trying writing to you if you could help me with it.So I could get my respect back from friends and bost of your dedicated service **.I can send the phone back to service center and they help me repair it free of cost.**.If Samsung service can offer me a replacement .**.Refund what I have paid for this phone*Please kindly take all the issues I have faced into consideration, and thank you for your help.*feel free to call me.*Alphie DSOUZA ************Show quoted text
GetHuman-alphieds did not yet indicate what Samsung should do to make this right.
I have an issue with Samsung too
How GetHuman-alphieds fixed the problem
We are waiting for GetHuman-alphieds to fix the problem and share the solution with the rest of us customers.
Please help with my Samsung issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Samsung customer problems.