I need to unlock my old device so Sprint can assume the service

GetHuman-terryzz's customer service issue with Virgin Mobile from August 2019

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The issue in GetHuman-terryzz's own words
The problem: I need to unlock my old device so Sprint can assume the service
GetHuman-terryzz did not yet indicate what Virgin Mobile should do to make this right.
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Virgin Mobile

Customer service issue
Reported by GetHuman-terryzz
Aug 15th, 2019 - a mon ago
I have an issue with Virgin Mobile too
Not resolved
Seen by 2 customers so far
Similar issue to 6080 others
0 customers following this
Timeline
GetHuman-terryzz started working on this issue
Aug 15th 1:02am