American Home Shield Phone Number

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Customer service
Current Wait: 27 minutos (27m avg)
Hours: 24 hours, 7 days; best time to call: 9:00am
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Reasons customers like you called recently

The air conditioner is not cooling the condo
AHS has replaced a cheapest part for my Kitchen sink and has increased the MONTHLY PAYM...
I am an American Home Shield Customer. I put in a claim (Service: **********) on...
I want to cancel my service request on my refrigerator. I cancelled with Sears for serv...
called AHS ****** *:** a.m.for leaking water heater. Have called at least a dozen time...
cancel appointment with contractor
Have a request in for forced air furnace but my issue is a heat pump. Will it be a diff...
My ceiling fell in a bedroom
The conractor assigned to fix my refrigerator Electrlux does not mamage the brand. Need...
cannot reach repair vendor
I work with a title company. I am needing an invoice sent over to me for order...
I want you to stop sending me gmail of confirmation receipt!!!!! I do not want your now...
I have been waiting for my ac to be fixed for over a month. I was told I had a couple o...
I am still waiting for the Air Boss mechanic to come take a look at my ductless a*c...
Our refrigerator is in need of repair.we were told it would be repaired, but in an effo...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on American Home Shield's Phone-Based Customer Care

American Home Shield is a household warranty company that provides warranty services to household appliances and systems. With well over one million customers in the United States, it isn't surprising that American Home Shield gets a lot of customer service calls every day.

Why Do People Call American Home Shield Customer Support?

People call American Home Shield customer support for a range of reasons, including:

  • Questions about their warranty coverage
  • Requests for service calls and repairs
  • Questions about purchasing a plan
  • Billing questions
  • Comments or complaints about service

Best Practices for Calling American Home Shield Customer Service

There are several things that you can do to help ensure that your call to American Home Shield customer service will achieve a quick and professional resolution:

  • Before calling, make sure you have relevant documentation handy. This may include a copy of your service contract, your warranty, billing statements or information about the appliances or systems that need to be serviced.
  • If you are scheduling a service appointment, have your calendar nearby so you can double-check dates and times.
  • Make sure that you have pen and paper available so that you can take notes during your call.

How do Consumers Feel About Calling American Home Shield Customer Service?

American Home Shield Customer Service has, at times, had a poor reputation for customer service. While this reputation has improved over the years, some callers feel that they have not been provided with quality customer care.

What Kind of Issues can American Home Shield Customer Service Representative Resolve?

A phone-based American Home Shield customer service representative can answer questions about service plans, help you select a plan, and can schedule service calls. If you have issues with the service you received, you can also speak to American Home Shield customer service about your concerns.

What Can't Be Resolved With a Call to American Home Shield Customer Service?

If there are limitations to your service contract, a customer service representative from American Home Shield will not be able to override those limitations. You may have to take your concerns to management.

Another thing to consider is the possibility that it may not be possible to repair an appliance or system in your home. You may have to work with a customer service representative or technician to select an acceptable substitute that is not the same make or model than you had before.

What Should You Do If You Have an Unsuccessful Call with American Home Shield?

If you get off the phone with American Home Shield customer service and feel as though your concerns were not addressed, don't give up. You may still have options for getting your issues resolved and questions answered.

First, take some time to review the notes that you took during your call. If you didn't take notes, jot down what you remember from your conversation. You might be able to identify an area of miscommunication or misunderstanding. This information can be useful when you get back in touch with American home shield customer service.

Next, call back. The next person you speak to might be in a better position to understand your concerns and help resolve your issue.

If a second phone call doesn't work, get in touch with American home shield customer service in a different way. You may be able to contact the company through their online membership portal, assuming that you are already a client, or you reach out over social media. The company sometimes also has live chat available through its website.

The advantage of getting in touch with the company through email or live chat is that you will have a transcript of your conversation with the customer service representative. This can be useful if you have to escalate your case to management or a third-party advocate

Customer Number 800-776-4663 - by the Numbers

Número de teléfono para marcar800-776-4663
Devolución de llamada disponibleSI
Llamada atendida por una persona realSI
Departamento al que llamasAdquisitivo
Horario del centro de llamadas24 horas, 7 días
El mejor momento para marcar09 a.m.
Navega por el laberinto del teléfono a un humanoPresione 0 luego 0 luego 2 luego 2
Espera promedio
Espera actual27
Rango (entre números de teléfono)1
Rango (general)1
Métodos alternativosteléfono, web
Calidad de la comunicación55%
Calidad de la ayuda82%
Votos de los clientes2,798
Información actualizada por última vezSun Jun 19 2022 10:00:00 GMT+0000 (Coordinated Universal Time)

American Home Shield's Best Toll-Free/800 Customer Phone Number

Este es el mejor número de teléfono de American Home Shield, la espera actual en espera en tiempo real y las herramientas para saltar directamente a través de esas líneas telefónicas para llegar directamente a un agente American Home Shield. Este número de teléfono es el mejor número de teléfono de American Home Shield porque 29,532 clientes como usted usaron esta información de contacto durante los últimos 18 meses y nos dieron su opinión. Los problemas comunes abordados por la unidad de atención al cliente que responde las llamadas al 800-776-4663 incluyen Overcharge/Strange charge, Complaint, Setup service, Change or cancel account, Make a claim y otros problemas de servicio al cliente. El American Home Shield centro de llamadas al que llama tiene empleados de Arizona, Iowa y está abierto 24 hours, 7 days según los clientes. En total, American Home Shield tiene 3 números de teléfono. No siempre está claro cuál es la mejor manera de hablar con American Home Shield representantes, por lo que comenzamos a recopilar esta información basada en sugerencias de la comunidad de clientes. Siga compartiendo sus experiencias para que podamos seguir mejorando este recurso gratuito.

Contacting American Home Shield - by phone or otherwise

Si bien 800-776-4663 es el mejor número gratuito de American Home Shield, existen 4 formas totales de comunicarse con ellos. La siguiente mejor forma de hablar con su equipo de atención al cliente, según otros American Home Shield clientes, es llamando a su 901-537-8000 número de teléfono de su Servicio al cliente ejecutivo departamento. Además de llamar, la siguiente opción favorita para los clientes que buscan ayuda es a través de 901-537-8000 para Servicio al cliente ejecutivo. Si cree que esta información es inexacta o conoce otras formas de comunicarse con American Home Shield, infórmenos para que podamos compartirla con otros clientes. And you can click here if you want to compare all the contact information we've gathered for American Home Shield.

What is GetHuman's Relationship to American Home Shield?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like American Home Shield. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

American Home Shield Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All American Home Shield contacts
American Home Shield Número de teléfonoBEST
American Home Shield Mesa de ayuda
General customer information

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