Roku Phone Number

Calling Roku customer service faster by GetHuman

816-272-8106
Customer service
Current Wait: 13 minutos (9m avg)
Hours: Mon-Sat 8am-8pm PST; best time to call: 8:15am
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Reasons customers like you called recently

I need a live agent, I'm elderly and I have messed up my roku and can't get it to play
I paid for HBO Max on one account and can’t log in on other account
Hi roku! Nothing wrong what so ever but I was talking to my friends who also have Roku...
Roku doesnt wanna connect to the WIFI
I want a refund of a charge just added to my account **.** you keep sending me a thing...
Acct *********.. help have not been able to use my RoKU for months and I was just charg...
I'm trying to cancel my Disney Plus subscription. When I try to cancel it through Disne...
Want to Cancel HBO max and Disney*
I would like to cancel my subscription to Roku immediately
Want to cancel my ESPN subscription
Trying to watch hbo it says my email is already in use
I do not have a charge card to use. Can I set up my account without one.
I signed up for hbo but it says my email is already in use I can’t log in
I NEED TO UPDATE BANK DRAFT INFORMATION
When I was activating the Prime Video app on my Ruko TV I entered the code I was given...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Roku's Phone-Based Customer Care

Roku is a brand of digital media streaming devices and accessories. As one of the most popular streaming device brands in the world, it isn't surprising that Roku gets a lot of customer service calls each and every day.

Why Do People Call Roku Customer Support?

People contact Roku customer support for a range of reasons, including:

  • Help with setting up a device or accessory
  • Technical support and troubleshooting
  • Billing issues
  • Problems with service
  • Issues with identity theft, fraud, or phishing

Best Practices for Calling Roku Customer Service

There are ways to improve your calls to Roku customer service and help ensure that your issue is resolved quickly and professionally:

  • Before calling, make sure you have any necessary documentation in front of you, including invoices, billing statements from your credit card and previous communications between you and Roku regarding your issue, such as an email or chat log.
  • If you are calling for help with a device or accessory, make sure that you have access to it during your call. This will help ensure that you are able to work with the customer service representative to troubleshoot and resolve your issue.
  • Have pen and paper handy so that you can take notes during your conversation with a Roku customer service representative.

How do Consumers Feel About Calling Roku Customer Service?

Roku has a mixed reputation for customer service. While many people are quite pleased with the quality of their Roku products, when things do go wrong, it can be difficult getting in contact with a Roku representative. Dropped calls and long wait times are two issues that come up in discussions about Roku customer service.

There are also reports that Roku is unresponsive to complaints from customers who feel that they have been inappropriately charged for specific premium services. This can

What Kind of Issues can Roku Customer Service Representative Resolve?

Roku customer service representatives are able to handle many customer service inquiries, including helping you to troubleshoot a device, researching credit card charges and answering questions about subscriptions to specific streaming services.

What Can't Be Resolved With a Call to Roku Customer Service?

If you have a malfunctioning device, a Roku customer service representative may be able to help you make basic fixes, but some issues need the attention of a professional repair person. You may have to return your Roku device to the store where you bought it or bring it to an authorized repair center.

Roku works with your existing Internet service or data plan. If a customer service representative determines that the problems that you are having are related to your Internet, Wi-Fi or data connection, you will have to work with your provider to rectify your situation.

Similarly, many Roku devices and accessories are designed to work with third-party products, such as TVs, computers, and mobile devices. In some cases, there may be an incompatibility between your Roku device or service and the equipment that you are trying to use it with. In these cases, a customer service representative for Roku may be able to suggest a fix or work-around, but ultimately has no control over how another company's products perform.

What Should You Do If You Have an Unsuccessful Call with Roku?

If you get off the phone with Roku feeling as if your call didn't go well and your issue was not resolved, don't give up. You still have options for getting Roku to answer your questions or address your concerns.

First, review the notes that you took during your call. If you weren't able to take notes, write down or type out what you remember about your conversation with Roku's customer service team. This information can be useful if you need to escalate your case.

Next, call Roku back. Customer service agents have different levels of training and experience and the next person you speak to may be better equipped to understand your concern and provide you with a resolution.

If a second call to Roku doesn't go well, try getting in touch another way. Roku offers live chat and email support and also responds to inquiries through its social media platforms.

Roku also operates a community forum where users of Roku's products and services try to help each other solve Roku issues. Many consumers state that they've received quality advice in this forum.

Customer Number 816-272-8106 - by the Numbers

Número de teléfono para marcar816-272-8106
Devolución de llamada disponibleSI
Llamada atendida por una persona realSI
Departamento al que llamasServicio al Cliente
Horario del centro de llamadasLunes a sábado de 8 a.m. a 8 p.m. PST
El mejor momento para marcar8:15 am
Navega por el laberinto del teléfono a un humanopresiona 1
Espera promedio
Espera actual13
Rango (entre números de teléfono)1
Rango (general)1
Métodos alternativosteléfono, chat, web, correo electrónico
Calidad de la comunicación53%
Calidad de la ayuda72%
Votos de los clientes3,216
Información actualizada por última vezSat Feb 27 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

Roku's Best Toll-Free/800 Customer Phone Number

Este es el mejor número de teléfono de Roku, la espera actual en espera en tiempo real y las herramientas para saltar directamente a través de esas líneas telefónicas para llegar directamente a un agente Roku. Este número de teléfono es el mejor número de teléfono de Roku porque 107,868 clientes como usted usaron esta información de contacto durante los últimos 18 meses y nos dieron su opinión. Los problemas comunes abordados por la unidad de atención al cliente que responde las llamadas al 816-272-8106 incluyen Refund a Charge, Streaming or Download Trouble, Account Setup, Device Support, Can't Login y otros problemas de servicio al cliente. El Roku centro de llamadas al que llama tiene empleados de India, Philippines y está abierto Mon-Sat 8am-8pm PST según los clientes. En total, Roku tiene 1 número de teléfono. No siempre está claro cuál es la mejor manera de hablar con Roku representantes, por lo que comenzamos a recopilar esta información basada en sugerencias de la comunidad de clientes. Siga compartiendo sus experiencias para que podamos seguir mejorando este recurso gratuito.

Contacting Roku - by phone or otherwise

Si bien 816-272-8106 es el mejor número gratuito de Roku, existen 4 formas totales de comunicarse con ellos. La siguiente mejor manera de hablar con su equipo de atención al cliente, de acuerdo con otros Roku clientes, es contándole a GetHuman sobre su problema anterior y permitiéndonos encontrar a alguien que lo ayude. Además de llamar, la siguiente opción favorita para los clientes que buscan ayuda es a través de Live Chat por Customer Service. Si cree que esta información es inexacta o conoce otras formas de comunicarse con Roku, infórmenos para que podamos compartirla con otros clientes. And you can click here if you want to compare all the contact information we've gathered for Roku.

What is GetHuman's Relationship to Roku?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Roku. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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