Etsy is an online marketplace for sellers of handmade crafts, vintage items, and crafting supplies. Products are sold to consumers by independent Etsy.com storefront owners: Etsy is a third-party marketplace and Etsy itself does not create, warehouse or ship any products to customers.
As one of the most successful third-party online marketplaces, it isn't surprising that Etsy gets a lot of requests for customer service. It should be noted, however, that Etsy does not provide phone-based customer service. Those who wish to contact Etsy must open a support ticket.
Why do People Contact Etsy Customer Support?
Contact Etsy customer support for a range of reasons:
Best Practices for Calling Etsy Customer Service
There are several things you can do to help ensure that your request for support from Etsy is handled quickly and professionally:
How do Consumers Feel About Calling Etsy Customer Service?
In general, it appears as though Etsy users are reasonably satisfied with the level of customer support offered by Etsy. Most customer service issues seem to be focused on Etsy sellers, rather than platform management.
What Kind of Issues can Etsy Customer Service Representative Resolve?
An Etsy customer service representative can resolve many issues, including technical issues with the website, billing and payment issues, and addressing disputes between buyers and sellers.
What Can't Be Resolved With a Call to Etsy Customer Service?
Etsy customer service representatives are in a unique position because Etsy is a marketplace Platform and does not directly sell goods to its customers. Disputes that do not fall under Etsy's terms of service may not be resolvable by its customer service department.
Users should also be aware that because there are multiple parties to an Etsy transaction, achieving a resolution may take longer than one might expect from a standard online merchant.
What Should You Do If You Have an Unsuccessful Call with Etsy?
If you are having difficulty resolving an issue through Etsy.com's customer service department, don't give up. You may still have options.
Viniste aquí para ver el número de teléfono de Etsy, la espera actual en espera en tiempo real y una forma de saltar directamente a través de las líneas telefónicas para dirigirte directamente a un agente de Etsy. Hay buenas y malas noticias en eso: la mala noticia es que no tienen un número de teléfono, pero lo bueno es que sabemos cómo contactar a Etsy de todos modos y ayudarte con tu problema. Durante los últimos 18 meses, 20,316 clientes como usted vinieron en busca de un número de teléfono para Etsy y nos ayudaron a confirmar que no tienen uno. Los motivos habituales por los que la gente intenta llamar al Etsy departamento de atención al cliente incluyen y otros problemas de servicio al cliente. En lugar de intentar llamar a Etsy primero, considere describir su problema primero; a partir de ahí, podemos recomendar una forma óptima de contactarlos a través de la web. Desafortunadamente, en este momento Etsy no tiene ningún número de teléfono. No siempre está claro cuál es la mejor manera de hablar con los representantes de Etsy, por lo que comenzamos a recopilar esta información a partir de sugerencias de la comunidad de clientes. Siga compartiendo sus experiencias para que podamos seguir mejorando este recurso gratuito.
Si bien Etsy no tiene un número gratuito, existe una forma de comunicarse con su equipo de asistencia. La siguiente mejor manera de hablar con su equipo de atención al cliente puede ser simplemente contarle a GetHuman sobre su problema y dejar que intentemos encontrar la mejor manera de contactarlos o buscar ayuda para ese problema en particular. Además de llamar, la siguiente opción favorita para los clientes que buscan ayuda es a través de Online Help para Customer Service. Si cree que esta información es inexacta o conoce otras formas de comunicarse con Etsy, infórmenos para que podamos compartirla con otros clientes. And you can click here if you want to compare all the contact information we've gathered for Etsy.
GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for Etsy, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. For example, see our Metro PCS Phone Number page. Or our Virgin Mobile Phone Number page. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from Etsy customers like yourself.
In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Etsy. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.