A:Must either have your account number or social security number.Our free phone can also navigate phone menus to get a live human at Honda Financial for you.
Q:
Does Honda Financial offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 9am-5pm PST.The least busy day is Wednesday, and the most busy day is Tuesday.Schedule a call when the call center is open and when it's convenient for you.
Q:
How long will I wait on hold?
A:The average hold time is 3 minutes and 25 seconds.The longest hold times are on Friday, and the shortest are on Tuesday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Honda Financial below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Honda Financial phone number to document the phone system.
Here is how our research team describes the way the Honda Financial phone system greets you: To access your account by your account number, press 1. To access your account by your Social Security number, press 2.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Must either have your account number or social security number.
Below are some clips we've found from Honda Financial's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask you to enter information with the dial pad
"Thank you for calling Honda Financial Services.
You are calling from a number on your profile. Please say the last four digits of your Social Security number now, one digit at a time, or enter them on your telephone keypad."
Excerpt from a call with Honda Financial
Tuesday, April 29, 2025 6:27 PM
They may ask you to say or enter information
"Thank you.
If you have already made or will be making a payment, two.
To continue to the main menu, three.
Speak with a representative, During this call, you can always use the star key to return to the main menu the pound key to return to the previous menu, or the nine key to end your call.
For last payment, current amount due, and other billing or payment options, Press or say one."
Excerpt from a call with Honda Financial
Tuesday, November 12, 2024 10:13 PM
The first phone menu
"Thank you for calling Honda Financial Services.
Sorry.
To access your information using your Social Security number, say Social Security Please say your eight or nine digit account number now, one digit at a time.
To access access your information using your account number, say account number or press one.
To access your information using your Social Security number, say Social Security number or press two."
Excerpt from a call with Honda Financial
Friday, July 18, 2025 5:10 PM
After you press 2
"Please say your full nine digit Social Security number, one digit at a time, or enter it on your telephone keypad.
One moment while I verify your social Please say your five digit ZIP code now.
One digit a time, or enter it on your telephone keypad.
One moment while I verify your ZIP code.
Just one more moment.
During this call, you can always use the star key to return to the main menu or the pound key to return to the previous menu.
For last payment, current amount due, and other billing or payment options, say billing or press one.
To make a payment, say payment or press two."
Excerpt from a call with Honda Financial
Friday, January 10, 2025 6:52 PM
What are the hours and when should I call?
Honda Financial operates the call center for this 800-445-1358 phone number Mon-Fri 9am-5pm PT.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 1,674 calls made in the last 90 days using our free, web-based phone (see above).
Call when they- and you- are open
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, you can also schedule the call with Honda Financial at a time when they are open and when it works for you. We will confirm you are ready before placing the call, just in case. That means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Honda Financial phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Honda Financial staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Honda Financial is Wednesday.The most busy day to call is Tuesday, which averages 32% more phone calls by comparison.Again, this is based on a sample of 1,674 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Tue
Busiest
Wed
Quietest
Thu
Fri
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Friday, which is 137% longer than the minimum.As you can see, there is more fluctuation in hold time over the course of the week than there is in call volume.
In summation, the best day to call Honda Financial is Tuesday.It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Honda Financial staffs up on Tuesday to handle the higher call volume, and that makes it the best time to call.
This number isn't meant to be used by anyone who doesn't have an account with Honda Financial. When you call this number, you only have two options: accessing your account via your account number or accessing your account via your Social Security number.
You can't use this number to ask any questions or get assistance in any other way. You also only get two attempts to enter in your information correctly before the system automatically cuts you off. If you remain silent or give two false entries, the system will tell you that you have exceeded the maximum number of entries, and it will then direct you to a representative.
However, this only works if the representatives have the ability to discuss with you. If nobody is available to speak with you, the system will tell you that nobody can take your call and advise you to call back at another time. If you hit this step, the system will automatically hang up on you once it completes its message.
Overall, I was impressed with the ironclad failsafe to keep people out who don't belong in someone else's account. There isn't any way to get past it, with your only real option being to put your own data out there. As nobody would be willing to do this without needing information on their account, this failsafe can't be penetrated.
Based off this experience, I can't get a complete picture of how helpful the Honda Financial staff is, but based off their commitment to security, I'd be willing to use them if I needed to get assistance from them.
Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
Why Customers Call Honda Financial
If you have time to do a bit of reading before you call Honda Financial, we recommend you read over some of our problem-specific articles.
Click the link above to get answers to just about any Honda Financial customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Honda Financial, and their purpose. Are any of these similar to the reason you are trying to call?
Payment history inquiry: "I was kinda confused because they claimed they didn't see any payments from Honda to Honda Financial."
- From a call lasting 14m 48s , Jul 17, 2025 3:55 PM
Payment confirmation: "I wanna make sure this company's okay."
- From a call lasting 13m 18s , May 12, 2025 3:21 PM
Login assistance needed: "I'm having a hard time logging into the website."
- From a call lasting 33m 24s , Apr 14, 2025 9:07 PM
Information about why customers call Honda Financial is extracted from issues that customers have reported to GetHuman.
As a last, sometimes only, resort- Honda Financial customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Honda Financial's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Honda Financial agent. This phone number is Honda Financial's best phone number because 408 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-445-1358 include Leasing Options, Payment issue, Complaint, Repairs and returns, Account issue and other customer service issues. Rather than trying to call Honda Financial first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Honda Financial has 1 phone number. It's not always clear what is the best way to talk to Honda Financial representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Honda Financial. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Honda Financial. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.
