JBL Phone Number

Call JBL customer service faster with GetHuman

800-336-4525
Customer service
Current Wait: 8 minutos (2m avg)
Hours: Mon-Fri 9am-11pm, Sat-Sun 9am-5pm EST; best time to call: 10:45am
Get to a live person fastest: Llamar al JBL número anterior debería ir directamente a un ser humano real
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Reasons customers like you called recently

The batteri is working only * hour.
I bought JBL ***, and it was all good until the headphones broke I went to a store and...
Meine Ohrh*rer (***nc tws) lassen sich nicht mehr aufladen. Beim Aufladen wird das Case...
Hallo, einer der beiden Kopfh*rer wird vom Ladecase nicht mehr geladen. Alles wurde ger...
Right ear bud if my jbl free is delivering very soft sound. Left is better, but it's al...
Hi, my name is Ken Ingram. I had an electrical power surge that caused my speaker to st...
My JBL Mini reflect NC ear pods don‘t charging More. The Akkufunction is defect. The R...
I bought jbl Extreme almost *yrs ago it’s just stop working where can I get it repaired...
My jbl is turning on when I plug her in. When I plug her out she is turning off. The bu...
I have extreme party * portable speaker its board circuit is damaged by me can i get it...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on JBL's Phone-Based Customer Care

JBL is a major manufacturer of professional and consumer audio equipment. With a long history in the business, a good reputation, and a robust direct-to-consumer business, it isn't surprising that JBL gets a lot of requests for customer service.

It should be noted, however, that JBL does not provide phone-based customer service. Instead, customers are asked to use the company's email or live chat customer support options.

Why Do People Contact JBL Customer Support?

People contact JBL customer support for a range of reasons, including:

  • Getting information on JBL products
  • Placing, changing or canceling orders
  • Troubleshooting problems
  • Getting referrals to a retailer
  • Requesting service under a warranty or arranging for a product's return or exchange

Best Practices for Calling JBL Customer Service

There are several things that you can do to help ensure that your communications with JBL customer service are handled quickly and professionally:

  • Before contacting JBL, make sure that you have relevant documentation handy. This might include invoices, order numbers, billing statements and product model or serial numbers. You may need to attach or send screenshots or scans of documents to emails or your live chat communications.
  • If you are calling for help in using a product or troubleshooting a problem, make sure you are near the device so that you can work with the customer service representative during your live chat.
  • Keep copies of your emails and chat transcripts in case you need to escalate your case.

How do Consumers Feel About Contacting JBL Customer Service?

Overall, consumers who connect with JBL customer service appear to be reasonably satisfied with the service they receive from the representatives. Neither online nor news media sources report a pattern of customer dissatisfaction with JBL's customer support team.

What Kind of Issues can JBL Customer Service Representative Resolve?

A JBL customer service representative is able to resolve many common customer concerns. These support agents can answer questions about products and orders, troubleshoot, investigate charges and billing errors, assist with claims under product warranties, and authorize returns or exchanges on orders that you have placed directly through JBL's website or call center.

What Can't Be Resolved With a Call to JBL Customer Service?

A JBL customer service representative may not be able to resolve issues that involve a third-party retailer, particularly when it comes to issues of pricing or

In some cases, your JBL device may be incompatible with other electronic devices or accessories. A JBL customer service representative may be able to suggest a workaround, but he or she cannot resolve the incompatibility outright.

What Should You Do If You Have an Unsuccessful Call with JBL?

If your exchange with JBL customer service does not resolve your concerns or answer your questions, don't give up. You may still have options.

  • Review the transcripts from your live chat session with JBL customer service or the email that you received. You may be able to identify areas of misunderstanding or a lack of clarity.
  • Next, re-contact JBL customer support. Explain politely that this is your second contact and that your first communication didn't meet your needs. Customer service agents can have a range of career experience and training. The next person who responds to your email or live chat may be in a better position to provide you with help or answers to your questions.
  • If a second communication doesn't seem to resolve your case, try getting in touch another way: If you've been emailing, try live chat and vice-versa. Another option would be to try getting in touch with JBL via its social media accounts. Specialists may be able to address your situation effectively.

Customer Number 800-336-4525 - by the Numbers

Número de teléfono para marcar800-336-4525
Devolución de llamada disponibleNO
Llamada atendida por una persona realSI
Departamento al que llamasServicio al Cliente
Horario del centro de llamadasLunes a viernes de 9 a.m. a 11 p.m., sábados y domingos de 9 a.m. a 5 p.m. EST
El mejor momento para marcar10:45 am
Navega por el laberinto del teléfono a un humanoDirecto al ser humano
Espera promedio
Espera actual8
Rango (entre números de teléfono)1
Rango (general)1
Métodos alternativosteléfono, chat
Calidad de la comunicación74%
Calidad de la ayuda94%
Votos de los clientes425
Información actualizada por última vezFri Nov 25 2022 08:00:00 GMT+0000 (Coordinated Universal Time)

JBL's Best Toll-Free/800 Customer Phone Number

Este es el mejor número de teléfono de JBL, la espera actual en espera en tiempo real y las herramientas para saltar directamente a través de esas líneas telefónicas y dirigirse directamente a un agente de JBL. Este número de teléfono es el mejor número de teléfono de JBL porque 7,782 clientes como usted usaron esta información de contacto durante los últimos 18 meses y nos dieron sus comentarios. Los problemas comunes que aborda la unidad de atención al cliente que responde a las llamadas a 800-336-4525 incluyen y otros problemas de servicio al cliente. En lugar de intentar llamar a JBL primero, considere describir su problema primero; a partir de ahí, podemos recomendar una forma óptima de contactarlos por teléfono o chat. En total, JBL tiene 1 número de teléfono. No siempre está claro cuál es la mejor manera de hablar con los representantes de JBL, por lo que comenzamos a recopilar esta información a partir de sugerencias de la comunidad de clientes. Siga compartiendo sus experiencias para que podamos seguir mejorando este recurso gratuito.

Contacting JBL - by phone or otherwise

Si bien 800-336-4525 es el mejor número gratuito de JBL, existen 2 formas totales de comunicarse con ellos. La siguiente mejor manera de hablar con su equipo de atención al cliente puede ser simplemente contarle a GetHuman sobre su problema y dejar que intentemos encontrar la mejor manera de contactarlos o buscar ayuda para ese problema en particular. Además de llamar, la siguiente opción favorita para los clientes que buscan ayuda es a través de https://www.jbl.com/support-knowledgebase.html para Customer Service. Si cree que esta información es inexacta o conoce otras formas de comunicarse con JBL, infórmenos para que podamos compartirla con otros clientes. And you can click here if you want to compare all the contact information we've gathered for JBL.

What is GetHuman's Relationship to JBL?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like JBL. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Bank of America Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Virgin Mobile Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Bank of America or Virgin Mobile. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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JBL Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All JBL contacts
JBL Número de teléfonoBEST
JBL Chat en vivo
General customer information

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