Juno Phone Number

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Customer service
Current Wait: 3 minutos (3m avg)
Hours: 24 hours, 7 days; best time to call: 10:45am
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Reasons customers like you called recently

Need a representative my money isn’t back on my card from getting gas and every other t...
I was recently on vacation and got my email daily through the web site. Each day there...
I need to change my number
I want to know if I can purchase more than * gig of storage
My storage is almost full. If I take emails out of Juno and put in folders on compute...
Can I purchase more than *g of email?
I am trying to figure out how to archive email from Juno web mail to a local hard drive...
Trying to get juno on my phone
I haven't been able to get in my account in years
My ** nonth old grandson has done something to my juno acct. I'm unable to sign in.
I'm looking for on Juno on line banking*My juno
Not getting any trips since signing up
My driver app hasn’t started working
Need to check my balance on this card
HI am I chatting directly with Juno? I have been trying to clear my E mail on the web a...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Juno's Phone-Based Customer Care

Juno is a value-priced Internet service provider (ISP) in the United States. As one of the oldest companies providing email and Internet access, it isn't surprising that Juno receives many requests for customer service each and every day.

As a value service, Juno offers limited phone-based customer support. Their policy is to provide free phone-based customer support to new customers (within the first month of sign-up) who are having difficulty connecting to the Internet. Juno otherwise charges a fee for customer service calls, preferring to provide customer service online via an email form.

Why Do People Call Juno Customer Support?

People call Juno customer support for a range of reasons, including:

  • Setting up new service
  • Changing or canceling service
  • Technical support
  • Assistance with passwords, login credentials and hacked accounts
  • Questions about service features
  • Questions about billing

Best Practices for Calling Juno Customer Service

There are several things that you can do to help ensure that your call to Juno customer service is handled quickly and professionally:

  • Understand Juno's customer service policies. If you are not in your first month of service and are not calling about an inability to get online, you must pay a service charge. If you don't want to pay the service charge, request online support.
  • Contact Juno when customer service is available. Juno's customer service team works Monday through Friday, from 9 am to 9 pm Eastern time.
  • If calling for technical support, have your computer or device handy so that you and the representative can troubleshoot together.
  • Have necessary information and documentation handy when calling. This may include your account information, service contract, billing statements, screenshots or previous correspondence concerning your case.
  • Make sure you have pen and paper available so that you can take notes during your call.

How do Consumers Feel About Calling Juno Customer Service?

Consumers appear to have mixed feelings about Juno customer service. Many feel that the limited hours and service fees for phone-based customer service are unfair and make using the service frustrating. Others, however, understand that Juno is a budget service and are willing to accept these limitations.

What Kind of Issues can Juno Customer Service Representative Resolve?

Juno customer service representatives can resolve a range of issues, including setting up, changing and canceling accounts, troubleshooting, providing technical support, addressing problems with account security, and researching billing issues.

What Can't Be Resolved With a Call to Juno Customer Service?

Juno customer service representatives are unable to address technical problems that include service incompatibility with your equipment. While they might be able to suggest a workaround, a serious incompatibility may mean that you'll need to try a new service.

What Should You Do If You Have an Unsuccessful Call with Juno?

If you get off the phone with Juno customer service and feel as though your questions were not answered or your concerns not resolved, don't fret. You still have options.

  • Review your call notes. If you didn't take notes during the call, do so now: Write down what you remember from your conversation. Take note of any areas of possible miscommunication so that you can address these issues in your next communication with Juno.
  • While it is possible to call Juno a second time, keep in mind that you'll have to pay the service fee for this privilege. You may decide to simply take your concerns to Juno's online customer service help page. You'll be able to complete a form that connects you with a customer service representative via email.
  • While email requests can be slower than using the phone, it has its advantages. You'll be able to carefully explain what went wrong with your call and you'll have a written transcript of the communication, which can be helpful if you have to escalate your case.

Customer Number 888-839-5866 - by the Numbers

Número de teléfono para marcar888-839-5866
Devolución de llamada disponibleSI
Llamada atendida por una persona realSI
Departamento al que llamasServicio al Cliente
Horario del centro de llamadas24 horas, 7 días
El mejor momento para marcar10:45 am
Navega por el laberinto del teléfono a un humanoPresione # en cada solicitud que le pida su número de teléfono, luego 3, luego 1.
Espera promedio
Espera actual3
Rango (entre números de teléfono)1
Rango (general)1
Métodos alternativosteléfono, correo electrónico, web
Calidad de la comunicación73%
Calidad de la ayuda78%
Votos de los clientes331
Información actualizada por última vezSat Aug 06 2022 09:00:00 GMT+0000 (Coordinated Universal Time)

Juno's Best Toll-Free/800 Customer Phone Number

Este es el mejor número de teléfono de Juno, la espera actual en espera en tiempo real y las herramientas para saltar directamente a través de esas líneas telefónicas y dirigirse directamente a un agente de Juno. Este número de teléfono es el mejor número de teléfono de Juno porque 5,520 clientes como usted usaron esta información de contacto durante los últimos 18 meses y nos dieron sus comentarios. Los problemas comunes que aborda la unidad de atención al cliente que responde a las llamadas a 888-839-5866 incluyen Setup service, Service problem, Cancel service, Change plan, Overcharge/Strange charge y otros problemas de servicio al cliente. En lugar de intentar llamar a Juno primero, considere describir su problema primero; a partir de ahí, podemos recomendar una forma óptima de contactarlos por teléfono, correo electrónico o web. En total, Juno tiene 1 número de teléfono. No siempre está claro cuál es la mejor manera de hablar con los representantes de Juno, por lo que comenzamos a recopilar esta información a partir de sugerencias de la comunidad de clientes. Siga compartiendo sus experiencias para que podamos seguir mejorando este recurso gratuito.

Contacting Juno - by phone or otherwise

Si bien 888-839-5866 es el mejor número gratuito de Juno, existen 3 formas totales de comunicarse con ellos. La siguiente mejor manera de hablar con su equipo de atención al cliente puede ser simplemente contarle a GetHuman sobre su problema y dejar que intentemos encontrar la mejor manera de contactarlos o buscar ayuda para ese problema en particular. Además de llamar, la siguiente opción favorita para los clientes que buscan ayuda es a través de Abuse@Support.Juno.com para Customer Service. Si cree que esta información es inexacta o conoce otras formas de comunicarse con Juno, infórmenos para que podamos compartirla con otros clientes. And you can click here if you want to compare all the contact information we've gathered for Juno.

What is GetHuman's Relationship to Juno?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Juno. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Juno Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All Juno contacts
Juno Número de teléfonoBEST
Juno Soporte por correo electrónico
Juno Mesa de ayuda
General customer information

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