Medicare Phone Number

Calling Medicare customer service faster by GetHuman

800-633-4227
Customer service
Current Wait: 19 minutos (16m avg)
Hours: 24 hours, 7 days; best time to call: 8:30pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Presione 2 luego 0 luego 0 # luego 0 # cuando le solicite su número de Medicare

Reasons customers like you called recently

I did not join Medicare when I was *** I am now *** what is my penalty
get Medicare card & talk about taxing my social security
Phone call saying my Medicare Benefits are suspended...
Reasons for denial of G* sugar monitor. My primare care Dr. Applied sometimes in Aug...
My **th birthday is coming up in November but I will continue working & will have healt...
My doctor recommended some durable medical equipment for my condition. But it isn't on...
Do you cover a Blood Test. For Celiac Disease to rule it out? Also because I am dealing...
Disputing doctor charges not covered by Medicare. , Medicare covers the hospital servi...
My family member had oxygen concentrator that wasn’t working and thematic medical was r...
Just want to check if my medicare plan is active.. thanks..
I was told because I get ssi I don't qualify for Medicare till ** so I want to know if...
Want to know about claim on TV get *** dollar back into social security
Need a replacement medicare card*Have lost my orginal card
I have miss placed my Medicare card and I would like to receive a new one
The Medicare website won't let me change my password, so I can't access information.
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Medicare's Phone-Based Customer Care

Medicare is a federal health insurance program that provides medical coverage for seniors over the age of 65 and, in some cases, younger people who have disabilities or serious illnesses. Because Medicare covers so many people, it gets many calls each day from individuals seeking information and services.

Why Do People Call Medicare Customer Support?

People call Medicare customer support for a range of reasons, including:

  • Checking on deductibles
  • Checking status of a claim
  • Getting information on coverage and program benefits
  • Assistance with Part D prescription drug coverage
  • Information about premium payment
  • Appeal coverage or payment determinations
  • Report fraud

Best Practices for Calling Medicare Customer Service

Medicare's phone-based customer support is available twenty-four hours a day, seven days a week, and is even open on some Federal holidays. Individuals who are deaf or have a hearing impairment can use Medicare's TTY/TDD number.

There are several things that you can do to ensure that your call goes smoothly and that you get the information you need or an appropriate resolution to a problem:

First, Make sure that you are calling the right agency:

  • Medicare is not the same as Medicaid, which is a federal health program for low-income individuals. You will have to call Medicaid's central or regional offices if you need help with Medicaid issues.
  • If you are trying to find out whether you qualify for Medicare, need to report the death of someone who receives medicare, want to sign up for Medicare Part A or B, order a replacement card, or need to challenge an income-based increase in your Medicare costs, you will need contact the Social Security Administration.

Next, have a way to take notes during your call. Knowing who you spoke to and what was said during your conversation can be helpful if you have to escalate your case. Be sure to add the date and time of your call to your notes.

Finally, make sure you have your Medicare card (if you have one) in front of you, along with any correspondence from Medicare that is relevant to your case.

How Do People Feel About Their Calls to Medicare Customer Support?

As is often the case with organizations that have a lot of calls, there appears to be a range of opinions regarding Medicare customer support. Some people are satisfied while others complain of long wait times or a lack of follow-through after making a call.

What Kind of Issues are Resolvable by Medicare Customer Support?

Medicare's phone-based customer service representatives can provide you with information about a wide range of concerns, including premium status, claims and appeals, and details about your benefits and level of coverage. You can also report cases of suspected Medicare fraud over the phone.

What Issues Can't Be Resolved by Phone?

Because Medicare deals with health care issues, confidentiality is important. Some issues, such as giving your medical provider permission to communicate with Medicare on your behalf, will require you to complete an authorization form.

What Can I Do if my Call to Medicare Customer Service is Unsuccessful?

If you make a call to Medicare and are dissatisfied with your conversation or a lack of resolution, don't fret. You have options available to you.

First, if you haven't already, write down what happened during the call. You'll want this in front of you when making future contact with Medicare, as it will be easier to explain what happened.

Next, call back: Every phone representative is different and you may find that the next person you speak to has better training and is able to address your concern.

If you have a complaint about your Medicare plan or Medicare prescription drug plan, you can submit a complaint to Medicare via a form on its website. This is not a good option for urgent issues, however and other concerns need to be dealt with on the phone or by mail.

Finally, you can send a letter via postal mail to Medicare that outlines your questions or concerns.

Other Pathways

If you still can't get your issue addressed with Medicare, consider the following options:

The Medicare Beneficiary Ombudsman: Ask your phone representative to forward your issue to Medicare Beneficiary Ombudsman. This office will review and work to resolve your issue.

State-Based Options

There are multiple state-based agencies that have jurisdiction over Medicare services and facilities:

  • State Health Insurance Assistance Programs (SHIP): Each state has its own program to help you navigate Medicare issues. Contact your local SHIP to get assistance with your issue.
  • State Survey Agencies: If your problem is with a healthcare facility, your State Survey Agency can investigate your concern.
  • Beneficiary and Family Centered Care Quality Improvement Organizations: Your state BFCC-QIO organization can offer advocacy if you are unable to resolve your case directly with Medicare.

Customer Number 800-633-4227 - by the Numbers

Número de teléfono para marcar800-633-4227
Devolución de llamada disponibleSI
Llamada atendida por una persona realSI
Departamento al que llamasServicio al Cliente
Horario del centro de llamadas24 horas, 7 días
El mejor momento para marcar8:30 pm
Navega por el laberinto del teléfono a un humanoPresione 2 luego 0 luego 0 # luego 0 # cuando le solicite su número de Medicare
Espera promedio
Espera actual19
Rango (entre números de teléfono)1
Rango (general)1
Métodos alternativosteléfono, web
Calidad de la comunicación86%
Calidad de la ayuda53%
Votos de los clientes2,007
Información actualizada por última vezTue Oct 27 2020 09:00:00 GMT+0000 (Coordinated Universal Time)

Medicare's Best Toll-Free/800 Customer Phone Number

Este es el mejor número de teléfono de Medicare, la espera actual en espera en tiempo real y las herramientas para saltar directamente a través de esas líneas telefónicas para llegar directamente a un agente Medicare. Este número de teléfono es el mejor número de teléfono de Medicare porque 59,616 clientes como usted usaron esta información de contacto durante los últimos 18 meses y nos dieron su opinión. Los problemas comunes abordados por la unidad de atención al cliente que responde las llamadas al 800-633-4227 incluyen Request Form 1095, Update Account Info, Replacement Card, Coverage Question, Check on a Claim y otros problemas de servicio al cliente. El Medicare centro de llamadas al que llama tiene empleados de Maryland y está abierto 24 hours, 7 days según los clientes. En total, Medicare tiene 1 número de teléfono. No siempre está claro cuál es la mejor manera de hablar con Medicare representantes, por lo que comenzamos a recopilar esta información basada en sugerencias de la comunidad de clientes. Siga compartiendo sus experiencias para que podamos seguir mejorando este recurso gratuito.

Contacting Medicare - by phone or otherwise

Si bien 800-633-4227 es el mejor número gratuito de Medicare, existen 2 formas totales de comunicarse con ellos. La siguiente mejor manera de hablar con su equipo de atención al cliente, de acuerdo con otros Medicare clientes, es contándole a GetHuman sobre su problema anterior y permitiéndonos encontrar a alguien que lo ayude. Además de llamar, la siguiente opción favorita para los clientes que buscan ayuda es a través de Online Help por Customer Service. Si cree que esta información es inexacta o conoce otras formas de comunicarse con Medicare, infórmenos para que podamos compartirla con otros clientes. And you can click here if you want to compare all the contact information we've gathered for Medicare.

What is GetHuman's Relationship to Medicare?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Medicare. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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