Does Philadelphia Inquirer offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 6am-1pm, Sat-Sun 7am-10pm EST.The least busy day is Monday, and the most busy day is Friday.Schedule a call when the call center is open and when it's convenient for you.
Q:
How long will I wait on hold?
A:The average hold time is 2 minutes.The longest hold times are on Wednesday, and the shortest are on Monday.You can skip the hold time for free.
Mon-Fri 8:30am-1pm EST · Press 0 at first prompt · If you know the party's extension, press it now. For customer service, press 1. For advertising, press 2. For the newsroom, press 3. For back issues, press 4. For operator assistance, press 0
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Philadelphia Inquirer below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Philadelphia Inquirer phone number to document the phone system.
Here is how our research team describes the way the Philadelphia Inquirer phone system greets you: For delivery issues, press 1. To make a payment, press 2. For vacation hold, press 3. For technical support, press 4. To start a subscription, press 5. To cancel a subscription, press 6. To talk to an agent, press 7.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 7 at the first menu.
Below are some clips we've found from Philadelphia Inquirer's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Welcome to the customer service department of The Philadelphia Inquirer.
Your call may be monitored or recorded for quality assurance purposes.
If you are calling about the letter you received regarding the change to your home delivery service, press eight."
Excerpt from a call with Philadelphia Inquirer
Thursday, January 4, 2024 8:23 PM
They may need the phone number on your account
"Welcome to the customer service department of The Philadelphia Inquirer.
Your call may be monitored or recorded for quality assurance purposes.
Which of these can I help you with? Press one for delivery issue.
Press two to make a payment or obtain account information.
I will need to look up your account information. Please key in your phone number including the area code."
Excerpt from a call with Philadelphia Inquirer
Sunday, June 16, 2024 1:17 PM
The first phone menu
"Welcome to the customer service department of The Philadelphia Inquirer.
Your call may be monitored or recorded for quality assurance purposes.
Which of these can I help you with? Press one for delivery issue.
Press two to make a payment or obtain account information."
Excerpt from a call with Philadelphia Inquirer
Saturday, May 18, 2024 1:34 PM
After you press 4
"To let me transfer you to someone that can help you with that.
All of our agents are assisting other customers.
Please stay on the line while we connect you to the next available agent.
Press three for vacation hold.
Press four for technical support."
Excerpt from a call with Philadelphia Inquirer
Friday, March 22, 2024 1:49 PM
What are the hours and when should I call?
Philadelphia Inquirer operates the call center for this 800-222-2765 phone number Mon-Fri 6am-1pm, Sat-Sun 7am-10pm ET.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 92 calls made in the last 90 days using our free, web-based phone (see above).
Call when they- and you- are open
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, you can also schedule the call with Philadelphia Inquirer at a time when they are open and when it works for you. We will confirm you are ready before placing the call, just in case. That means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Philadelphia Inquirer phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Philadelphia Inquirer staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Philadelphia Inquirer is Monday.The most busy day to call is Friday, which averages 90% more phone calls by comparison.Again, this is based on a sample of 92 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Quietest
Tue
Wed
Thu
Fri
Busiest
Sat
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Wednesday.
In summation, the best day to call Philadelphia Inquirer is Monday.In this case, it's a no-brainer. Monday is not only the least busy day for calling this Philadelphia Inquirer number, but it is also the day with the shortest hold times.
Why Customers Call Philadelphia Inquirer
If you have time to do a bit of reading before you call Philadelphia Inquirer, we recommend you read over some of our problem-specific articles.
Click the link above to get answers to just about any Philadelphia Inquirer customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Philadelphia Inquirer, and their purpose. Are any of these similar to the reason you are trying to call?
Missed newspaper delivery: "I want to know what could you do that I didn't get a paper yesterday."
- From a call lasting 10m 37s , Jun 16, 2025 2:07 PM
Cancel paper delivery: "I just want to cancel the delivery and just stay with the online paper."
- From a call lasting 22m 57s , Mar 20, 2025 5:51 PM
Cancel subscription inquiry: "I'm not gonna pay that much, so you can just cancel it."
- From a call lasting 7m 1s , Sep 20, 2024 12:59 PM
Information about why customers call Philadelphia Inquirer is extracted from issues that customers have reported to GetHuman.
Use the link to connect with customer service through Twitter
Philadelphia Inquirer, like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and can be a useful option if you have an X/Twitter account.
Philadelphia Inquirer Customer Help Desk / Web Support
As a last, sometimes only, resort- Philadelphia Inquirer customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Philadelphia Inquirer's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Philadelphia Inquirer agent. This phone number is Philadelphia Inquirer's best phone number because 79,211 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-222-2765 include Missing Delivery, Cancel Account, Update Account Info, Refund a Charge, Account Access and other customer service issues. Rather than trying to call Philadelphia Inquirer first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or twitter. In total, Philadelphia Inquirer has 2 phone numbers. It's not always clear what is the best way to talk to Philadelphia Inquirer representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Philadelphia Inquirer. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Philadelphia Inquirer. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.