Sony Número de teléfono

Llamar a Sony servicio al cliente más rápido por GetHuman

Servicio al cliente
Espera actual:16 minutos (15 m promedio)
Horas: Mon-Fri 9am-8pm EST; mejor momento para llamar: 9:10am
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Restablecimiento de contraseñaDevice SupportBanned AccountSoporte técnicoWarranty Claim/RepairsUn problema diferente
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Razones por las que clientes como usted han llamado recientemente

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my account got hacked and the person changed the details.
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Hello, I'm writing about my older model Sony television. It's in standby mode and I nee...
a day ago
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2d ago
Play station * banned account
3d ago
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3d ago
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4d ago
Locked out of my psn account
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See more recent reasons for callingAyudame con mi problema

Our Editor's Notes on Sony's Phone-Based Customer Care

Sony is a major manufacturer of professional and consumer electronics. With customers around the world, Sony's customer service centers receive a high volume of calls every day.

Why Do People Call Sony Customer Support?

People call Sony customer support for a range of reasons, including:

  • Technical support
  • Questions about products
  • Questions about warrantees
  • Troubleshooting advice
  • Help with setting up and operating products

Best Practices for Calling Sony Customer Service

Before calling Sony, check to make sure that you are using the correct number. The customer support page on Sony's website provides you with guidance in finding the correct department to call. Double-check the hours of operation to avoid frustration.

Have your product, your invoice and any other relevant information, such as a warranty, in front of you. It's also a good idea to have pen and paper handy so that you can take notes during your call.

Be prepared to give the representative who answers your call details about your product or products, including serial and model numbers.

How Do People Feel About Their Calls to Sony Customer Support?

Sony is a very large company, so it is not surprising that one can find a range of opinions about Sony's customer service online. While some people are very happy with the phone-based customer service they have received, others have made complaints.

Some of the more significant complaints have focused on the training that Sony representatives have received and their inability to fully understand the nature of some issues, such as the limits of warranty coverage

Notable Media Reports

In one case, a man contacted a noted consumer advocate for help in dealing with Sony over the way an extended warranty had been worded and was now being interpreted by Sony.

In this case, Sony eventually agreed that the warranty had been badly worded and offered to refund the cost of the warranty. However, this would not the necessary repairs to the device for which the warrantee had been purchased. Eventually, and after third-party intervention, Sony agreed to compensate the purchaser appropriately.

What Kind of Issues Can Sony Customer Support Resolve?

Sony customer support can resolve many issues by phone, including researching warranty information, troubleshooting products, and clarifying operational issues and proper usage of a product.

What Can't Be Resolved by Phone With Sony?

Some technical support and repair problems will require working with a technician or an expert who can teach you how to use your Sony product. In such cases, you'll need to schedule a face-to-face appointment.

If you have to return or exchange a product, you'll have to do that on your own, usually by bringing your item to a retailer or shipping it to a Sony distribution or repair center. Your other option might be to ship the item via the post office or through a delivery service.

What Can I Do If I Am Unhappy With My Call to Sony?

If you get off the phone with Sony and feel as though you didn't get much accomplished, don't fret. There are still options for resolving your issue or issues.

The first thing to do is to review the notes that you took during your call. If you weren't able to take notes while speaking to a Sony representative, take a few minutes to jot down or type out what happened. This information can be useful when explaining your situation to other Sony employees.

Next, call Sony back. Keep in mind that not all customer service representatives are created equal. Some have more experience or training and may be able to resolve your situation or provide guidance for doing so.

Another option is to use a different method of getting in touch. Sony offers a live chat option from 8 am to midnight Eastern time. You can also send an email from Sony's website, though responses can take as long as 48 hours. A third option is contacting Sony through its social media platforms. Finally, Sony does offer a customer forum where you can ask questions of other Sony product users.

One advantage of these other methods is that you'll have a record of your conversation, something that can be useful when escalating your case. The record can also serve as documentation if you have to work with a third party, such as a bank or credit card company, to resolve your issue.

Número de cliente 800-430-4433: según los números

Número de teléfono para marcar
Call-back disponible
Llamada recogido por una persona real
Departamento al que llamas
Customer Service
Call center horas
Mon-Fri 9am-8pm EST
La mejor hora para marcar
Navega por el laberinto del teléfono a un humano
Press 5, then 0, then 0
Espera promedio
Espera actual
Clasificación (entre los números de teléfono)
Rango (general)
Métodos alternativos
phone or web
Calidad de comunicación
Calidad de ayuda
Votos de los clientes
Última información actualizada
Fri Mar 27 2020 09:00:00 GMT+0000 (UTC)

Sony es el mejor número de teléfono gratuito para 800 clientes

Este es el mejor número de teléfono de Sony, la espera actual en espera en tiempo real y las herramientas para saltar directamente a través de esas líneas telefónicas para dirigirse directamente a un agente Sony. Este número de teléfono es el mejor número de teléfono de Sony porque 43,722 clientes como usted usaron esta información de contacto en los últimos 18 meses y nos dieron su opinión. Los problemas comunes abordados por la unidad de atención al cliente que responde llamadas a 800-430-4433 incluyen Password Reset, Device Support, Banned Account, Technical Support, Warranty Claim/Repairs y otros problemas de servicio al cliente. El Sony call center al que llama tiene empleados de India, Philippines y ​​está abierto Mon-Fri 9am-8pm EST según los clientes. En total, Sony tiene 5 números de teléfono. No siempre está claro cuál es la mejor forma de hablar con Sony representantes, así que comenzamos a compilar esta información creada a partir de las sugerencias de la comunidad de clientes. Por favor, sigue compartiendo tus experiencias para que podamos continuar mejorando este recurso gratuito.

Contactando a Sony - por teléfono o de otra manera

Si bien 800-430-4433 es el mejor número gratuito de Sony, hay 6 formas totales de comunicarse con ellos. La siguiente mejor forma de hablar con su equipo de atención al cliente, de acuerdo con otros Sony clientes, es llamando a su 877-865-7669 número de teléfono para su Technical Support departamento. Además de llamar, la siguiente opción favorita para los clientes que buscan ayuda es a través de 877-865-7669 para Technical Support. Si cree que esta información es inexacta o conoce otras formas de comunicarse con Sony, infórmenos para que podamos compartirla con otros clientes. Y puede hacer clic aquí si quiere comparar toda la información de contacto que hemos reunido para Sony.

¿Cuál es la relación de GetHuman con Sony?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Sony. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Sony Información de contacto

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