State Farm Phone Number

Calling State Farm customer service faster by GetHuman

888-559-1922
Customer service
888-204-8759
Regístrese para el seguro de auto
Current Wait: 16 minutos (15m avg)
Hours: Mon-Fri 6am-11pm CST; best time to call: 9:45am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Presione 1 para pagos, 0 para soporte técnico

Reasons customers like you called recently

Trying to find a quote to see how much Insurance would cost monthly*yearly for...
Question about my car insurance
I filed a claim last night through the pocket app but have not received an estimate
need to submit documents to get wrecked car paid off*Claim * ****S*** M
I need to cancel my with draw for insurance and I will call in and pay it thanks.
does my homeowners cover having my fuse box electric service upgraded
I never got my check my claim number is **-**Z*-**P. Was *onderkng if you guys do direc...
I did not authorize the payment for ***.** to Cross Country Motor Club. I would appreci...
I need to speak to a human. I need my insurance card and I need to make a payment
Richard E Marasi ********** tree down and possible roof damage
Have damage to the bed side of my truck.
This message is in regards to claim ***B****H* handled by Carol Silverman.** I, the pla...
I would like to sign up for email billing on my account.
trying to reach Amber, one of your agents. Claim **-**M*-**X. please ask her to call Mr...
Need to switch insurance to new state
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on State Farm's Phone-Based Customer Care

State Farm is a major insurance and financial services company in the United States. As one of the oldest and most respected companies of its type, it is not surprising that State Farm gets a lot of requests for customer service each and every day.

Why Do People Call State Farm Customer Support?

People call State Farm for a range of reasons, including:

  • Getting information about products and services
  • Starting a new policy or services
  • Making policy and account changes
  • Canceling accounts or policies
  • Troubleshooting and technical support
  • Filing a claim
  • Getting information on a claim
  • Making financial transactions
  • Finding an agent
  • Getting roadside assistance

Best Practices for Calling State Farm Customer Service

There are several things that you can do to help ensure that your call to State Farm is handled quickly and professionally:

  • Make sure that you are calling the correct number. Like many large companies, State Farm has multiple divisions, each with its own customer service department. You can find the number for your preferred department on the company's website, on your insurance card or billing statements.
  • Gather relevant documentation before calling. Documentation may include your insurance card, account number, name and contact information for your insurance agent, documentation regarding a claim, billing statements and any previous correspondence about your situation.
  • Have pen and paper handy for taking notes. Notes can be useful if you have to escalate your case.

How do Consumers Feel About Calling State Farm Customer Service?

State Farm has a strong reputation for excellent customer service. In addition, online and off-line searches do not reveal any patterns of reports from dissatisfied customers. This indicates that most people who call State Farm are generally satisfied with the level of support received from phone-based agents.

What Kind of Issues can State Farm Customer Service Representative Resolve?

State Farm phone-based agents are trained to resolve most issues faced by customers, including providing assistance with finding an insurance agent, working to open, change or cancel policies and accounts, assist with opening and processing claims, providing claim status, addressing technical support issues, taking action in cases of fraud, hacking or identity theft, and researching billing issues.

What Can't Be Resolved With a Call to State Farm Customer Service?

State Farm's phone-based agents are not in the position to negotiate your rates or to make decisions about claims. If you are concerned or upset about your rates or the status of a claim, keep in mind that a customer service representative cannot resolve such concerns to your satisfaction. Instead, you may want to file a request or appeal with the company so that somebody with authority can address your concerns. You may also wish to speak with your insurance agent who may likewise be in a better position to provide a real resolution.

If you are calling for technical support because State Farm's website or mobile app is incompatible with the device or computer that you are using, keep in mind that the customer service representative may be able to suggest a workaround, but that an incompatibility with your equipment is not always easily resolved. You may have to replace your equipment, or work with the manufacturer of your device to come up with a solution.

What Should You Do If You Have an Unsuccessful Call with State Farm?

If you get off the phone with a State Farm customer service representative and feel as though your questions were not answered or your issues were not resolved, don't give up. You may still have options.

First, take some time to review the notes you took during your call. If you did not take notes, jot down what you remember. Doing this may help you identify areas of miscommunication or misunderstanding. Identifying these areas can be helpful as you follow up.

Call State Farm back. Explain that this is your second call and that you are unable to get what you needed during the first call. Customer service representatives have different levels of training and experience, and the next person you speak to may be in a better position to understand and resolve your concern. You may also want to describe the kind of resolution you'd like, so that you and the representative are working toward a common goal.

If a second call does not work, try getting a hold of State Farm in another way. For example, you could email State Farm, which has the advantage of providing you with a written transcript of your communications with the company.

If you are unable to get State Farm to respond appropriately, try contacting your insurance agent. He or she may be willing to advocate on your behalf. Another possibility is to contact the state agency in your area that governs insurance companies. While this can be a slow process, filing a complaint and pursuing it may be the most effective way of dealing with a serious and complex insurance or financial matter.

Customer Number 888-559-1922 - by the Numbers

Número de teléfono para marcar888-559-1922
Devolución de llamada disponibleSI
Llamada atendida por una persona realSI
Departamento al que llamasServicio al Cliente
Horario del centro de llamadasLunes a viernes de 6 am a 11 pm EST
El mejor momento para marcar9:45 am
Navega por el laberinto del teléfono a un humanoPresione 1 para pagos, 0 para soporte técnico
Espera promedio
Espera actualdieciséis
Rango (entre números de teléfono)1
Rango (general)1
Métodos alternativosteléfono, correo electrónico, twitter, web
Calidad de la comunicación84%
Calidad de la ayuda55%
Votos de los clientes3,543
Información actualizada por última vezMon Jan 25 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

State Farm's Best Toll-Free/800 Customer Phone Number

Este es el mejor número de teléfono de State Farm, la espera actual en espera en tiempo real y las herramientas para saltar directamente a través de esas líneas telefónicas para llegar directamente a un agente State Farm. Este número de teléfono es el mejor número de teléfono de State Farm porque 29,754 clientes como usted usaron esta información de contacto durante los últimos 18 meses y nos dieron su opinión. Los problemas comunes abordados por la unidad de atención al cliente que responde las llamadas al 888-559-1922 incluyen Renew Coverage, Complaint, File a Claim, Coverage Questions, Cancel or Change Account y otros problemas de servicio al cliente. El State Farm centro de llamadas al que llama tiene empleados de Massachusetts, California, Illinois, Florida y está abierto Mon-Fri 6am-11pm CST según los clientes. En total, State Farm tiene 5 números de teléfono. No siempre está claro cuál es la mejor manera de hablar con State Farm representantes, por lo que comenzamos a recopilar esta información basada en sugerencias de la comunidad de clientes. Siga compartiendo sus experiencias para que podamos seguir mejorando este recurso gratuito.

Contacting State Farm - by phone or otherwise

Si bien 888-559-1922 es el mejor número gratuito de State Farm, existen 8 formas totales de comunicarse con ellos. La siguiente mejor manera de hablar con su equipo de atención al cliente, de acuerdo con otros State Farm clientes, es llamando a su 888-204-8759 número de teléfono para su Regístrese para el seguro de auto departamento. Además de llamar, la siguiente opción favorita para los clientes que buscan ayuda es a través de 888-204-8759 para Regístrese para el seguro de auto. Si cree que esta información es inexacta o conoce otras formas de comunicarse con State Farm, infórmenos para que podamos compartirla con otros clientes. And you can click here if you want to compare all the contact information we've gathered for State Farm.

What is GetHuman's Relationship to State Farm?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like State Farm. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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