TurboTax Phone Number
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Current Wait: 139 minutos (89m avg)
Hours: Mon-Fri 8am-5pm PST; best time to call: 8:05am
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Get to a live person fastest: Diga "No lo hago", luego "Representante" y luego "Representante"
Reasons customers like you called recently
How to obtain a identity pin number if the answers I give the IRS are wrong so they won...
My return does not match IRS website so I can’t track
I need to know what is taking my income taxes so long to receive
I filed my taxes with TurboTax and haven't received any information on myvtax return no...
Submitted Federal and state returns, was billed by TurboTax, but the returns did not re...
You took money, that was supposed to be taken out of my return, I haven't gotten my ret...
I would like to know if have a return sent out or not I have tried several times and th...
E-filed our return on March ** (I believe that was the date). Received confirmation tha...
Want to do taxes without wages.
My income tax information i need it in order to get my stimulus check because i forgot...
I need to get my income tax information so i can get my stimulus check sent to me please???
I got rejected my name is Peter Edwin Collins I can’t remember my last year information
I live in Texas and was effected by the winter storm this past February. The IRS has gi...
Get a number to contact IRS with the ext.*** I was given the number last week when I ca...
Need a replacement cardSee more recent reasons for calling
Help me with my issue
Our Editor's Notes on TurboTax's Phone-Based Customer Care
TurboTax is a company that sells tax preparation software, online tax preparation and other services. As one of the best-known and respected online tax preparation and software companies in the country, it isn't surprising that TurboTax gets a lot of requests for customer support each and every day.
Why Do People Call TurboTax Customer Support?
People call TurboTax for a range of reasons, including:
- Ordering, changing or canceling services
- Help with deciding which tax preparation package makes the most sense for the needs of an individual, couple or business
- Questions about tax return submission status
- Requests for technical support
- Billing inquiries
- Help with hacking or identity theft issues
- Referrals to tax professionals who may be able to assist with tax filing
Best Practices for Calling TurboTax Customer Service
There are several things that you can do to help ensure that your call to TurboTax is handled quickly and professionally:
- Before calling, make sure that you have before calling, make sure that you have gathered relevant documentation. This might include previous year's tax returns, W-2s and other tax forms, billing statements, order confirmation emails and any previous correspondence between yourself and TurboTax regarding your concern.
- If you are calling for technical support, have your device or computer handy so that you can troubleshoot along with the agent.
- Have some way of taking notes during your call. Call notes can be very handy if you have to speak to more than one person or need to escalate your case.
How do Consumers Feel About Calling TurboTax Customer Service?
Research indicates that there are no patterns of complaints regarding TurboTax customer service online. This suggests that customers are generally satisfied with the level of support that they have received.
What Kind of Issues can a TurboTax Customer Service Representative Resolve?
TurboTax customer service representatives can resolve most customer issues, including providing troubleshooting and technical support, assisting customers with choosing the type of tax return package best suits their financial situation, billing issues, checking on the status of a submitted tax return and assisting with things like hacked accounts or suspected identity theft.
What Can't Be Resolved With a Call to TurboTax Customer Service?
TurboTax customer service representatives are not tax or legal professionals and they cannot provide advice on tax matters. They cannot mediate between you and the IRS or state tax authorities. They have no control over your tax return once it has been submitted to the tax authority and they are unable to expedite a refund.
If your computer or device is incompatible with TurboTax, a customer service agent may be able to suggest a workaround, but he or she cannot be responsible for completely resolving the issue with third-party products. You may need to contact the manufacturer or use a different device with TurboTax products.
If you are working with a tax professional through TurboTax, you are likely going to need to work with that individual regarding issues that you are having with their advice. Customer service representatives are not in a position to contradict the advice provided by a tax professional.
What Should You Do If You Have an Unsuccessful Call with TurboTax?
If you get off the phone with TurboTax and feel as though your questions were not answered or your issues were not resolved, don't give up. You may still have options.
- First, review the notes that you took during your call. If you didn't take notes, jot down what you remember of your conversation. You may be able to identify areas of miscommunication or misunderstanding that caused the derailment of your call.
- Next, call TurboTax back. Politely explain how your first call went awry and that you would like a resolution. Keep in mind that customer service representatives have different levels of experience and training and that this agent may be better able to understand your concerns and address your situation.
- If a second call doesn't do the trick, try getting in touch another way. One option is to request support through TurboTax's online form. Another option is to reach out over social media: Specialists are available to answer your direct messages. In both cases, you'll have the advantage of a text-based record of your conversation.
- Another option is to try out TurboTax's online forum. Experienced users of the software are on this forum and are available to offer suggestions on using the software and resolving any problems that you might have.
Customer Number 888-777-3066 - by the Numbers
Número de teléfono para marcar888-777-3066
Devolución de llamada disponibleSI
Llamada atendida por una persona realSI
Departamento al que llamasServicio al Cliente
Horario del centro de llamadasLun-vie 8 am-5pm PST
El mejor momento para marcar8:05 am
Navega por el laberinto del teléfono a un humanoDiga "No lo hago", luego "Representante" y luego "Representante"
Rango (entre números de teléfono)1
Métodos alternativosteléfono, chat, facebook, twitter, web
Calidad de la comunicación55%
Calidad de la ayuda58%
Votos de los clientes5,886
Información actualizada por última vezSat Jun 12 2021 10:00:00 GMT+0000 (Coordinated Universal Time)
TurboTax's Best Toll-Free/800 Customer Phone Number
Este es el mejor número de teléfono de TurboTax, la espera actual en espera en tiempo real y las herramientas para saltar directamente a través de esas líneas telefónicas para llegar directamente a un agente TurboTax. Este número de teléfono es el mejor número de teléfono de TurboTax porque 109,458 clientes como usted usaron esta información de contacto durante los últimos 18 meses y nos dieron su opinión. Los problemas comunes abordados por la unidad de atención al cliente que responde las llamadas al 888-777-3066 incluyen Return issue, Account access, Technical support, Tax Question, Complaint y otros problemas de servicio al cliente. El TurboTax centro de llamadas al que llama tiene empleados de California, Texas y está abierto Mon-Fri 8am-5pm PST según los clientes. En total, TurboTax tiene 2 números de teléfono. No siempre está claro cuál es la mejor manera de hablar con TurboTax representantes, por lo que comenzamos a recopilar esta información basada en sugerencias de la comunidad de clientes. Siga compartiendo sus experiencias para que podamos seguir mejorando este recurso gratuito.
Contacting TurboTax - by phone or otherwise
Si bien 888-777-3066 es el mejor número gratuito de TurboTax, existen 6 formas totales de comunicarse con ellos. La siguiente mejor forma de hablar con su equipo de atención al cliente, según otros TurboTax clientes, es llamando a su 800-446-8848 número de teléfono de su Apoyo Intuit departamento. Además de llamar, la siguiente opción favorita para los clientes que buscan ayuda es a través de 800-446-8848 para Apoyo Intuit. Si cree que esta información es inexacta o conoce otras formas de comunicarse con TurboTax, infórmenos para que podamos compartirla con otros clientes. And you can click here if you want to compare all the contact information we've gathered for TurboTax.
What is GetHuman's Relationship to TurboTax?
In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like TurboTax. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.