US Postal Service Phone Number

Calling US Postal Service customer service faster by GetHuman

800-275-8777
Customer service
Current Wait: 19 minutos (12m avg)
Hours: Mon-Fri 8am-8:30pm, Sat 8am-6pm EST; best time to call: 8:05am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Para rastrear un paquete / hablar con un humano sobre el rastreo de un paquete. Si desea comprar sellos, presione 2 o diga "Sellos" y luego diga "Representante". Escucha y espera a que hable. Si ingresa algo antes de esto, no hará nada. Presione 1 para rastrear un paquete o diga "Rastreo". Diga "Representante" y será transferido a un representante

Reasons customers like you called recently

Mail is not being delivered to me
Package marked as delivered but not
I have a check from Chase Bank that is in the mail and has been since late September. I...
According to Informed Delivery, My ACT was supposed to come today and i didn’t receive...
Package sent to wrong location
Package has been sitting at facility for a week without moving. Should’ve been delivere...
How do i handle a lost money order. I have the receipt.
Would like tracking info for****************************
I have put my mail on hold as of *****. **The address is *** Obispo *Ave, Unit B Long...
I want to know who is supposed to fix our mailbox my landlord or the postal because eve...
Can't login to newly created account
Package is missing. Tracking * **** **** **** **** **** ****Would like to open a track...
I sent an overnight letter to Department of Treasury with signature certification requi...
I had a letter to *** west linden street for a letter for Mildred Rivera and it never came
I filed a change of address in April and my mail is not be forwarded. This is confirma...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on US Postal Service's Phone-Based Customer Care

The US Postal Service, also known as USPS, is a federal agency responsible for mail and package delivery throughout the United States. As you might expect, an agency with this much responsibility gets a lot of customer service calls.

Why Do People Call the US Postal Service for Customer Support?

People call the US Postal Service for a range of reasons, including:

  • Questions about postal rates
  • Questions about mailing restrictions on certain items or packages of large dimensions
  • Questions about mail delivery issues
  • Filing complaints about mail service
  • Inquiring about expected delivery times
  • Requesting an investigation into a package or letter that has gone missing
  • Filing an insurance claim
  • Questions about post office services, such as money orders and passport applications
  • Technical support for web-based services
  • Questions about customs
  • Questions about business accounts
  • Ordering stamps, postal supplies and packaging materials

Best Practices for Calling the US Postal Service

The US Postal Service operates multiple lines for customer service inquiries, including separate lines for ordering supplies, requesting technical support, general customer care, mail tracking, and TTY calls for the deaf and hard of hearing.

When you call, you'll be connected to an automated voice menu. If you want to speak to an agent, keep hitting "0" or say "agent" in response to a question.

Note: If you believe that your issue is primarily with your local post office, you can look up that office's number on the USPS.com website and call the office directly. This can be a particularly effective approach if you know that the location has a piece of mail that you are trying to collect.

How do Callers Feel About Their Interactions with USPS Customer Service?

Customers of the USPS seem to have a range of opinions about the quality of phone-based customer service that they receive. Many note that wait times can be very long and that customer service representatives don't always have access to the kind of information that can help callers get a resolution to their issues.

What Issues can the US Postal Service Customer Support Resolve by Phone?

US Postal Service phone agents can resolve or assist with many customer service issues over the phone, including:

  • Tracking packages or requesting an investigation into a missing package
  • Assisting with suspending service to an address
  • Record a complaint about service from a postal carrier or a

What Can't Be Resolved by Phone With the US Postal Service?

Some issues with the post office can't easily be resolved over the phone. These issues usually involve purchasing some postal products, such as money orders, that have to be paid for in person.

There may also be some delivery issues that require a postal customer to physically pick up a package at a local post office.

What can I do if I am Unhappy With My Call to the US Postal Service?

If you end your conversation with the US Postal Service's phone-based customer support and feel as though you've not gotten anything accomplished, don't fret. You still have options for getting your questions answered and your issues resolved.

First, review the notes you took during your call. If you didn't take notes, write down what you remember about your call. Having this information in front of you when you get back in touch with USPS customer service can be very helpful in keeping your conversation on track.

Second, call USPS back. The next representative that you speak to may have more time on the job or better training than the person who you spoke to on your first call.

If your second call does not go well, try contacting USPS through its website's email forms. It can take a while to receive a response, but customers report that they usually do hear back eventually from a customer service representative. Another option is to get in touch through the post office's social media accounts.

Other options include visiting a local post office and speaking to someone there. Some issues may require a face-to-face meeting with an employee before they get resolved.

While the post office does have an Inspector General, this office should only be contacted if you suspect that there is a serious violation of post office policy or laws governing the delivery of mail. These issues might include the theft of mail by a postal employee or an employee's misconduct.

Customer Number 800-275-8777 - by the Numbers

Número de teléfono para marcar800-275-8777
Devolución de llamada disponibleSI
Llamada atendida por una persona realSI
Departamento al que llamasServicio al Cliente
Horario del centro de llamadasLun-vie 8 am-8: 30pm, sáb 8 am-6pm EST
El mejor momento para marcar8:05 am
Navega por el laberinto del teléfono a un humanoPara rastrear un paquete / hablar con un humano sobre el rastreo de un paquete. Si desea comprar sellos, presione 2 o diga "Sellos" y luego diga "Representante". Escucha y espera a que hable. Si ingresa algo antes de esto, no hará nada. Presione 1 para rastrear un paquete o diga "Rastreo". Diga "Representante" y será transferido a un representante
Espera promedio
Espera actual19
Rango (entre números de teléfono)1
Rango (general)1
Métodos alternativosteléfono, facebook, correo electrónico, web, twitter
Calidad de la comunicación57%
Calidad de la ayuda60%
Votos de los clientes46,241
Información actualizada por última vezMon Oct 26 2020 09:00:00 GMT+0000 (Coordinated Universal Time)

US Postal Service's Best Toll-Free/800 Customer Phone Number

Este es el mejor número de teléfono de US Postal Service, la espera actual en espera en tiempo real y las herramientas para saltar directamente a través de esas líneas telefónicas para llegar directamente a un agente US Postal Service. Este número de teléfono es el mejor número de teléfono de US Postal Service porque 379,728 clientes como usted usaron esta información de contacto durante los últimos 18 meses y nos dieron su opinión. Los problemas comunes abordados por la unidad de atención al cliente que responde las llamadas al 800-275-8777 incluyen Track a Package, Missing Package, Problem With a Delivery, Change of Address, Refund a Charge y otros problemas de servicio al cliente. El US Postal Service centro de llamadas al que llama tiene empleados de Michigan, California y está abierto Mon-Fri 8am-8:30pm, Sat 8am-6pm EST según los clientes. En total, US Postal Service tiene 6 números de teléfono. No siempre está claro cuál es la mejor manera de hablar con US Postal Service representantes, por lo que comenzamos a recopilar esta información basada en sugerencias de la comunidad de clientes. Siga compartiendo sus experiencias para que podamos seguir mejorando este recurso gratuito.

Contacting US Postal Service - by phone or otherwise

Si bien 800-275-8777 es el mejor número gratuito de US Postal Service, existen 11 formas totales de comunicarse con ellos. La siguiente mejor manera de hablar con su equipo de atención al cliente, de acuerdo con otros US Postal Service clientes, es llamando a su 800-610-8734 número de teléfono para su Individuos no postales departamento. Además de llamar, la siguiente opción favorita para los clientes que buscan ayuda es a través de 800-610-8734 para Individuos no postales. Si cree que esta información es inexacta o conoce otras formas de comunicarse con US Postal Service, infórmenos para que podamos compartirla con otros clientes. And you can click here if you want to compare all the contact information we've gathered for US Postal Service.

What is GetHuman's Relationship to US Postal Service?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like US Postal Service. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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