United Airlines Phone Number

Calling United Airlines customer service faster by GetHuman

800-864-8331
Customer service
844-201-2572
New customers
Current Wait: 42 minutos (13m avg)
Hours: 24 hours, 7 days; best time to call: 3:15pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Cuando la voz comience a hablar, presione "0", luego presione "0" nuevamente cuando continúe hablando. Luego diga "Sí" si su reserva se encuentra dentro de los Estados Unidos o "No", si es internacional.

Reasons customers like you called recently

cant book with travel credit
My confirmation number BYZSPO Cleveland to Santa Fe not working for check in. I need t...
How do I receive the invoice or receipt for a flight I had on September ** from Newark...
I need to request a refund. I was issued a refund and it has not been refunded to my cr...
Do I have to pay to take a car seat with me to use at Destiination
remaining value toward a future flight. Confirmation number: FCDFKY
Flight info confirmation
I need to add a lap infant to my United Airlines reservation.
I would like to see what the cost would be to change my outgoing flight on trip APYQ*W...
Mask policy**I would like to make a suggestion for future mask policy.**Within the next...
I need to cancel M*TJKE, United changed the flight times vs. original reservation and...
Need to cancel M*TJKE. Since United changed flight vs. original reservation.....it no...
My brother & I are planning travel to Roatan, Honuras Mar **** on United. What are arri...
I need to change my ticket
Unable to use my airline credit when trying to purchase ticket
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on United Airlines's Phone-Based Customer Care

United Airlines is a major international airline that operates routes around the world. As the third-largest airline in the world, United gets many calls each day to its customer service center.

Why Do People Call United Airlines Customer Support?

While United Airlines has a robust website, many people still opt to call its customer service representatives. Typical requests include:

  • Purchasing airline tickets and other travel products
  • Checking flight status and scheduling
  • Rebooking canceled and delayed flights
  • Checking on lost baggage
  • Requesting refunds
  • Mileage Plus Loyalty program questions
  • Offering complaints or compliments
  • Checking for items lost on airplanes
  • Coordinate accessibility for customers with disabilities
  • Travel advisory questions

Best Tips for Calling United Customer Service

Before calling United Airlines customer service, make sure that you are calling the correct number for addressing your concern. United has different phone numbers for its departments, including reservations, accessibility, and Mileage Plus. In addition, United has separate phone lines for different countries. Travelers should be aware of the United phone number for the country that they are currently in.

Most United Airlines customer service phone lines are open all the time, but some have more restricted hours. For example, there are dedicated phone lines for non-English speakers, and their business hours are limited. Ensure that you are calling at the right time, adjusting for time zone differences, to avoid frustration.

How Do People Feel About Calls to United Airlines Customer Service?

As one might expect, there is a range of reports about United's phone-based customer service. Some people claim that they are able to receive quick and courteous resolutions to their issues while others feel that United Airlines representatives are non-receptive to legitimate customer concerns. There are several media reports of individuals having to involve third parties, such as consumer advocates and journalists, before their case is resolved.

Mentions in News Media

There have been some mentions of United customer service in the news media, though it should be noted that the more egregious cases have involved unusual situations, such as a glitch in United's boarding system that resulted in a passenger being labeled a "no-show," resulting in a canceled return ticket.

In that case, third-party advocates had to get involved as it appeared that United's customer service representatives were not equipped to handle such a situation. Another unusual case involved code sharing between United and another airline, resulting in gaps in travel plans that were not easily remedied.

What Issues Can United Customer Service Handle Over the Phone?

United Airlines' customer service team can handle a wide variety of issues over the phone, including ticket sales, refund processing, changes to flights and itineraries, loyalty program issues and questions about travel advisories.

Note: If you wish to purchase an airline ticket over the phone, keep in mind that you'll have to pay a surcharge in addition to the price of your ticket. This is a standard practice among many airlines and something you should be aware of if you call United to book a ticket.

What Can I Do if Unhappy with my Call to United Airlines?

If you end a call with United Airlines customer service with the sinking feeling that you haven't accomplished much, don't lose heart. There are still options open to you.

First, write down what happened during your call. Having this information written down can help you stay focused during further communications with United.

Next, write down your desired outcome: Do you want an apology? A refund? Credit toward a future fare? Once you know what you want, you'll be in a better position to try and obtain it.

After you've done these things and feel calm enough to try contacting United again, consider these next steps:

  • Call United back. You'll likely get a different agent who may be in a better position to help you. Keep in mind that agents differ in training and experience, and the next representative that you speak to may be able to resolve your case.
  • Try getting ahold of United through a different method, such as live chat, United's online customer service form, or via Twitter or Facebook. One advantage of these methods is that your communications will be in writing, providing you with a record of what you and the agent discussed. This can be useful if you need to escalate your case.
  • If you purchased your ticket through a travel agent or a third-party travel site, contact the agent or site and try to enlist their help. They may be able to successfully help you get an appropriate response to your concerns.
  • If you are already at an airport and are having issues with your ticket or another concern, visit a ticketing counter and ask if the representative there can help you.

Customer Number 800-864-8331 - by the Numbers

Número de teléfono para marcar800-864-8331
Devolución de llamada disponibleSI
Llamada atendida por una persona realSI
Departamento al que llamasServicio al Cliente
Horario del centro de llamadas24 horas, 7 días
El mejor momento para marcar3:15 pm
Navega por el laberinto del teléfono a un humanoCuando la voz comience a hablar, presione "0", luego presione "0" nuevamente cuando continúe hablando. Luego diga "Sí" si su reserva se encuentra dentro de los Estados Unidos o "No", si es internacional.
Espera promedio
Espera actual42
Rango (entre números de teléfono)1
Rango (general)1
Métodos alternativosteléfono, web, correo electrónico, twitter, facebook
Calidad de la comunicación33%
Calidad de la ayuda34%
Votos de los clientes35,202
Información actualizada por última vezMon Oct 26 2020 08:00:00 GMT+0000 (Coordinated Universal Time)

United Airlines's Best Toll-Free/800 Customer Phone Number

Este es el mejor número de teléfono de United Airlines, la espera actual en espera en tiempo real y las herramientas para saltar directamente a través de esas líneas telefónicas para llegar directamente a un agente United Airlines. Este número de teléfono es el mejor número de teléfono de United Airlines porque 218,658 clientes como usted usaron esta información de contacto durante los últimos 18 meses y nos dieron su opinión. Los problemas comunes abordados por la unidad de atención al cliente que responde las llamadas al 800-864-8331 incluyen Baggage Problem, Refund Flight, Change Flight, Special Request, Flight Inquiry y otros problemas de servicio al cliente. El United Airlines centro de llamadas al que llama tiene empleados de India, Philippines, Massachusetts, Ohio, North Carolina, Nevada, Illinois y está abierto 24 hours, 7 days según los clientes. En total, United Airlines tiene 12 números de teléfono. No siempre está claro cuál es la mejor manera de hablar con United Airlines representantes, por lo que comenzamos a recopilar esta información basada en sugerencias de la comunidad de clientes. Siga compartiendo sus experiencias para que podamos seguir mejorando este recurso gratuito.

Contacting United Airlines - by phone or otherwise

Si bien 800-864-8331 es el mejor número gratuito de United Airlines, existen 23 formas totales de comunicarse con ellos. La siguiente mejor manera de hablar con su equipo de atención al cliente, de acuerdo con otros United Airlines clientes, es llamando a su 844-201-2572 número de teléfono para su Nuevas reservas departamento. Además de llamar, la siguiente opción favorita para los clientes que buscan ayuda es a través de 844-201-2572 para Nuevas reservas. Si cree que esta información es inexacta o conoce otras formas de comunicarse con United Airlines, infórmenos para que podamos compartirla con otros clientes. And you can click here if you want to compare all the contact information we've gathered for United Airlines.

What is GetHuman's Relationship to United Airlines?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like United Airlines. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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