United Airlines is a major international airline that operates routes around the world. As the third-largest airline in the world, United gets many calls each day to its customer service center.
While United Airlines has a robust website, many people still opt to call its customer service representatives. Typical requests include:
Before calling United Airlines customer service, make sure that you are calling the correct number for addressing your concern. United has different phone numbers for its departments, including reservations, accessibility, and Mileage Plus. In addition, United has separate phone lines for different countries. Travelers should be aware of the United phone number for the country that they are currently in.
Most United Airlines customer service phone lines are open all the time, but some have more restricted hours. For example, there are dedicated phone lines for non-English speakers, and their business hours are limited. Ensure that you are calling at the right time, adjusting for time zone differences, to avoid frustration.
As one might expect, there is a range of reports about United's phone-based customer service. Some people claim that they are able to receive quick and courteous resolutions to their issues while others feel that United Airlines representatives are non-receptive to legitimate customer concerns. There are several media reports of individuals having to involve third parties, such as consumer advocates and journalists, before their case is resolved.
There have been some mentions of United customer service in the news media, though it should be noted that the more egregious cases have involved unusual situations, such as a glitch in United's boarding system that resulted in a passenger being labeled a "no-show," resulting in a canceled return ticket.
In that case, third-party advocates had to get involved as it appeared that United's customer service representatives were not equipped to handle such a situation. Another unusual case involved code sharing between United and another airline, resulting in gaps in travel plans that were not easily remedied.
United Airlines' customer service team can handle a wide variety of issues over the phone, including ticket sales, refund processing, changes to flights and itineraries, loyalty program issues and questions about travel advisories.
Note: If you wish to purchase an airline ticket over the phone, keep in mind that you'll have to pay a surcharge in addition to the price of your ticket. This is a standard practice among many airlines and something you should be aware of if you call United to book a ticket.
If you end a call with United Airlines customer service with the sinking feeling that you haven't accomplished much, don't lose heart. There are still options open to you.
First, write down what happened during your call. Having this information written down can help you stay focused during further communications with United.
Next, write down your desired outcome: Do you want an apology? A refund? Credit toward a future fare? Once you know what you want, you'll be in a better position to try and obtain it.
After you've done these things and feel calm enough to try contacting United again, consider these next steps:
Este es el mejor número de teléfono de United Airlines, la espera actual en espera en tiempo real y las herramientas para saltar directamente a través de esas líneas telefónicas para llegar directamente a un agente United Airlines. Este número de teléfono es el mejor número de teléfono de United Airlines porque 218,658 clientes como usted usaron esta información de contacto durante los últimos 18 meses y nos dieron su opinión. Los problemas comunes abordados por la unidad de atención al cliente que responde las llamadas al 800-864-8331 incluyen Refund Flight, Baggage Problem, Change Flight, Flight Inquiry, Special Request y otros problemas de servicio al cliente. El United Airlines centro de llamadas al que llama tiene empleados de India, Philippines, Massachusetts, Ohio, North Carolina, Nevada, Illinois y está abierto 24 hours, 7 days según los clientes. En total, United Airlines tiene 12 números de teléfono. No siempre está claro cuál es la mejor manera de hablar con United Airlines representantes, por lo que comenzamos a recopilar esta información basada en sugerencias de la comunidad de clientes. Siga compartiendo sus experiencias para que podamos seguir mejorando este recurso gratuito.
Si bien 800-864-8331 es el mejor número gratuito de United Airlines, existen 23 formas totales de comunicarse con ellos. La siguiente mejor forma de hablar con su equipo de atención al cliente, según otros United Airlines clientes, es llamando a su 844-201-2572 número de teléfono de su Nuevas reservas departamento. Además de llamar, la siguiente opción favorita para los clientes que buscan ayuda es a través de 844-201-2572 para Nuevas reservas. Si cree que esta información es inexacta o conoce otras formas de comunicarse con United Airlines, infórmenos para que podamos compartirla con otros clientes. And you can click here if you want to compare all the contact information we've gathered for United Airlines.
In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like United Airlines. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.