Verizon FiOS Número de teléfono

Llamar a Verizon FiOS servicio al cliente más rápido por GetHuman

888-910-4366
Servicio al cliente
888-858-0822
Nuevos clientes
Espera actual:24 minutos (12 m promedio)
Horas: Mon-Fri 8am-1am, Sat 8am-10pm, Sun 8am-10pm EST; mejor momento para llamar: 3:30pm
Obtener ayuda dirigida:Cuéntanos el problema para que te lleves a la representante correcta, ofrece sugerencias, recordatorios y seguimiento relevantes.
Bajar mi facturaCancel ServiceService OutageDispute a ChargeCambio de planUn problema diferente
Llegar a una persona en vivo más rápido:Press 1 for customer service, press 2 to sign up for new service
If you find yourself lost or frustrated, we also partner with a US-based live technical support firm that can connect you with an expert now for a reasonable price. Click to learn about paying for expert help.

Razones por las que clientes como usted han llamado recientemente

Tv’s screens are freezing
an hr ago
My TV's don't work and had several appointments with the tech did not show up when I wa...
7h ago
What happened to Channel ***. I was watching thee AFC pregame show but when the game wa...
a day ago
Had service for awhile -way too high. Ready to give up and go elsewhere even just inter...
a day ago
Internet keeps going down and up
2d ago
Still getting charged for home internet serviced that were cancelled as of November * ****.
2d ago
I just upgrade my Verizon equipment. I just installed new set top box . now all my prev...
3d ago
I want to cancel my service
3d ago
No DVR *Not working after changing top box
3d ago
I have FiosTV, I have sound but no picture
4d ago
Need to connect printer to Fios wireless
4d ago
Internet is going in and out, is sometimes super slow, and this has been going on for a...
4d ago
Have a tube tv changing to a smart tv. Need to change to the right box. How?
4d ago
I want to find out what the cost savings would be to disconnect my landline.
5d ago
Need help with a internet bill program
5d ago
See more recent reasons for callingAyudame con mi problema
How to call {{company.name}}

Our Editor's Notes on Verizon FiOS's Phone-Based Customer Care

Verizon FiOS is a bundled wireless communication service that provides home phone, Internet and television service to its customers. With over five million customers in nine states, Verizon FiOS operates a busy customer service operation that includes phone-based customer care.

Why do People Call Verizon FiOS Customer Service?

Many people prefer to ask questions and resolve issues via a conversation with a customer service representative. The reasons why people call Verizon FiOS are varied and include:

  • Starting new service
  • Adding or changing services
  • Questions about available services
  • Canceling services
  • Requesting technical support
  • Billing questions and issues
  • Scheduling technician appointments
  • Transferring service due to relocation
  • Arranging for the return or repair of equipment

Tips for Calling Verizon FiOS Customer Support

Many people find calling customer service to be a frustrating experience, even when the customer service is of high quality. Here are some tips for getting the best results from your call to Verizon FiOS customer support:

  • Be sure to have your account number handy when calling Verizon FiOS customer service. Your customer service representative may have an easier time locating your account if you can read the number it him or her over the phone. You can find your account information on your bill or from your online account dashboard.
  • If you are calling for technical support, be aware that the phone representative may have to run remote diagnostic tests on your equipment. If you are calling about your television service, make sure you are calling from a place where you can see your TV and use your remote control.
  • Similarly, if you are calling about your Internet service, make your call from a room where you can access your computer and your router.
  • Verizon FiOS offers a phone call-back service. You can avoid waiting on hold by requesting a call from the next available customer service agent from Verizon's website or mobile app. You can also schedule a call for a time that suits you best.
  • If you call Verizon FiOS customer service and find yourself in an automated voice mail menu, keep pressing 0. You'll eventually be connected to a live agent.

How do Consumers Feel About Verizon FiOS Phone-Based Customer Service?

Customers have mixed feelings about Verizon FiOS customer service, which isn't unusual: Many large companies struggle to maintain consistent customer service throughout their organizations.

One major consumer advocacy website's "consumer choice" poll gave high marks to Verizon FiOS within its Subscription TV category.

On the other hand, a writer for a major IT publication reported in December of 2019 that he was given abysmal customer service by Verizon FiOS when he wanted to cut the cord and purchase stand-alone Internet service. He was put on hold for long periods of time and was quoted one price, only to be told that the original quote was wrong and that he'd have to pay a much higher amount each month.

What Kind of Things Can Verizon FiOS Customer Service Resolve?

Most consumer issues can be resolved through a call to Verizon FiOS customer care. These issues include starting, ending, changing, and transferring service, technical support, and questions about your bill.

While problems with equipment and wiring can often be diagnosed, and sometimes even resolved over the phone, some situations require a technician visit or sending equipment in for repair. A telephone representative can offer guidance and instructions, but a resolution won't happen over the phone.

What if my Call to Verizon FiOS is Unsuccessful?

There are few things more frustrating than waiting to speak to a customer service representative only to have to end the call feeling that nothing got accomplished during your conversation. There are, however, things that you can do to address the issue, including calling back or getting in touch with Verizon FiOS through other means.

First, though, take a few minutes to jot down some notes from the previous call. This can be useful when trying to escalate your concern with Verizon FiOS.

Next, write down what your issue is, what you've tried to do to resolve it and what you'd like Verizon FiOS to do for you. By having this information in front of you when you reconnect with Verizon, you'll be better able to stay on point and communicate your situation.

Once you have your completed notes in front of you, try one of the following:

Call back: Verizon FiOS representatives are people and some are better at their jobs than others. The next agent you talk to may be able to resolve your issue or send it to someone who can.

Try live chat: Verizon FiOS offers a live chat option from its website and mobile app. If you are more comfortable communicating in writing, live chat may be for you. Text-based communication also provides you with a record that can be useful if you need to escalate your case.

Reach out via social media: Verizon FiOS maintains a presence on multiple social media platforms. These platforms are monitored by customer care specialists 24/7. As with live chat, you'll have the benefit of a text-based record of your conversation with the agent.

Número de cliente 888-910-4366: según los números

Número de teléfono para marcar
888-910-4366
Call-back disponible
YES
Llamada recogido por una persona real
YES
Departamento al que llamas
Customer Service
Call center horas
Mon-Fri 8am-1am, Sat 8am-10pm, Sun 8am-10pm EST
La mejor hora para marcar
3:30pm
Navega por el laberinto del teléfono a un humano
Press 1 for customer service, press 2 to sign up for new service
Espera promedio
12
Espera actual
24
Clasificación (entre los números de teléfono)
1
Rango (general)
1
Métodos alternativos
phone or facebook or web
Calidad de comunicación
66%
Calidad de ayuda
65%
Votos de los clientes
6,229
Última información actualizada
Sat Jan 18 2020 09:00:00 GMT+0000 (UTC)

Verizon FiOS es el mejor número de teléfono gratuito para 800 clientes

Este es el mejor número de teléfono de Verizon FiOS, la espera actual en espera en tiempo real y las herramientas para saltar directamente a través de esas líneas telefónicas para dirigirse directamente a un agente Verizon FiOS. Este número de teléfono es el mejor número de teléfono de Verizon FiOS porque 126,522 clientes como usted usaron esta información de contacto en los últimos 18 meses y nos dieron su opinión. Los problemas comunes abordados por la unidad de atención al cliente que responde llamadas a 888-910-4366 incluyen Lower My Bill, Cancel Service, Service Outage, Dispute a Charge, Change Plan y otros problemas de servicio al cliente. El Verizon FiOS call center al que llama tiene empleados de India, Singapore, Philippines, Colorado, Texas, North Carolina y ​​está abierto Mon-Fri 8am-1am, Sat 8am-10pm, Sun 8am-10pm EST según los clientes. En total, Verizon FiOS tiene 9 números de teléfono. No siempre está claro cuál es la mejor forma de hablar con Verizon FiOS representantes, así que comenzamos a compilar esta información creada a partir de las sugerencias de la comunidad de clientes. Por favor, sigue compartiendo tus experiencias para que podamos continuar mejorando este recurso gratuito.

Contactando a Verizon FiOS - por teléfono o de otra manera

Si bien 888-910-4366 es el mejor número gratuito de Verizon FiOS, hay 11 formas totales de comunicarse con ellos. La siguiente mejor forma de hablar con su equipo de atención al cliente, de acuerdo con otros Verizon FiOS clientes, es llamando a su 888-553-1555 número de teléfono para su Customer Service departamento. Además de llamar, la siguiente opción favorita para los clientes que buscan ayuda es a través de 888-553-1555 para Customer Service. Si cree que esta información es inexacta o conoce otras formas de comunicarse con Verizon FiOS, infórmenos para que podamos compartirla con otros clientes. Y puede hacer clic aquí si quiere comparar toda la información de contacto que hemos reunido para Verizon FiOS.

¿Cuál es la relación de GetHuman con Verizon FiOS?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Verizon FiOS. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Help from a Live Person

We partner with a US-based company with tech support experts on hand 24/7. If our free suggestions don't work, you can chat with an expert for approximately $20-45 per issue.
Get Live Expert Help

Verizon FiOS Información de contacto

Más números de teléfono de la empresa

Boost Mobile Número de teléfonoComcast / Xfinity Número de teléfonoVerizon Wireless Número de teléfonoSprint Número de teléfonoMetro PCS Número de teléfonoT-Mobile Número de teléfono
¿Fue útil esta página Si es así, por favor comparte!
Compartir es lo que potencia la información y las herramientas de contacto gratuitas del servicio de atención al cliente de GetHuman. ¡Puedes ayudar!