Wells Fargo Phone Number

Calling Wells Fargo customer service faster by GetHuman

800-869-3557
Customer service
Current Wait: 35 minutos (33m avg)
Hours: 24 hours, 7 days; best time to call: 8:15am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Acceso a cuentaSolicitud de declaraciónConfiguracion de cuentaCancelar cuentaSobrecarga en la cuentaA different issue
Get to a live person fastest: Presione 1, luego diga "otras opciones", luego presione 0 dos veces

Reasons customers like you called recently

I made an accidental purchase which I would like to cancel.
hace 6 horas
I need to set up my debit card pin number to customize my card design and enroll for on...
hace 6 horas
I don't have the full account number on my equity loan, so I can't get by that request...
hace 9 horas
My total rewards points is *** and...it has been this same number for at least six mont...
hace un día
Can I Transfer my Xbox account to *Nintendo switch
hace un día
Roger Hollis has accounts with Wells Fargo. However he passed away ****. And his girlfr...
hace un día
Verify overdraft fees waived
hace 2 días
I just paid off my balance. Can you please email me a new statement. I’m trying to buy...
hace 2 días
Why are we regular customers having to show * IDs to cash a check over *** dollars?
hace 2 días
Hello I can't set new password because don't have pin from my mobile app
hace 2 días
Im trying to enroll online to do online banking and it wont let me.
hace 3 días
Speak with mortgage representative about payments
hace 3 días
.LKN*LKN*LKN*LKNLKNLKJ*NN .*KN*KN'K*DSFG*SD*G*SDG*DF*H*DFH*SDFG*H*SD*HJ*SDFG*HDSG*H*DFG...
hace 4 días
Account lock need to view my prepaid card balance
hace 4 días
I haven’t got my card
hace 5 días
See more recent reasons for callingHelp me with my issue

Our Editor's Notes on Wells Fargo's Phone-Based Customer Care

Wells Fargo is a financial services company that offers consumer and business banking services in the United States. As the fourth largest bank in the country, it isn't surprising that Wells Fargo gets a lot of customer service calls.

Why do People Call Wells Fargo Customer Support?

People call Wells Fargo customer support for a range of reasons, including:

  • Opening a new account
  • Making changes to an existing account
  • Closing an account
  • Questions about transactions and charges
  • Applying for loans or credit cards
  • Requesting modifications or forbearances on loan payments
  • Inquiring about transferring funds
  • Reporting identity theft, fraud or the loss of debit or credit cards

Best Practices for Calling Wells Fargo Customer Service

Like many businesses, particularly banks, Wells Fargo has several divisions that each have their own customer service departments. In addition, some banking products, such as credit cards or debit cards, have special phone numbers for reporting loss, theft, or fraud.

Before calling Wells Fargo, make sure that you have the right number. You can find these numbers on Wells Fargo's website, on statements from Wells Fargo, or on the back of your debit or credit card.

Have pen and paper handy so that you can take notes during your call. If you can't get an issue resolved during your conversation with Wells Fargo, having details about the person who helped you, and what transpired, can be helpful while escalating your case.

How do People Feel About Calls to Wells Fargo Customer Support?

There seems to be a range of opinions among Wells Fargo customers as to the value of the bank's phone-based customer service. Some people are happy with the level of service they received, others complain that Wells Fargo customer support is lacking in empathy, knowledge and, in some cases, the ability to follow through on promises made.

Notable News Stories

In one case highlighted on a prominent blog, a customer had made a banking error that caused her account to go into overdraft. Ultimately, hundreds of dollars were charged to her account in overdraft fees.

Unfortunately, Wells Fargo customer service representatives refused to provide assistance during this situation and it took third-party intervention to get the fees reversed so that the customer could get things back on track.

What Kind of Issues Can Wells Fargo Customer Support Resolve?

Wells Fargo phone bankers and customer service representatives can manage most banking and financial services issues, including opening accounts, facilitating account changes, researching suspicious transactions, initiating loans and credit card applications and addressing overdraft fees.

What Can't Be Resolved by Phone with Wells Fargo?

Transactions require signatures on physical documents, and, in some cases, these documents must be notarized. This sort of thing cannot be accomplished over the phone. In situations where a customer needs a replacement debit or credit card, here she will have to wait for the car to come in the mail, although they may be able to stop by a branch to get a temporary card that can be used in ATMs.

There are also banking products and services that must be accessed in person. These include cash and check deposits, as well as the purchase of money orders and cashiers checks. Complex banking matters, such as changing beneficiaries on accounts may also require an in-person visit to a Wells Fargo bank branch.

What can I do if I am Unhappy with my call to Wells Fargo?

If your call to Wells Fargo customer service did not go as planned, don't fret. You still have options for achieving a resolution.

First, write down what happened during the call. Having this information in front of you can be helpful in further conversations with the bank.

Next, call Wells Fargo back. During your next call, you may end up speaking to a better trained or more experienced representative who can help sort out your problem or can, at least, offer a better explanation for what is taking place.

If the next representative you speak to next is still unable to help, try a different way of getting in touch. If you have a Wells Fargo account, you send Wells Fargo an email via its secure messaging system. Email provides you with a written record of your communication, which is often helpful.

Another option is to speak to a Wells Fargo banker in person. While it may be possible to do this on a walk-in basis, it may be wiser to schedule an appointment through the Wells Fargo website. This can minimize your wait time and ensure that this person that you speak to is capable of helping you with your issue.

A final option is to contact the Consumer Financial Protection Bureau, a federal agency that oversees banking and financial services issues in the United States. While this is a slow process, it can be an effective way of addressing a problem with Wells Fargo that cannot be resolved through other means.

Customer Number 800-869-3557 - by the Numbers

Número de teléfono para marcar
800-869-3557
Devolución de llamada disponible
SI
Llamada atendida por una persona real
SI
Departamento al que llamas
Banca general
Horario del centro de llamadas
24 horas, 7 días
El mejor momento para marcar
8:15 am
Navega por el laberinto del teléfono a un humano
Presione 1, luego diga "otras opciones", luego presione 0 dos veces
Espera promedio
Espera actual
35
Rango (entre números de teléfono)
1
Rango (general)
1
Métodos alternativos
teléfono, facebook, web, twitter
Calidad de la comunicación
56%
Calidad de la ayuda
67%
Votos de los clientes
2,024
Información actualizada por última vez
Tue May 26 2020 08:00:00 GMT+0000 (Coordinated Universal Time)

Wells Fargo's Best Toll-Free/800 Customer Phone Number

Este es el mejor número de teléfono de Wells Fargo, la espera actual en espera en tiempo real y las herramientas para saltar directamente a través de esas líneas telefónicas para llegar directamente a un agente Wells Fargo. Este número de teléfono es el mejor número de teléfono de Wells Fargo porque 105,870 clientes como usted usaron esta información de contacto durante los últimos 18 meses y nos dieron su opinión. Los problemas comunes abordados por la unidad de atención al cliente que responde las llamadas al 800-869-3557 incluyen Account Access, Statement Request, Account Setup, Cancel Account, Overcharge on Account y otros problemas de servicio al cliente. El Wells Fargo centro de llamadas al que llama tiene empleados de Arizona, Alabama, Utah, Maryland y está abierto 24 hours, 7 days según los clientes. En total, Wells Fargo tiene 6 números de teléfono. No siempre está claro cuál es la mejor manera de hablar con Wells Fargo representantes, por lo que comenzamos a recopilar esta información basada en sugerencias de la comunidad de clientes. Siga compartiendo sus experiencias para que podamos seguir mejorando este recurso gratuito.

Contacting Wells Fargo - by phone or otherwise

Si bien 800-869-3557 es el mejor número gratuito de Wells Fargo, existen 9 formas totales de comunicarse con ellos. La siguiente mejor manera de hablar con su equipo de atención al cliente, de acuerdo con otros Wells Fargo clientes, es llamando a su 800-956-4442 número de teléfono para su nuevos clientes departamento. Además de llamar, la siguiente opción favorita para los clientes que buscan ayuda es a través de 800-956-4442 para nuevos clientes. Si cree que esta información es inexacta o conoce otras formas de comunicarse con Wells Fargo, infórmenos para que podamos compartirla con otros clientes. And you can click here if you want to compare all the contact information we've gathered for Wells Fargo.

What is GetHuman's Relationship to Wells Fargo?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Wells Fargo. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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